Introducing G2.ai, the future of software buying.Try now
- Home
- ...
- Queue Management Software
- Qtrac Virtual Queuing and Appointment Scheduling Platform
- Waitwhile
- Qtrac Virtual Queuing and Appointment Scheduling Platform-vs-Waitwhile
Compare Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile 
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Small-Business (46.9% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Contact Us Per Year
Qtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plansWaitwhile
Star Rating
(272)4.9 out of 5
Market Segments
Small-Business (46.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waitwhile excels in ease of use with a score of 9.5, making it highly intuitive for small businesses, while Qtrac's ease of use score of 8.9 suggests a steeper learning curve for some users.
- Reviewers mention that Waitwhile's SMS Updates feature scores 9.0, providing timely notifications, whereas Qtrac's SMS Updates score of 8.6 indicates room for improvement in communication efficiency.
- G2 users highlight Waitwhile's superior reporting capabilities, particularly in Customer Information and Location-based Performance Reports, scoring 9.1, compared to Qtrac's 8.8 and 8.2 respectively, suggesting that Waitwhile offers more actionable insights.
- Users on G2 appreciate Waitwhile's robust multi-calendar integration with a score of 9.0, which allows seamless scheduling across different platforms, while Qtrac's integration capabilities, scoring 8.1 for Payment Acceptance, may limit flexibility for some businesses.
- Reviewers say that Waitwhile's personalization options, particularly in Branding and Links, score 9.4 and 9.3 respectively, allowing businesses to create a tailored customer experience, while Qtrac's personalization features are perceived as less comprehensive.
- Users report that both platforms have high-quality support, each scoring 9.6, but Waitwhile's overall customer satisfaction and partnership ratings are slightly higher, indicating a more favorable user experience in ongoing support and collaboration.
Featured Products
Sponsored
Qminder
(236)
Online Appointment Scheduling
Visit Website
Sponsored
TablesReady
(10)
Online Appointment Scheduling
Visit Website
Pricing
Entry-Level Pricing
Qtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Virtual Queuing Platform, Mobile Queuing Platform, Snapshot (Custom Dashboards for Day-to-day and Real-time Analytics and Reporting)
- Get a quote today!
Waitwhile
Enterprise
Contact Us
Per Year
For large organizations with custom needs
- Custom number of locations
- Custom number of visits
- Report builder
Free Trial
Qtrac Virtual Queuing and Appointment Scheduling Platform
No trial information availableWaitwhile
Free Trial is available
Ratings
Meets Requirements
8.9
29
9.5
232
Ease of Use
8.9
29
9.6
238
Ease of Setup
8.8
22
9.2
140
Ease of Admin
8.9
22
9.2
91
Quality of Support
9.6
28
9.6
207
Has the product been a good partner in doing business?
9.8
21
9.7
88
Product Direction (% positive)
9.6
28
9.7
229
Features by Category
Customer Support
8.6
24
9.2
142
7.6
19
8.3
117
7.5
19
8.2
118
Reporting and Analytics
8.8
24
9.2
148
8.2
21
8.8
120
8.3
22
8.8
117
8.2
23
8.9
119
Hardware
Feature Not Available
Feature Not Available
7.8
19
8.5
112
8.6
19
8.7
115
Generative AI
7.8
10
7.3
92
8.0
10
Feature Not Available
6.7
9
Feature Not Available
Notifications
Not enough data
9.4
112
Not enough data
9.4
108
Not enough data
9.6
112
Settings
Not enough data
9.4
98
Not enough data
9.5
104
Not enough data
9.3
99
Personalization
Not enough data
9.4
97
Not enough data
9.2
96
Integrations
Not enough data
8.9
92
Not enough data
9.2
96
Not enough data
8.2
82
Not enough data
8.1
75
Not enough data
9.4
99
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile are categorized as Queue Management
Unique Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Waitwhile is categorized as Online Appointment Scheduling
Reviews
Reviewers' Company Size
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Retail
23.5%
Consumer Services
6.5%
Veterinary
5.4%
Higher Education
5.4%
Non-Profit Organization Management
4.6%
Other
54.6%
Most Helpful Reviews
Qtrac Virtual Queuing and Appointment Scheduling Platform
Most Helpful Favorable Review
Andrea D.
Verified User in Veterinary
This has been a game changer for our hospital. Easy to use, helpful for clients. Qtrac team is amazing to work with.
Most Helpful Critical Review
Verified User in Government Administration
Reports are difficult. Appointments are challenging to manage. Dates aren't included to help manage in the appt. queue for any appts. not checked in. Allow for user-specific defaults.
Waitwhile
Most Helpful Favorable Review
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Most Helpful Critical Review
Verified User in Public Relations and Communications
Sometimes it doesn't work. For example, the waiting list closes without warning.
Andrea D.
Verified User in Veterinary
This has been a game changer for our hospital. Easy to use, helpful for clients. Qtrac team is amazing to work with.
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Verified User in Government Administration
Reports are difficult. Appointments are challenging to manage. Dates aren't included to help manage in the appt. queue for any appts. not checked in. Allow for user-specific defaults.
Verified User in Public Relations and Communications
Sometimes it doesn't work. For example, the waiting list closes without warning.
Discussions
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers
Does Waitwhile have an app?
3 comments
SS
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
How do you use Waitwhile?
2 comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
