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Compare Shopware and commercetools 
At a Glance
Market Segments
Small-Business (70.2% of reviews)
Enterprise (41.7% of reviews)
Entry-Level Pricing
Starting at $600.00 Per Month
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Shopware
Star Rating
(174)4.1 out of 5
Market Segments
Small-Business (70.2% of reviews)
Entry-Level Pricing
Starting at $600.00 Per Month
Browse all 3 pricing planscommercetools
Star Rating
(14)4.6 out of 5
Market Segments
Enterprise (41.7% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that commercetools excels in Ease of Use with a score of 9.1, while Shopware lags behind at 7.8. Reviewers mention that the intuitive interface of commercetools significantly enhances the user experience, making it easier for teams to navigate and manage their e-commerce operations.
- Reviewers mention that commercetools offers superior Quality of Support with a score of 9.1 compared to Shopware's 7.2. Users on G2 highlight the responsiveness and expertise of commercetools' support team, which is crucial for resolving issues quickly in a fast-paced e-commerce environment.
- G2 users indicate that Product Recommendations in Shopware, scoring 6.8, are less effective than those in commercetools, which scored 6.3. Users report that the recommendation engine in Shopware lacks the personalization features that help drive conversions, while commercetools provides more tailored suggestions based on user behavior.
- Users say that Data Synchronization is a strong point for commercetools with a score of 8.0, while Shopware's score of 7.8 shows it is slightly behind. Reviewers mention that commercetools allows for seamless integration with various data sources, ensuring that inventory and customer data are always up-to-date.
- Reviewers mention that Customization capabilities are a highlight for both platforms, but commercetools shines with a score of 8.1 compared to Shopware's 7.3. Users report that commercetools provides more flexibility in tailoring the platform to specific business needs, allowing for a more personalized shopping experience.
- Users on G2 report that Checkout Process is smoother in Shopware, which scored 7.9, compared to commercetools' 7.5. Reviewers mention that Shopware's streamlined checkout process reduces cart abandonment rates, making it a preferred choice for businesses focused on optimizing conversions.
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Pricing
Entry-Level Pricing
Shopware
Rise
Starting at $600.00
Per Month
Be great at what matters – your brand. Create a unique, recognizable online presence, automate your workflows, and showcase your products at their absolute best.
- Stand out from the crowd.
commercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Shopware
Free Trial is available
commercetools
Free Trial is available
Ratings
Meets Requirements
7.9
145
9.4
9
Ease of Use
7.9
147
9.1
9
Ease of Setup
7.5
124
9.3
7
Ease of Admin
8.0
117
8.8
7
Quality of Support
7.4
136
9.1
9
Has the product been a good partner in doing business?
7.8
113
9.3
7
Product Direction (% positive)
6.8
137
10.0
8
Features by Category
Visitor Behavior
6.0
14
Not enough data
6.3
14
Not enough data
6.4
13
Not enough data
Templates
6.5
12
Not enough data
7.7
13
Not enough data
6.4
14
Not enough data
Personalization
6.3
13
Not enough data
6.9
14
Not enough data
6.5
14
Not enough data
5.2
14
Not enough data
6.0
13
Not enough data
5.7
14
Not enough data
5.4
13
Not enough data
6.9
13
Not enough data
Multichannel
7.4
11
Not enough data
8.1
12
Not enough data
7.9
12
Not enough data
Administration
5.9
13
Not enough data
Feature Not Available
Not enough data
7.1
13
Not enough data
8.0
14
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
6.1
12
Not enough data
6.0
13
Not enough data
7.4
12
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
Analytics
Feature Not Available
Not enough data
6.4
13
Not enough data
Administration
8.3
13
Not enough data
5.8
13
Not enough data
Administration
Feature Not Available
Not enough data
8.1
20
Not enough data
7.9
20
Not enough data
Integrations
8.2
20
Not enough data
8.0
16
Not enough data
7.8
19
Not enough data
Cart Management
7.3
15
Not enough data
7.8
20
Not enough data
7.4
20
Not enough data
7.3
15
Not enough data
Headless Commerce
7.1
68
Not enough data
8.1
83
Not enough data
7.1
72
Not enough data
7.8
86
Not enough data
8.0
80
Not enough data
Generative AI
6.1
64
Not enough data
6.2
65
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.3
107
Not enough data
7.9
104
Not enough data
7.0
105
Not enough data
7.0
103
Not enough data
6.4
97
Not enough data
6.9
101
Not enough data
7.5
104
Feature Not Available
Product Catalog
7.7
105
Not enough data
7.6
99
Not enough data
6.5
103
Not enough data
6.9
83
Not enough data
Order Process
8.0
99
Not enough data
7.9
97
Not enough data
8.1
98
Not enough data
8.2
98
Not enough data
7.7
96
Not enough data
6.5
86
Not enough data
6.9
89
Not enough data
7.1
88
Not enough data
Multi-Channel Support
7.4
78
Not enough data
7.8
97
Not enough data
6.6
77
Not enough data
7.1
87
Not enough data
6.2
72
Not enough data
7.3
80
Not enough data
7.0
86
Not enough data
Platform
8.3
95
Not enough data
8.2
98
Not enough data
8.2
91
Not enough data
8.1
100
Not enough data
5.6
94
Not enough data
8.3
97
Not enough data
7.7
81
Not enough data
8.2
98
Not enough data
6.9
78
Not enough data
7.8
93
Not enough data
8.4
95
Not enough data
7.8
99
Not enough data
Operations
7.7
31
Not enough data
7.8
33
Not enough data
Inventory
8.1
31
Not enough data
8.1
32
Not enough data
7.8
30
Not enough data
Platform
8.4
31
Not enough data
8.2
32
Not enough data
6.9
29
Not enough data
7.4
30
Not enough data
Processing
8.6
29
Not enough data
7.8
31
Not enough data
7.5
24
Not enough data
Reporting
4.8
15
Not enough data
6.0
15
Not enough data
Omnichannel Features
7.6
14
Not enough data
5.4
13
Not enough data
6.5
14
Not enough data
6.7
16
Not enough data
6.8
15
Not enough data
7.8
15
Not enough data
6.3
16
Not enough data
Categories
Categories
Shared Categories
Shopware and commercetools are categorized as E-Commerce Platforms
Unique Categories
Shopware is categorized as Multichannel Retail, Shopping Cart, Omnichannel Commerce, E-Merchandising, and E-Commerce Personalization
commercetools has no unique categories
Reviews
Reviewers' Company Size
Shopware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.4%
Consumer Goods
9.9%
Furniture
5.8%
Information Technology and Services
5.3%
Wholesale
4.1%
Other
58.5%
Information Technology and Services
33.3%
Retail
16.7%
Health, Wellness and Fitness
8.3%
Consumer Goods
8.3%
Consumer Electronics
8.3%
Other
25.0%
Most Helpful Reviews
Shopware
Most Helpful Favorable Review
Jürgen S.
Verified User in Retail
The use of Shopware feels intuitive and fluent. For a quick start-up, I can recommend it. We combine it with channable, Sentry, DigitalOcean... It is affordable.
Most Helpful Critical Review
Verified User in Automotive
Shopware 5 has been a solution a small business can be run with. With version 6, the total cost of ownership has exponentially grown. Schöppingen is no longer targeting this kind of business. It is no longer a solution you can start and run with but is...
commercetools
Most Helpful Favorable Review
Verified User in Business Supplies and Equipment
As a headless ecommerce platform, it offers the ultimate flexibility to meet business requirements. In some cases we use only parts of the API, in other cases it supports an entire ecommerce site. We've integrated commercetools with a custom androids app, a...
Most Helpful Critical Review
Verified User in Banking
They need to improve their order management features. the pricing also needs to be more competitive. Lastly hosting options need to be improved and server location in Asia needs to be introduced to improve real-time delivery.
Jürgen S.
Verified User in Retail
The use of Shopware feels intuitive and fluent. For a quick start-up, I can recommend it. We combine it with channable, Sentry, DigitalOcean... It is affordable.
Verified User in Business Supplies and Equipment
As a headless ecommerce platform, it offers the ultimate flexibility to meet business requirements. In some cases we use only parts of the API, in other cases it supports an entire ecommerce site. We've integrated commercetools with a custom androids app, a...
Verified User in Automotive
Shopware 5 has been a solution a small business can be run with. With version 6, the total cost of ownership has exponentially grown. Schöppingen is no longer targeting this kind of business. It is no longer a solution you can start and run with but is...
Verified User in Banking
They need to improve their order management features. the pricing also needs to be more competitive. Lastly hosting options need to be improved and server location in Asia needs to be introduced to improve real-time delivery.
Alternatives
Discussions
What is Shopware used for?
2 comments
CA
For e-commerce and ERP systems for all our customer which are highly satisfiedRead more
Is Shopware good?
2 comments
RU
I've been actively using a live implementation Shopware 6 for the last 8 months, but cannot compare it with other systems.
You can make your own shop with...Read more
commercetools has no discussions with answers
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