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Compare SevenRooms and Tock 
At a Glance
Market Segments
Mid-Market (44.2% of reviews)
Small-Business (65.3% of reviews)
Entry-Level Pricing
Contact Us
Starting at $79.00 Per Month
SevenRooms
Star Rating
(52)4.7 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansTock
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (65.3% of reviews)
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tock excels in its Reservations feature, boasting a high score of 9.5, which reviewers mention makes it easy to manage bookings effectively. In contrast, SevenRooms also performs well in this area with a score of 9.8, but users note that its additional customization options provide a more tailored experience.
- Reviewers mention that Tock's Table Management feature scores 8.8, which is impressive, but SevenRooms outshines it with a score of 9.8. Users on G2 highlight that SevenRooms offers more intuitive drag-and-drop functionality, making it easier to visualize and manage seating arrangements.
- G2 users indicate that Tock's POS system, with a score of 6.5, falls short compared to SevenRooms' robust POS capabilities, which score 8.6. Reviewers say that SevenRooms integrates seamlessly with various payment processors, enhancing the overall transaction experience.
- Users say that Tock's Employee Management feature, scoring only 4.9, is a significant drawback, especially when compared to SevenRooms' score of 7.7. Reviewers mention that SevenRooms provides better tools for staff scheduling and performance tracking, which are crucial for operational efficiency.
- Reviewers mention that Tock's Analytics feature, with a score of 7.3, lacks depth compared to SevenRooms' 8.5. Users report that SevenRooms offers more comprehensive reporting tools that help businesses make data-driven decisions effectively.
- Users on G2 highlight that Tock's Interoperability score of 6.8 indicates limitations in integrating with other systems, while SevenRooms' score of 8.3 suggests a more flexible platform. Reviewers say that this flexibility allows SevenRooms to connect with various third-party applications, enhancing overall functionality.
Featured Products
Sponsored
Apicbase
(59)
Restaurant Management
Visit Website
Sponsored
SevenRooms
(52)
Restaurant Management
Visit Website
Pricing
Entry-Level Pricing
SevenRooms
Essentials
Contact Us
Grow direct bookings, deliver world-class service & retain guests automatically.
- CRM & Guest Profiles
- Unlimited Reservations
- Reservation Upgrades & Offers
Tock
Base
Starting at $79.00
Per Month
Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.
- Walk-in waitlist tools
- Table and guest management
- Events
Free Trial
SevenRooms
No trial information availableTock
No trial information availableRatings
Meets Requirements
9.1
48
8.3
93
Ease of Use
9.1
49
7.9
93
Ease of Setup
8.6
27
8.0
75
Ease of Admin
9.1
25
8.2
56
Quality of Support
8.7
45
8.8
83
Has the product been a good partner in doing business?
9.1
24
8.8
55
Product Direction (% positive)
9.8
49
8.4
93
Features by Category
Platform Basics
9.0
8
7.9
29
8.3
8
6.8
30
Back Office
7.7
8
7.1
29
7.7
8
Feature Not Available
8.5
8
7.3
28
6.5
8
Feature Not Available
Front of Office
8.6
7
6.5
27
9.8
8
8.8
28
7.5
8
Feature Not Available
9.8
8
9.5
29
Platform Data
9.4
8
8.4
28
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.1
7
3.9
22
6.9
7
3.9
22
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SevenRooms and Tock are categorized as Restaurant Reservations and Restaurant Management
Reviews
Reviewers' Company Size
SevenRooms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
38.5%
Hospitality
36.5%
Food & Beverages
9.6%
Entertainment
3.8%
Consumer Services
3.8%
Other
7.7%
Restaurants
35.8%
Wine and Spirits
33.7%
Hospitality
14.7%
Food & Beverages
8.4%
Food Production
2.1%
Other
5.3%
Most Helpful Reviews
SevenRooms
Most Helpful Favorable Review
Adam S.
Verified User in Entertainment
The up-to-date scrolling bar is an absolute lifeline for us as we move through reservations. This, combined with the automatic refresh, keeps us on our A-game throughout the day to be sure reservations are running smoothly and time is being well-utilized.
Most Helpful Critical Review
Sasha J.
Verified User in Banking
Careless security governance, examples of security breaches and hacking, poor customer service deferring responsibility onto platform users
Tock
Most Helpful Favorable Review
Debbie E.
Verified User in Wine and Spirits
Tock saves our business time and is easy to use for management of reservations.
Most Helpful Critical Review
Erica D.
Verified User in Hospitality
I would like to have more opportunity to customize the dashboard and schedule. Also wish there was a POS that could be added so we could sell experience tickets to guest who are onsite and have not booked online. Customization of the followup email would be...
Adam S.
Verified User in Entertainment
The up-to-date scrolling bar is an absolute lifeline for us as we move through reservations. This, combined with the automatic refresh, keeps us on our A-game throughout the day to be sure reservations are running smoothly and time is being well-utilized.
Debbie E.
Verified User in Wine and Spirits
Tock saves our business time and is easy to use for management of reservations.
Sasha J.
Verified User in Banking
Careless security governance, examples of security breaches and hacking, poor customer service deferring responsibility onto platform users
Erica D.
Verified User in Hospitality
I would like to have more opportunity to customize the dashboard and schedule. Also wish there was a POS that could be added so we could sell experience tickets to guest who are onsite and have not booked online. Customization of the followup email would be...
Alternatives
Discussions
Does SevenRooms have an app?
2 comments
BE
Yes, SevenRooms offers both a desktop version and an iPad/iPhone app. Read more
What is UCS used for?
1 comment
MM
The phrase "Virtual Support" is already in English. It refers to assistance or help provided through digital means, often online, without physical presence.Read more
SevenRooms has no more discussions with answers
Tock has no discussions with answers
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