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Compare RingCX and RingEX 
At a Glance
Market Segments
Small-Business (55.6% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
Starting at $65.00 1 Seats Per Month
$30.00 1 User Per Month
RingCX
Star Rating
(18)4.4 out of 5
Market Segments
Small-Business (55.6% of reviews)
Entry-Level Pricing
Starting at $65.00 1 Seats Per Month
Learn more about RingCXRingEX
Star Rating
(1,136)4.1 out of 5
Market Segments
Small-Business (57.1% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in Voice capabilities with a rating of 9.6, while RingCX follows closely with a score of 9.8. Reviewers mention that the clarity and reliability of calls in RingEX are particularly impressive, making it a preferred choice for small businesses focused on communication.
- Reviewers mention that RingCX shines in Video Calls, achieving a score of 9.3 compared to RingEX's 8.2. Users on G2 highlight the seamless integration and high-quality video experience in RingCX, which is essential for remote teams and client meetings.
- G2 users report that RingCX offers superior Automated Attendants with a rating of 9.2, while RingEX scores 8.4. Reviewers say that the customization options in RingCX allow for a more tailored user experience, enhancing customer interactions.
- Users say that RingEX provides robust Call Management features with a score of 8.8, which is slightly lower than RingCX's 8.7. However, reviewers mention that RingEX's intuitive interface makes it easier for small businesses to manage their calls effectively.
- Reviewers mention that RingCX's Screen Sharing feature is rated at 9.0, outperforming RingEX's 8.3. Users report that the ease of use and reliability of this feature in RingCX significantly enhances collaboration during meetings.
- Users on G2 report that RingCX has a more comprehensive Reporting & Dashboards feature, scoring 9.4 compared to RingEX's 8.6. Reviewers say that the detailed analytics provided by RingCX help businesses make informed decisions based on performance metrics.
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Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
RingCX
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.6
18
8.8
948
Ease of Use
8.9
18
8.6
962
Ease of Setup
8.6
16
8.1
555
Ease of Admin
8.5
8
8.3
490
Quality of Support
8.4
18
7.9
854
Has the product been a good partner in doing business?
8.0
9
8.2
481
Product Direction (% positive)
9.4
18
7.8
933
Features by Category
Documents
Not enough data
7.8
140
Not enough data
7.5
134
Not enough data
8.2
141
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
Not enough data
9.1
155
Not enough data
9.2
153
Not enough data
8.9
141
Not enough data
9.2
144
Not enough data
9.0
148
Not enough data
9.1
148
Host Tools
Not enough data
8.5
71
Not enough data
8.8
76
Not enough data
9.1
86
Attendee Tools
Not enough data
8.8
80
Not enough data
9.0
80
Not enough data
8.2
63
Post-Event Tools
Not enough data
8.5
60
Not enough data
8.4
62
Integrations
Not enough data
8.1
54
Not enough data
8.4
61
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.1
13
Not enough data
6.9
13
Not enough data
7.3
13
Not enough data
7.8
13
Not enough data
8.1
13
Not enough data
Generative AI
7.5
12
Not enough data
Functions
8.5
12
Not enough data
8.8
13
Not enough data
8.3
13
Not enough data
7.8
13
Not enough data
8.1
12
Not enough data
8.9
12
Not enough data
8.2
12
Not enough data
8.3
12
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.6
11
Not enough data
8.9
11
Not enough data
Collaboration Tools
Not enough data
9.2
240
Not enough data
9.1
130
Not enough data
8.7
104
Not enough data
8.9
127
Not enough data
9.1
110
Meeting Coordination
Not enough data
8.8
230
Not enough data
9.1
222
Not enough data
9.0
211
Not enough data
9.1
133
Software Type
Not enough data
9.0
227
Not enough data
9.0
129
Not enough data
9.2
145
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.2
184
Not enough data
9.0
215
Not enough data
8.7
201
Not enough data
9.0
210
Not enough data
8.7
200
Not enough data
8.5
192
Not enough data
8.7
200
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
201
Not enough data
8.6
195
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.8
204
Not enough data
8.6
202
Basic Communication - Cloud PBX
Not enough data
8.9
49
Not enough data
8.9
48
Not enough data
9.0
48
Not enough data
8.2
46
Not enough data
9.1
48
Not enough data
8.8
47
Advanced Features - Cloud PBX
Not enough data
8.7
44
Not enough data
8.5
46
Not enough data
8.5
46
Not enough data
9.0
47
Platform Basics - VoIP Providers
Not enough data
8.5
25
Not enough data
8.9
25
Not enough data
8.3
24
Not enough data
8.4
24
Not enough data
8.3
22
Not enough data
8.1
22
Basic Communication
9.8
8
9.0
417
|
Verified
9.4
8
8.3
321
|
Verified
9.0
8
8.7
347
|
Verified
9.2
8
8.2
293
|
Verified
9.8
8
8.6
356
|
Verified
10.0
7
9.0
364
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
8.2
314
|
Verified
Feature Not Available
8.4
328
|
Verified
Feature Not Available
8.6
355
Advanced Features
8.8
7
8.3
372
9.0
7
8.4
335
|
Verified
9.2
8
9.0
389
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
47
|
Verified
Not enough data
8.6
49
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
52
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
8.1
47
Categories
Categories
Shared Categories
RingCX and RingEX are categorized as Cloud PBX Platforms and VoIP Providers
Unique Categories
RingCX is categorized as Contact Center
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), and Video Conferencing
Reviews
Reviewers' Company Size
RingCX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
11.1%
Telecommunications
11.1%
Law Practice
11.1%
Insurance
11.1%
Medical Practice
5.6%
Other
50.0%
Computer Software
10.7%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.6%
Marketing and Advertising
4.6%
Other
70.0%
Most Helpful Reviews
RingCX
Most Helpful Favorable Review
Jacob J.
Verified User in Chemicals
This allows to be able to maintain business phone calls on my cell but keep them where I know that it is work related
Most Helpful Critical Review
Verified User in Medical Practice
One of the main drawbacks of RingCX is that it lacks integration with healthcare-specific tools, making it harder to streamline workflows in a medical setting. We also found that text messaging capabilities were limited, especially compared to more modern...
RingEX
Most Helpful Favorable Review
Herbert D.
Verified User in Civic & Social Organization
the ability to have all office phone features together: phone, fax, voice mail. All features are integrated through ATT's office at hand app that is powered by Ringcentral
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Jacob J.
Verified User in Chemicals
This allows to be able to maintain business phone calls on my cell but keep them where I know that it is work related
Herbert D.
Verified User in Civic & Social Organization
the ability to have all office phone features together: phone, fax, voice mail. All features are integrated through ATT's office at hand app that is powered by Ringcentral
Verified User in Medical Practice
One of the main drawbacks of RingCX is that it lacks integration with healthcare-specific tools, making it harder to streamline workflows in a medical setting. We also found that text messaging capabilities were limited, especially compared to more modern...
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Discussions
RingCX has no discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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