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Compare Smartsheet and Wrike 
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (43.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(20,115)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWrike
Star Rating
(4,418)4.2 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in ease of use with a score of 8.4, while Wrike trails slightly at 7.9. Reviewers mention that Smartsheet's intuitive interface allows for quick onboarding, making it easier for teams to adapt and start using the software effectively.
- Reviewers mention that both products score equally in task management features, with a score of 8.8. However, users on G2 highlight that Wrike's task prioritization capabilities are slightly better, scoring 8.9 compared to Smartsheet's 8.5, making it easier for teams to focus on high-priority tasks.
- Users say that Smartsheet shines in its reporting capabilities, scoring 8.4, while Wrike scores lower at 7.7. Reviewers mention that Smartsheet's customizable dashboards and reporting tools provide deeper insights into project performance, which is crucial for data-driven decision-making.
- G2 users report that Smartsheet offers superior support with a score of 8.4 compared to Wrike's 8.5. However, users mention that Wrike's support is slightly more responsive, which can be a deciding factor for teams needing immediate assistance.
- Reviewers mention that Smartsheet's collaboration features are highly rated at 8.8, equal to Wrike's score. However, users report that Smartsheet's file sharing and document management capabilities are more robust, allowing for seamless collaboration across teams.
- Users on G2 highlight that Smartsheet's planning features score 8.6, while Wrike's score is 8.5. Reviewers mention that Smartsheet's Gantt chart functionality is particularly praised for its visual clarity, helping teams to better understand project timelines and dependencies.
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Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Wrike
Free
$0.00
A simple, shared task list for small teams.
- Web, desktop, and mobile apps
- Project & task management
- Board view
Free Trial
Smartsheet
Free Trial is available
Wrike
Free Trial is available
Ratings
Meets Requirements
8.5
16,946
8.5
3,614
Ease of Use
8.4
17,177
7.9
3,647
Ease of Setup
8.3
9,130
7.8
1,548
Ease of Admin
8.5
7,083
8.3
1,260
Quality of Support
8.3
13,144
8.5
2,853
Has the product been a good partner in doing business?
8.6
6,569
8.5
1,204
Product Direction (% positive)
8.6
16,458
8.2
3,448
Features by Category
Tasks
8.7
9035
|
Verified
8.9
1551
|
Verified
8.8
9047
|
Verified
8.8
1572
|
Verified
8.5
8784
|
Verified
8.4
1526
|
Verified
8.5
8455
|
Verified
8.5
1503
|
Verified
8.1
8269
|
Verified
8.1
1431
|
Verified
Feature Not Available
7.7
1289
|
Verified
8.2
8339
|
Verified
8.1
1424
|
Verified
8.1
7815
|
Verified
8.2
1370
|
Verified
Projects
8.6
8288
|
Verified
8.5
1389
|
Verified
8.4
7640
|
Verified
8.2
1289
|
Verified
8.2
7763
|
Verified
8.0
1262
|
Verified
8.1
7679
|
Verified
8.0
1308
|
Verified
8.2
7858
|
Verified
8.2
1341
|
Verified
7.6
6633
|
Verified
7.5
994
|
Verified
8.1
7333
|
Verified
7.5
595
8.1
7894
|
Verified
8.1
1267
|
Verified
7.8
6883
|
Verified
7.7
1057
|
Verified
7.7
6488
|
Verified
7.7
1022
|
Verified
7.7
6315
|
Verified
7.8
1027
|
Verified
Resource Management
7.7
6804
|
Verified
7.8
1067
|
Verified
7.7
6877
|
Verified
7.8
1118
|
Verified
8.2
7513
|
Verified
8.2
1202
|
Verified
Project Monitoring
7.9
6514
|
Verified
7.7
1009
|
Verified
7.8
6627
|
Verified
7.9
1079
|
Verified
8.2
7669
|
Verified
8.3
1322
|
Verified
Generative AI
6.2
2217
6.8
160
6.2
2204
6.2
435
Agentic AI - Project Management
5.2
80
Not enough data
5.4
81
Not enough data
5.3
81
Not enough data
5.0
78
Not enough data
5.2
80
Not enough data
5.2
79
Not enough data
5.3
80
Not enough data
Portfolio Management
7.9
4588
7.6
28
8.5
5305
8.2
29
8.1
4786
7.7
28
7.7
4392
7.2
29
Project Management
8.2
5209
8.1
30
8.3
5287
8.4
30
7.8
4415
7.6
28
Resource Management
7.8
4549
8.2
29
7.9
4622
8.2
28
7.9
4573
7.8
26
Data & Analytics
8.1
4778
7.3
27
8.0
4953
7.3
29
8.2
4872
7.4
27
7.5
4242
7.2
27
Strategy - Project and Portfolio Management
6.8
1850
6.9
24
7.6
1879
7.3
27
7.9
1858
7.6
27
7.6
1857
7.4
26
7.8
1851
7.5
26
7.6
1850
7.4
26
7.3
1833
7.0
26
7.6
1847
7.4
26
7.5
1838
7.3
26
7.9
1841
7.5
27
Setup
8.4
4707
8.3
753
Feature Not Available
8.3
771
8.2
4569
8.0
757
8.5
4940
8.2
830
Management
Feature Not Available
8.3
741
8.1
4201
7.9
620
7.5
3928
7.8
584
Generative AI
6.5
1409
6.3
272
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.4
147
Not enough data
8.2
142
Not enough data
8.4
150
Bug Monitoring
Not enough data
8.1
140
Not enough data
8.3
141
Not enough data
8.5
142
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
85
Not enough data
7.9
83
Not enough data
8.0
82
Not enough data
7.8
84
Goal Creation
Not enough data
8.1
84
Not enough data
8.0
84
Not enough data
7.1
77
Not enough data
8.3
81
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.9
168
Not enough data
8.7
169
Not enough data
8.5
166
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
8.5
166
Not enough data
8.5
168
Not enough data
8.6
165
Planning
Not enough data
8.6
165
Not enough data
8.1
167
Not enough data
8.0
166
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.4
991
8.1
344
8.8
1180
8.4
378
8.5
1121
8.3
368
8.1
958
7.4
272
8.7
1120
8.4
348
8.7
1147
8.3
375
Content Planning
8.6
1138
8.4
379
8.9
1190
8.9
390
8.6
1071
Feature Not Available
Marketing Campaign Performance
8.0
840
7.4
258
8.5
991
8.2
313
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
8.0
941
7.7
306
8.4
969
7.7
298
Task Creation
8.7
6730
8.8
1247
8.8
6812
8.8
1262
8.4
6354
8.3
1175
7.9
5550
7.8
1033
Task Management
8.5
6499
8.4
1213
8.6
6410
8.5
1218
8.2
6074
8.1
1138
8.2
5898
8.2
1103
Generative AI
6.4
1900
6.1
395
6.4
1899
6.2
395
Customer Management
Not enough data
7.9
23
Not enough data
7.1
22
Not enough data
7.8
23
Not enough data
8.2
23
Project Management
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.4
24
Not enough data
8.5
24
Accounting
Not enough data
7.1
23
Not enough data
6.4
23
Not enough data
6.5
23
Not enough data
6.7
23
Not enough data
6.7
23
Portfolio Management
Not enough data
7.8
24
Not enough data
8.0
22
Not enough data
7.9
22
Not enough data
7.5
22
Analytics
Not enough data
8.0
22
Not enough data
8.6
22
Not enough data
7.7
21
Administration
Not enough data
7.5
22
Not enough data
8.7
23
Not enough data
8.6
22
Platform
Not enough data
8.3
22
Not enough data
8.0
21
Not enough data
8.9
21
Not enough data
8.2
23
Not enough data
7.0
21
Generative AI
Not enough data
7.5
19
Not enough data
7.2
20
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.5
3837
8.5
829
8.3
3795
8.3
833
8.2
3528
8.0
725
Administration
8.2
3696
8.3
772
8.2
3476
8.2
718
8.9
3691
8.9
794
Project management
8.7
3759
8.6
853
8.3
3490
8.3
797
8.6
3778
8.6
832
8.3
3622
8.3
796
8.4
3546
8.4
792
8.0
3223
8.0
659
8.3
3668
8.4
832
Workload
8.0
3299
8.2
710
8.4
3546
8.5
802
8.1
3349
8.2
750
7.9
3163
8.0
684
Communication & Collaboration
8.1
3331
8.3
773
8.3
3527
8.2
773
8.8
3723
8.8
824
Cost Management
7.8
3047
7.7
530
7.8
3040
7.8
562
7.6
2852
7.4
499
Integration
7.5
2892
7.5
501
7.5
2947
7.5
499
7.5
2976
7.4
492
Generative AI
6.7
1291
6.3
227
6.7
1295
7.1
92
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
7.3
5210
Feature Not Available
7.6
5591
8.5
1013
7.5
5354
7.8
813
7.8
5379
Feature Not Available
Feature Not Available
Feature Not Available
Content & Documents
8.5
6725
8.5
1048
8.4
6672
8.6
1041
8.0
6417
8.0
1038
7.9
5647
8.0
879
Controls
8.1
6019
8.2
968
7.6
5038
8.1
878
8.2
6355
8.4
962
Feature Not Available
8.0
925
8.0
5635
7.9
784
Project Management
8.8
6975
8.9
1114
8.7
6849
8.6
1076
8.7
6712
8.6
1061
7.9
5708
8.1
871
Remote Collaboration
8.4
6112
8.5
966
8.5
6292
8.6
993
8.4
6188
8.6
965
Feature Not Available
Feature Not Available
Generative AI
6.4
1839
6.9
116
6.4
1844
6.0
306
Agentic AI - Project Collaboration
4.7
12
Not enough data
4.7
12
Not enough data
Customization
Not enough data
8.6
110
Not enough data
8.4
101
Not enough data
8.8
104
Not enough data
7.9
108
Additional Functionality
Not enough data
8.5
89
Not enough data
Feature Not Available
Not enough data
8.6
109
Not enough data
Feature Not Available
Not enough data
7.8
83
New Product Introduction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CAD
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill of Materials
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engineering Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Simulation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
8.1
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform - Online Proofing
Not enough data
8.2
48
Not enough data
7.5
46
Not enough data
7.5
46
Not enough data
8.3
44
Not enough data
Feature Not Available
Workflow and Collaboration - Online Proofing
Not enough data
8.2
46
Not enough data
8.6
48
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.2
493
Not enough data
8.7
582
Not enough data
8.0
399
Client Invoicing
Not enough data
7.1
310
Not enough data
Feature Not Available
Not enough data
7.4
320
Mobile Time Tracking
Not enough data
8.2
454
Administration
Not enough data
7.9
373
Not enough data
8.4
511
Not enough data
8.5
507
Not enough data
7.8
350
Not enough data
8.5
507
Platform
Not enough data
8.2
494
Not enough data
7.6
370
Not enough data
7.7
339
Not enough data
8.5
520
Not enough data
7.8
418
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Smartsheet and Wrike are categorized as Project Collaboration, Work Management, Marketing Calendar, Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Privacy Impact Assessment (PIA)
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wrike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Construction
7.1%
Hospital & Health Care
5.2%
Marketing and Advertising
4.7%
Computer Software
4.7%
Other
70.6%
Marketing and Advertising
19.6%
Computer Software
7.5%
Information Technology and Services
7.4%
Higher Education
4.2%
Financial Services
3.7%
Other
57.7%
Most Helpful Reviews
Smartsheet
Most Helpful Favorable Review
Scott B.
Verified User in Computer Software
SmartSheet's simplicity and intuitive design make it very easy to become productive very quickly. It combines the best aspects of Microsoft Excel like the ability to create complex formulas with the sharing, collaborative parts of Google spreadsheets.
Most Helpful Critical Review
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Wrike
Most Helpful Favorable Review
Bob S.
Verified User in Professional Training & Coaching
I especially like that I can set up my own set of tasks and projects, alongside those of my work colleagues, all in a single browser window. It has a bit too much power for simple, repetitive tasks, but is fantastic for managing projects that take a lot of...
Most Helpful Critical Review
Verified User in Information Technology and Services
Vendor product support is surprisingly harsh and rude. I have dealt with 3 different reps and their attitude and response has been - sorry this is how its is, so take it or leave it. One, their contracts are one-sided and locked in. So if you are looking to...
Scott B.
Verified User in Computer Software
SmartSheet's simplicity and intuitive design make it very easy to become productive very quickly. It combines the best aspects of Microsoft Excel like the ability to create complex formulas with the sharing, collaborative parts of Google spreadsheets.
Bob S.
Verified User in Professional Training & Coaching
I especially like that I can set up my own set of tasks and projects, alongside those of my work colleagues, all in a single browser window. It has a bit too much power for simple, repetitive tasks, but is fantastic for managing projects that take a lot of...
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Verified User in Information Technology and Services
Vendor product support is surprisingly harsh and rude. I have dealt with 3 different reps and their attitude and response has been - sorry this is how its is, so take it or leave it. One, their contracts are one-sided and locked in. So if you are looking to...
Alternatives
Discussions
What can smartsheet be used for?
57 comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
What is wrike used for?
14 comments
HS
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
Is there a user manual?
2 comments
JC
Hello, I mention that Wrike is a tool for workflows and processes where the management by the administrator is important in order to carry out and manage the...Read more
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