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- SAP Commerce Cloud
- Salesforce Commerce for B2B-vs-SAP Commerce Cloud
Compare SAP Commerce Cloud and Salesforce Commerce for B2B 
At a Glance
Market Segments
Enterprise (49.1% of reviews)
Mid-Market (36.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP Commerce Cloud
Star Rating
(252)4.3 out of 5
Market Segments
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP Commerce CloudSalesforce Commerce for B2B
Star Rating
(227)4.4 out of 5
Market Segments
Mid-Market (36.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Commerce for B2BSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2B excels in its Reporting capabilities, scoring a remarkable 9.3, which reviewers say provides comprehensive insights into sales and customer behavior. In contrast, SAP Commerce Cloud, while still strong, has a slightly lower score of 8.9, indicating that users may find Salesforce's reporting tools more robust and user-friendly.
- Reviewers mention that the Payment Gateway Integration in Salesforce Commerce for B2B is rated at 9.4, highlighting its seamless integration with various payment systems. Users on G2 note that this feature enhances transaction efficiency. SAP Commerce Cloud also performs well with a score of 8.9, but some users feel it lacks the same level of flexibility and ease of use.
- G2 users indicate that the Cart Management feature in Salesforce Commerce for B2B, rated at 8.7, is intuitive and effective, allowing for easy handling of multiple carts. In comparison, SAP Commerce Cloud's cart management, while rated slightly higher at 8.9, has been described by users as more complex, which may lead to a steeper learning curve.
- Users say that Salesforce Commerce for B2B's Customization options, scoring 8.2, provide a good balance of flexibility and ease of use, allowing businesses to tailor their storefronts effectively. Conversely, SAP Commerce Cloud shines in this area with a score of 8.6, but reviewers mention that the customization process can be more intricate and time-consuming.
- Reviewers mention that the SEO capabilities of SAP Commerce Cloud, rated at 8.5, are superior, with users appreciating its advanced features that help improve search visibility. Salesforce Commerce for B2B, with a score of 8.0, is seen as adequate but lacking some of the more sophisticated tools that SAP offers.
- Users report that the Customer Service Integration in SAP Commerce Cloud, rated at 8.9, is highly effective, providing seamless support options that enhance customer experience. In contrast, Salesforce Commerce for B2B, with a score of 8.2, is viewed as less integrated, which may impact the overall customer service efficiency.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableSalesforce Commerce for B2B
No pricing availableFree Trial
SAP Commerce Cloud
No trial information availableSalesforce Commerce for B2B
No trial information availableRatings
Meets Requirements
8.8
187
8.7
146
Ease of Use
8.3
189
8.5
179
Ease of Setup
8.3
129
8.3
104
Ease of Admin
8.3
85
8.5
56
Quality of Support
8.6
181
8.5
141
Has the product been a good partner in doing business?
8.5
79
9.0
55
Product Direction (% positive)
8.9
181
8.9
141
Features by Category
Design
Not enough data
7.8
19
Not enough data
8.1
19
Not enough data
7.8
18
Not enough data
8.1
17
Personalization
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
7.8
19
Not enough data
8.2
19
Analysis
Not enough data
8.1
19
Not enough data
8.4
19
Not enough data
8.8
19
Merchandising
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
8.0
11
Analytics
Not enough data
9.4
11
Not enough data
8.9
11
Administration
Not enough data
7.9
12
Not enough data
9.2
12
Administration
Not enough data
9.3
10
Not enough data
8.7
9
Not enough data
8.7
9
Integrations
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
9.1
9
Cart Management
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.5
9
Not enough data
8.5
9
Order Entry
8.8
62
Not enough data
9.0
62
Not enough data
8.8
61
Not enough data
Order Tracking
8.8
63
Not enough data
8.9
64
Not enough data
8.7
60
Not enough data
Inventory Management
8.9
63
Not enough data
8.8
59
Not enough data
8.8
60
Not enough data
Customer Management
8.9
61
Not enough data
8.9
60
Not enough data
8.6
61
Not enough data
Subscription Management
8.7
61
Not enough data
8.9
59
Not enough data
8.7
61
Not enough data
9.0
59
Not enough data
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
8.4
60
8.2
67
8.6
63
8.2
67
8.5
62
8.0
67
8.5
66
8.2
67
8.6
66
8.3
68
Generative AI
7.8
13
7.8
57
7.9
13
7.9
56
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
8.3
83
8.2
90
8.4
109
8.2
89
8.0
110
|
Verified
8.1
92
8.2
108
|
Verified
7.8
89
8.0
103
8.0
87
8.0
105
|
Verified
8.1
88
8.5
83
8.0
87
Product Catalog
8.3
107
8.4
87
8.4
105
|
Verified
8.2
85
8.4
107
|
Verified
8.4
88
8.4
92
|
Verified
7.9
79
Order Process
8.5
111
|
Verified
8.3
83
8.5
104
|
Verified
8.3
83
8.1
103
|
Verified
8.1
80
8.5
103
|
Verified
8.4
83
8.5
108
8.4
83
8.0
96
|
Verified
8.0
79
8.5
103
8.2
82
8.5
94
8.2
79
Multi-Channel Support
8.3
104
8.4
84
7.9
100
|
Verified
8.2
85
8.2
98
|
Verified
8.4
80
8.4
103
|
Verified
8.3
85
8.3
97
|
Verified
8.1
79
8.1
74
8.0
78
8.6
103
|
Verified
8.6
86
Platform
8.5
101
|
Verified
8.0
84
8.4
105
|
Verified
8.0
86
8.2
104
|
Verified
8.1
80
8.5
108
|
Verified
8.3
82
8.3
101
8.4
83
8.7
103
|
Verified
8.6
83
8.5
99
|
Verified
8.1
78
8.6
105
|
Verified
8.4
84
8.2
102
|
Verified
8.2
84
8.7
97
|
Verified
8.3
80
8.3
103
|
Verified
8.0
81
8.5
103
|
Verified
8.5
85
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
35
8.6
29
8.7
35
8.3
29
Omnichannel Features
8.8
35
7.9
29
8.9
29
8.0
29
8.9
33
7.9
29
8.9
30
8.2
29
8.5
31
8.0
29
8.6
34
8.2
29
8.6
33
8.0
29
Categories
Categories
Shared Categories
SAP Commerce Cloud and Salesforce Commerce for B2B are categorized as E-Commerce Platforms and Omnichannel Commerce
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2B
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.6%
Computer Software
8.8%
Retail
6.5%
Marketing and Advertising
4.6%
Apparel & Fashion
4.2%
Other
58.3%
Computer Software
11.3%
Information Technology and Services
10.4%
Marketing and Advertising
9.0%
Accounting
4.2%
Consumer Services
3.8%
Other
61.3%
Most Helpful Reviews
SAP Commerce Cloud
Most Helpful Favorable Review
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Most Helpful Critical Review
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Salesforce Commerce for B2B
Most Helpful Favorable Review
Prashast Dhar D.
Verified User in Information Technology and Services
For small and large scale businesses, it provides a broad selection of collaborative tools. One of the appealing features is the option to include and gather a lot of data on contracts with other companies. It is more advantageous for us since it can be...
Most Helpful Critical Review
Verified User in Chemicals
It's impossible to implement and set up the software yourself. You need an experienced developer (costs $100-300k) who usually needs 6-12 months to complete a fully functional website. Surprisingly, SFCC lacks very fundamental features every low-cost...
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Prashast Dhar D.
Verified User in Information Technology and Services
For small and large scale businesses, it provides a broad selection of collaborative tools. One of the appealing features is the option to include and gather a lot of data on contracts with other companies. It is more advantageous for us since it can be...
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Verified User in Chemicals
It's impossible to implement and set up the software yourself. You need an experienced developer (costs $100-300k) who usually needs 6-12 months to complete a fully functional website. Surprisingly, SFCC lacks very fundamental features every low-cost...
Alternatives
Discussions
What is SAP Commerce Cloud?
2 comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
Tiered pricing in B2B Commerce subscription products
1 comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
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