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Compare Paytm Business and Razorpay

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At a Glance
Paytm Business
Paytm Business
Star Rating
(273)4.6 out of 5
Market Segments
Small-Business (54.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Paytm Business
Razorpay
Razorpay
Star Rating
(102)4.2 out of 5
Market Segments
Small-Business (61.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Razorpay
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Paytm Business excels in ease of use with a score of 9.5, making it a preferred choice for small businesses looking for a straightforward payment solution. In contrast, Razorpay, while still user-friendly, has a slightly lower score of 9.0.
  • Reviewers mention that Paytm Business offers superior real-time payment capabilities, scoring 9.2 compared to Razorpay's 8.8. This feature is particularly beneficial for businesses that require immediate transaction confirmations.
  • G2 users highlight that Paytm Business has a better quality of support, with a score of 8.1, compared to Razorpay's 7.8. This difference can significantly impact user experience, especially for businesses needing timely assistance.
  • Users on G2 appreciate Paytm Business's robust reporting and dashboard features, scoring 8.6, which helps businesses track their financial performance effectively. Razorpay, however, has a slightly higher score of 8.9 in this area, indicating a more comprehensive reporting tool.
  • Reviewers say that both platforms offer similar customization options, with Paytm Business and Razorpay both scoring 8.5. However, Razorpay's API integration is noted to be slightly more flexible, scoring 8.7, which can be crucial for businesses looking to tailor their payment solutions.
  • Users report that Paytm Business shines in its instant payment feature, scoring 9.0, which is essential for businesses that prioritize quick cash flow. Razorpay, while competitive, scores 8.8 in this area, indicating a slight edge for Paytm Business in terms of speed.
Pricing
Entry-Level Pricing
Paytm Business
No pricing available
Razorpay
No pricing available
Free Trial
Paytm Business
No trial information available
Razorpay
No trial information available
Ratings
Meets Requirements
9.1
63
8.8
75
Ease of Use
9.5
64
9.0
78
Ease of Setup
9.6
12
8.9
34
Ease of Admin
9.2
8
8.8
31
Quality of Support
8.1
62
7.8
74
Has the product been a good partner in doing business?
8.9
147
8.1
30
Product Direction (% positive)
9.2
60
8.5
72
Features by Category
8.6
61
8.5
71
Payment Options
7.7
54
7.7
51
8.5
47
8.3
52
9.0
56
8.8
57
9.0
52
8.8
59
8.5
42
8.4
40
8.5
43
8.2
44
9.2
56
8.8
55
7.3
37
7.8
43
9.0
45
8.7
56
Administration
8.6
51
8.9
59
8.8
50
8.7
60
8.4
51
8.3
59
8.4
47
8.3
56
8.3
46
8.2
58
8.8
36
8.3
48
8.5
36
8.3
48
8.7
36
8.3
44
Security
8.3
24
8.6
29
9.0
48
8.9
49
8.6
46
8.7
49
9.2
53
8.9
57
8.8
40
8.5
42
Development
8.5
47
8.5
56
8.4
47
8.7
55
8.4
48
8.7
47
9.0
49
8.8
53
Platform
8.9
49
8.8
55
8.3
44
8.6
45
8.3
42
8.6
41
8.7
46
8.7
51
8.4
47
8.7
41
8.8
43
8.3
43
8.9
37
8.7
46
8.8
39
8.6
47
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paytm Business
Paytm Business
Razorpay
Razorpay
Paytm Business and Razorpay are categorized as Payment Gateways
Unique Categories
Paytm Business
Paytm Business has no unique categories
Razorpay
Razorpay has no unique categories
Reviews
Reviewers' Company Size
Paytm Business
Paytm Business
Small-Business(50 or fewer emp.)
54.2%
Mid-Market(51-1000 emp.)
32.8%
Enterprise(> 1000 emp.)
13.0%
Razorpay
Razorpay
Small-Business(50 or fewer emp.)
61.1%
Mid-Market(51-1000 emp.)
33.7%
Enterprise(> 1000 emp.)
5.3%
Reviewers' Industry
Paytm Business
Paytm Business
Information Technology and Services
14.0%
Computer Software
9.1%
Marketing and Advertising
5.7%
Financial Services
5.7%
Accounting
5.7%
Other
59.8%
Razorpay
Razorpay
Computer Software
12.6%
Information Technology and Services
11.6%
Education Management
7.4%
Marketing and Advertising
6.3%
Apparel & Fashion
5.3%
Other
56.8%
Most Helpful Reviews
Paytm Business
Paytm Business
Most Helpful Favorable Review
Verified User
G
Verified User in Automotive

A multi-useful application 1. Making payment online with adding it in wallet first , so you dont have to worry about your bank response is good or not at any signal. 2. Recharge your mobile, Book tickets with just one app

Most Helpful Critical Review
Arun R.
AR
Arun R.
Verified User in Accounting

PayTM Food Wallet is not being used at all places. Many vendors doesn't even know the Food Wallet exists and that's a shame.

Razorpay
Razorpay
Most Helpful Favorable Review
Verified User
G
Verified User in Information Technology and Services

Razorpay is very much inclined towards their clients, and provide very less market rate for transactions also they provide very frequent response on complaints and issues.

Most Helpful Critical Review
Varun G.
VG
Varun G.
Verified User in Apparel & Fashion

I have now been using the tool for more than 1.5 years and what I have found out time and again is that their support system is really slow and most of the time not useful. Especially, technical support has not been able to resolve a single ticket that I...

Alternatives
Paytm Business
Paytm Business Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
PayU
PayU
Add PayU
Stripe Connect
Stripe Connect
Add Stripe Connect
Square Payments
Square Payments
Add Square Payments
Razorpay
Razorpay Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
PayU
PayU
Add PayU
Stripe Connect
Stripe Connect
Add Stripe Connect
Payoneer
Payoneer
Add Payoneer
Discussions
Paytm Business
Paytm Business Discussions
What are the benefits of using Paytm?
3 comments
Manish S.
MS
- Better UI and awesome user experience - Unlike few others, it is free to use - Its ecosystem is an add-on i.e. bank, money, insurance, travel etc - It...Read more
How secured is the Paytm application?
2 comments
Chandrakala C.
CC
Most secure with best supporting.paytm is safest way of paying onlineRead more
Which countries can use Paytm?
2 comments
Rishabh G.
RG
Mostly every country can use it Read more
Razorpay
Razorpay Discussions
How does razor pay work?
2 comments
Ayushi A.
AA
Razorpay is a payment gateway that businesses integrate into their platforms. Customers choose from various payment options during checkout, and Razorpay...Read more
Does Razorpay meets the international cyber security standards?
1 comment
Aaryn K.
AK
The text appears to be a repetition of a customer care number for Razorpay, which is a payment gateway service. The number is 09121700785.Read more
Monty the Mongoose crying
Razorpay has no more discussions with answers