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Compare RingEX and Webex Calling

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At a Glance
RingEX
RingEX
Star Rating
(1,141)4.1 out of 5
Market Segments
Small-Business (57.1% of reviews)
Information
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
Webex Calling
Webex Calling
Star Rating
(618)4.5 out of 5
Market Segments
Mid-Market (38.7% of reviews)
Information
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that while both RingEX and Webex Calling offer strong mobile access, RingEX shines with a score of 9.0, indicating a seamless experience on mobile devices, whereas Webex Calling, with a score of 8.9, is slightly less favored for mobile usability.
  • Reviewers mention that RingEX excels in call management with a score of 8.9, highlighting features like advanced call routing and callback options, while Webex Calling leads with a score of 9.7, particularly praised for its comprehensive call management capabilities.
  • G2 users indicate that Webex Calling outperforms RingEX in terms of quality of support, scoring 8.9 compared to RingEX's 7.9. Users appreciate Webex's responsive customer service and extensive support resources.
  • Users on G2 report that RingEX has a slight edge in scalability with a score of 9.1, making it a preferred choice for small businesses looking to grow, while Webex Calling, with a score of 9.6, is noted for its robust scalability features suitable for mid-market companies.
  • Reviewers mention that Webex Calling provides superior security and compliance features, scoring 9.5, which is crucial for businesses handling sensitive information, while RingEX, with a score of 8.8, is still reliable but not as robust in this area.
  • Users say that both products offer good integration capabilities, but Webex Calling scores higher at 8.9 compared to RingEX's 8.2, with users highlighting Webex's ability to seamlessly integrate with various third-party applications.
Featured Products
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
Browse all 3 pricing plans
Webex Calling
Basic Plan
$0
user/mo
Browse all 4 pricing plans
Free Trial
RingEX
Free Trial is available
Webex Calling
No trial information available
Ratings
Meets Requirements
8.8
954
9.2
490
Ease of Use
8.6
968
9.1
491
Ease of Setup
8.1
561
8.8
174
Ease of Admin
8.3
494
8.8
91
Quality of Support
7.9
859
8.9
458
Has the product been a good partner in doing business?
8.2
485
8.8
91
Product Direction (% positive)
7.8
938
9.0
481
Features by Category
8.8
162
Not enough data
Documents
7.8
140
Not enough data
7.5
134
Not enough data
8.2
141
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.1
155
Not enough data
9.2
153
Not enough data
8.9
141
Not enough data
9.2
144
Not enough data
9.0
148
Not enough data
9.1
148
Not enough data
8.5
100
Not enough data
Host Tools
8.5
71
Not enough data
8.8
76
Not enough data
9.1
86
Not enough data
Attendee Tools
8.8
80
Not enough data
9.0
80
Not enough data
8.2
63
Not enough data
Post-Event Tools
8.5
60
Not enough data
8.4
62
Not enough data
Integrations
8.1
54
Not enough data
8.4
61
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
281
Not enough data
Collaboration Tools
9.2
240
Not enough data
9.1
130
Not enough data
8.7
104
Not enough data
8.9
127
Not enough data
9.1
110
Not enough data
Meeting Coordination
8.8
230
Not enough data
9.1
222
Not enough data
9.0
211
Not enough data
9.1
133
Not enough data
Software Type
9.0
227
Not enough data
9.0
129
Not enough data
9.2
145
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.6
231
8.6
17
Platform
8.2
188
8.6
16
9.1
219
8.7
17
8.7
205
8.5
17
9.0
214
8.4
17
8.7
204
8.3
17
8.5
196
8.3
17
8.7
204
8.7
17
Generative AI
Feature Not Available
8.1
15
Workforce Management
8.8
205
8.5
17
8.6
199
7.6
16
Call Center Infrastructure (CCI)
9.0
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
Administrative
8.8
208
8.4
17
8.6
206
8.9
17
8.6
49
9.3
18
Basic Communication - Cloud PBX
8.9
49
9.4
18
8.9
48
9.4
18
9.0
48
9.4
18
8.2
46
8.7
17
9.1
48
9.4
18
8.8
47
9.4
18
Advanced Features - Cloud PBX
8.7
44
9.3
17
8.5
46
8.1
17
8.5
46
9.0
18
9.0
47
8.7
18
8.6
429
9.0
332
Platform Basics - VoIP Providers
8.5
26
8.3
5
9.0
26
7.8
6
8.3
24
6.7
5
8.4
24
7.7
5
8.3
22
7.3
5
8.1
22
7.7
5
Basic Communication
9.0
418
|
Verified
9.3
310
|
Verified
8.3
322
|
Verified
9.1
289
|
Verified
8.7
348
|
Verified
9.0
286
|
Verified
8.2
294
|
Verified
9.0
284
8.6
357
|
Verified
9.1
305
|
Verified
9.0
365
|
Verified
9.0
294
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.3
315
|
Verified
9.0
270
8.4
329
|
Verified
8.8
270
8.6
356
9.0
267
|
Verified
Advanced Features
8.3
373
8.7
278
8.4
336
|
Verified
8.8
275
9.0
390
|
Verified
9.1
274
8.3
60
9.3
140
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.6
47
|
Verified
9.2
126
|
Verified
8.6
49
|
Verified
9.3
128
|
Verified
Feature Not Available
9.4
96
Features
8.8
52
|
Verified
9.2
126
8.3
47
|
Verified
9.1
96
8.5
51
|
Verified
9.1
133
|
Verified
8.5
49
|
Verified
9.4
134
|
Verified
8.6
50
|
Verified
9.4
132
|
Verified
8.1
47
9.0
126
Categories
Categories
Shared Categories
RingEX
RingEX
Webex Calling
Webex Calling
RingEX and Webex Calling are categorized as UCaaS Platforms, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Unique Categories
RingEX
RingEX is categorized as Online Fax, Webinar, and Video Conferencing
Webex Calling
Webex Calling has no unique categories
Reviews
Reviewers' Company Size
RingEX
RingEX
Small-Business(50 or fewer emp.)
57.1%
Mid-Market(51-1000 emp.)
35.8%
Enterprise(> 1000 emp.)
7.1%
Webex Calling
Webex Calling
Small-Business(50 or fewer emp.)
30.3%
Mid-Market(51-1000 emp.)
38.7%
Enterprise(> 1000 emp.)
31.0%
Reviewers' Industry
RingEX
RingEX
Computer Software
10.6%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Marketing and Advertising
4.6%
Other
69.9%
Webex Calling
Webex Calling
Information Technology and Services
25.8%
Computer Software
6.2%
Telecommunications
5.0%
Consumer Services
4.0%
Marketing and Advertising
3.7%
Other
55.3%
Most Helpful Reviews
RingEX
RingEX
Most Helpful Favorable Review
AH
Abdul H.
Verified User in Information Technology and Services

A very good cloud based Gigital number that you can use for a small business. The UI is very User-friendly and you can learn to use it in no times. The Auto attendant, hold, and extension services are the key features of RingCentral DigitalLine.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...

Webex Calling
Webex Calling
Most Helpful Favorable Review
Aman S.
AS
Aman S.
Verified User in Information Technology and Services

The Webex Calling service I've been using is great for making phone calls over the internet. It has many tools that have made my work and working with my team much more efficient. I really like how easy it is to use, how good the call clarity is, how it...

Most Helpful Critical Review
Verified User
G
Verified User in Government Administration

Although initially setting up these meetings for my boss involved a learning curve, after getting used to it and learning more about the system, it was easier to use.

Alternatives
RingEX
RingEX Alternatives
3CX
3CX
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Nextiva
Nextiva
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8x8 Work
8x8 Work
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Dialpad Connect
Dialpad Connect
Add Dialpad Connect
Webex Calling
Webex Calling Alternatives
3CX
3CX
Add 3CX
Nextiva
Nextiva
Add Nextiva
GoTo Connect
GoTo Connect
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Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Discussions
RingEX
RingEX Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 comments
Amit G.
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost. All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Webex Calling
Webex Calling Discussions
What are the benefits of Cisco Cloud Calling?
2 comments
Verified User
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 comments
DK
The text appears to be a reference to a product or technology, specifically "Cisco Unified Communication Manager," which is a system used for managing voice,...Read more
Is Webex calling free?
2 comments
Sangeetha D.
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more