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Compare Shopify and Shopware 
At a Glance
Market Segments
Small-Business (80.4% of reviews)
Small-Business (71.0% of reviews)
Entry-Level Pricing
$29/ per month
Starting at $600.00 Per Month
Shopify
Star Rating
(4,673)4.4 out of 5
Market Segments
Small-Business (80.4% of reviews)
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansShopware
Star Rating
(174)4.1 out of 5
Market Segments
Small-Business (71.0% of reviews)
Entry-Level Pricing
Starting at $600.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Shopware's ease of use score is lower at 7.8, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Shopify's extensive app store and integrations, scoring 8.3, provide a wide range of functionalities that enhance the platform's capabilities. Shopware, while also offering integrations, scores slightly lower at 8.1, leading some users to feel limited in their options.
- G2 users highlight Shopify's superior customer support, with a quality score of 8.4, which many find responsive and helpful. Conversely, Shopware's support quality score of 7.2 has led some users to express dissatisfaction with response times and support availability.
- Users on G2 report that Shopify's payment processing features, scoring 8.9, are robust and user-friendly, allowing for seamless transactions. Shopware, while still effective, scores 8.2, and some reviewers mention that it lacks certain payment options that Shopify offers.
- Reviewers say that Shopify's reporting and analytics capabilities, with a score of 8.4, provide valuable insights into customer behavior and sales performance. In comparison, Shopware's reporting score of 5.4 has led some users to feel that they lack the depth of analysis needed for informed decision-making.
- Users report that Shopify's checkout process is highly rated at 8.8, contributing to higher conversion rates. Shopware's checkout process, scoring 7.9, is seen as less intuitive by some users, which can impact the overall shopping experience.
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Pricing
Entry-Level Pricing
Shopware
Rise
Starting at $600.00
Per Month
Be great at what matters – your brand. Create a unique, recognizable online presence, automate your workflows, and showcase your products at their absolute best.
- Stand out from the crowd.
Free Trial
Shopify
No trial information availableShopware
Free Trial is available
Ratings
Meets Requirements
8.7
3,994
7.9
143
Ease of Use
8.9
4,013
7.9
145
Ease of Setup
8.8
2,304
7.5
122
Ease of Admin
8.9
2,232
8.0
115
Quality of Support
8.4
3,739
7.4
134
Has the product been a good partner in doing business?
8.8
2,189
7.8
111
Product Direction (% positive)
8.7
3,886
6.8
135
Features by Category
Visitor Behavior
Not enough data
6.0
14
Not enough data
6.3
14
Not enough data
6.4
13
Templates
Not enough data
6.5
12
Not enough data
7.7
13
Not enough data
6.4
14
Personalization
Not enough data
6.3
13
Not enough data
6.9
14
Not enough data
6.5
14
Not enough data
5.2
14
Not enough data
6.0
13
Not enough data
5.7
14
Not enough data
5.4
13
Not enough data
6.9
13
Multichannel
Not enough data
7.4
11
Not enough data
8.1
12
Not enough data
7.9
12
Administration
Not enough data
5.9
13
Not enough data
Feature Not Available
Not enough data
7.1
13
Not enough data
8.0
14
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
6.1
12
Not enough data
6.0
13
Not enough data
7.4
12
Not enough data
7.1
13
Not enough data
7.3
13
Analytics
Not enough data
Feature Not Available
Not enough data
6.4
13
Administration
Not enough data
8.3
13
Not enough data
5.8
13
Administration
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
7.9
20
Integrations
Not enough data
8.2
20
Not enough data
8.0
16
Not enough data
7.8
19
Cart Management
Not enough data
7.3
15
Not enough data
7.8
20
Not enough data
7.4
20
Not enough data
7.3
15
Headless Commerce
8.2
370
7.1
66
8.4
386
8.0
81
8.3
406
7.1
70
8.3
492
7.8
84
8.5
447
8.0
78
Generative AI
7.9
148
6.2
62
7.9
147
6.3
63
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
8.6
3320
7.3
105
8.6
3369
7.9
102
8.3
3296
6.9
103
8.3
3253
7.0
101
8.3
3080
6.4
95
8.3
3015
6.9
99
8.2
2990
7.6
102
Product Catalog
8.5
3263
7.7
103
8.5
3215
7.6
97
8.5
3261
6.5
101
8.4
2636
6.9
81
Order Process
8.8
3346
8.0
97
8.6
3266
7.9
95
8.6
3225
8.0
96
8.9
3308
8.2
96
8.8
3298
7.7
94
8.5
3019
6.4
84
8.6
3091
6.9
87
8.5
2710
7.1
86
Multi-Channel Support
8.5
2895
7.4
76
8.8
3120
7.9
95
8.7
2926
6.5
75
8.5
3022
7.0
85
8.3
2356
6.2
70
8.4
2408
7.2
78
8.2
2226
7.0
84
Platform
8.3
2425
8.2
93
8.4
3093
8.1
96
8.6
2945
8.1
89
8.6
3077
8.0
98
8.4
3113
5.6
92
8.9
3079
8.2
95
8.4
2401
7.6
79
8.8
3004
8.2
96
8.4
2494
6.8
76
8.5
2458
7.8
91
8.7
2814
8.4
93
8.9
3103
7.9
97
Payment processing - Merchant of Record
8.6
16
Not enough data
8.2
15
Not enough data
8.6
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
8.0
15
Not enough data
Tax management - Merchant of Record
8.1
15
Not enough data
8.2
15
Not enough data
8.0
15
Not enough data
Security and Compliance - Merchant of Record
7.9
15
Not enough data
8.2
15
Not enough data
8.5
14
Not enough data
8.5
14
Not enough data
Administration - Merchant of Record
8.1
15
Not enough data
8.3
15
Not enough data
8.3
15
Not enough data
Operations
Not enough data
7.7
31
Not enough data
7.8
33
Inventory
Not enough data
8.1
31
Not enough data
8.1
32
Not enough data
7.8
30
Platform
Not enough data
8.4
31
Not enough data
8.2
32
Not enough data
6.9
29
Not enough data
7.4
30
Processing
Not enough data
8.6
29
Not enough data
7.8
31
Not enough data
7.5
24
Reporting
Not enough data
4.8
15
Not enough data
6.0
15
Omnichannel Features
Not enough data
7.6
14
Not enough data
5.4
13
Not enough data
6.5
14
Not enough data
6.7
16
Not enough data
6.8
15
Not enough data
7.8
15
Not enough data
6.3
16
Categories
Categories
Shared Categories
Shopify and Shopware are categorized as E-Commerce Platforms
Unique Categories
Shopify is categorized as Merchant of Record
Shopware is categorized as Multichannel Retail, Shopping Cart, Omnichannel Commerce, E-Merchandising, and E-Commerce Personalization
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.5%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.4%
Retail
16.6%
Consumer Goods
9.5%
Furniture
5.9%
Information Technology and Services
5.3%
Wholesale
4.1%
Other
58.6%
Most Helpful Reviews
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Most Helpful Critical Review
Alex K.
Verified User in Business Supplies and Equipment
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
Shopware
Most Helpful Favorable Review
Jürgen S.
Verified User in Retail
The use of Shopware feels intuitive and fluent. For a quick start-up, I can recommend it. We combine it with channable, Sentry, DigitalOcean... It is affordable.
Most Helpful Critical Review
Verified User in Retail
Unfortunately they failed very much at executing their idea. There are a lot of Bugs, both from Shopware side as well as plug-in side. They will charge high prices also for plugins but will tell that they are not responsible for it. However, the system...
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Jürgen S.
Verified User in Retail
The use of Shopware feels intuitive and fluent. For a quick start-up, I can recommend it. We combine it with channable, Sentry, DigitalOcean... It is affordable.
Alex K.
Verified User in Business Supplies and Equipment
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
Verified User in Retail
Unfortunately they failed very much at executing their idea. There are a lot of Bugs, both from Shopware side as well as plug-in side. They will charge high prices also for plugins but will tell that they are not responsible for it. However, the system...
Alternatives
Discussions
What are the features of Shopify?
5 comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
What is Shopware used for?
2 comments
CA
For e-commerce and ERP systems for all our customer which are highly satisfiedRead more
Is Shopware good?
2 comments
RU
I've been actively using a live implementation Shopware 6 for the last 8 months, but cannot compare it with other systems.
You can make your own shop with...Read more
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