Introducing G2.ai, the future of software buying.Try now
Compare PandaDoc and SmartDocs 
At a Glance
Market Segments
Small-Business (71.9% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
$19.00 1 Seat cost Per Month
$395 per user, per year
PandaDoc
Star Rating
(2,881)4.7 out of 5
Market Segments
Small-Business (71.9% of reviews)
Entry-Level Pricing
$19.00 1 Seat cost Per Month
Free Trial is available
Browse all 3 pricing plansSmartDocs
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Entry-Level Pricing
$395 per user, per year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PandaDoc excels in its document signing capabilities, with a high rating of 9.6, while SmartDocs, although competent, does not provide a specific rating for this feature, indicating a potential gap in user satisfaction.
- Reviewers mention that PandaDoc's ease of setup is rated at 9.1, significantly higher than SmartDocs' 7.7, suggesting that users find PandaDoc more user-friendly when getting started.
- G2 users highlight that PandaDoc offers superior contract management features, particularly in contract creation and approval processes, with ratings of 9.1 and 9.2 respectively, compared to SmartDocs' lower ratings in these areas.
- Users on G2 appreciate PandaDoc's robust reporting and analytics capabilities, with an engagement tracking score of 9.0, while SmartDocs falls short with an 8.2, indicating that PandaDoc provides better insights into document performance.
- Reviewers say that PandaDoc's mobile user support is rated at 8.4, which is crucial for users who need to manage documents on the go, whereas SmartDocs' mobile support is rated lower at 7.7, suggesting a less optimal experience for mobile users.
- Users report that PandaDoc's custom branding options are rated at 8.7, allowing for better personalization of documents, while SmartDocs offers similar features but does not match the same level of user satisfaction in this area.
Featured Products
Sponsored
Inhubber
(62)
Contract Management
Visit Website
Sponsored
Method CRM
(303)
Contract Management
Visit Website
Pricing
Entry-Level Pricing
PandaDoc
Essentials
$19.00
1 Seat cost Per Month
For creating impressive documents that generate results.
- All the Free plan features plus:
- 2 users
- Templates
SmartDocs
EXPRESS
$395
per user, per year
Ideal for casual writers who create repetitive documents such as proposals, assessments, contracts, and reports.
Free Trial
PandaDoc
Free Trial is available
SmartDocs
Free Trial is available
Ratings
Meets Requirements
9.2
2,222
8.3
15
Ease of Use
9.2
2,242
9.0
15
Ease of Setup
9.1
1,306
7.7
5
Ease of Admin
9.1
1,082
8.0
5
Quality of Support
9.1
1,804
8.8
13
Has the product been a good partner in doing business?
9.3
1,058
8.3
5
Product Direction (% positive)
9.2
2,058
10.0
15
Features by Category
Signature Process
9.6
1503
|
Verified
Not enough data
9.1
1372
|
Verified
Not enough data
9.5
1444
|
Verified
Not enough data
9.0
1203
|
Verified
Not enough data
9.3
1332
|
Verified
Not enough data
8.8
866
|
Verified
Not enough data
8.8
1084
|
Verified
Not enough data
9.3
1354
|
Verified
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.3
1094
|
Verified
Not enough data
9.4
1232
|
Verified
Not enough data
9.1
940
|
Verified
Not enough data
Platform
8.7
865
|
Verified
Not enough data
9.0
918
|
Verified
Not enough data
8.8
672
|
Verified
Not enough data
9.2
1006
|
Verified
Not enough data
8.4
704
|
Verified
Not enough data
Configuration - cpq
8.7
72
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
8.6
67
|
Verified
Not enough data
8.6
68
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
Pricing
8.3
74
|
Verified
Not enough data
7.8
72
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
66
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
Quoting
8.4
65
|
Verified
Not enough data
8.2
63
|
Verified
Not enough data
8.8
70
|
Verified
Not enough data
8.6
59
|
Verified
Not enough data
8.8
72
|
Verified
Not enough data
Admin
9.2
228
|
Verified
Not enough data
8.8
199
|
Verified
Not enough data
8.9
188
|
Verified
Not enough data
9.2
222
|
Verified
Not enough data
Channels
8.4
60
|
Verified
Not enough data
8.4
50
|
Verified
Not enough data
8.9
26
|
Verified
Not enough data
Platform
8.6
165
|
Verified
Not enough data
8.7
141
|
Verified
Not enough data
9.0
147
|
Verified
Not enough data
9.3
203
|
Verified
Not enough data
8.9
211
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
8.8
749
|
Verified
8.8
15
|
Verified
8.7
736
|
Verified
8.6
15
|
Verified
8.4
625
|
Verified
8.4
15
|
Verified
9.0
712
|
Verified
Feature Not Available
9.0
726
|
Verified
9.2
14
|
Verified
8.9
696
|
Verified
Feature Not Available
Workflow
8.6
683
|
Verified
8.7
14
|
Verified
8.6
590
|
Verified
8.9
15
|
Verified
8.7
588
|
Verified
8.9
14
|
Verified
Analytics
9.0
683
|
Verified
8.2
13
|
Verified
8.6
582
|
Verified
8.3
14
|
Verified
8.6
639
|
Verified
8.5
14
|
Verified
Administration and Platform
8.8
663
|
Verified
8.6
12
|
Verified
8.9
722
|
Verified
8.6
11
|
Verified
8.3
593
|
Verified
7.8
10
|
Verified
9.2
700
|
Verified
Feature Not Available
8.4
403
|
Verified
Feature Not Available
8.4
497
|
Verified
8.0
10
|
Verified
Generative AI
7.9
101
Not enough data
Contract Management Platform Features
9.1
887
|
Verified
Not enough data
9.0
850
|
Verified
Not enough data
8.8
874
|
Verified
Not enough data
8.9
794
|
Verified
Not enough data
8.8
773
|
Verified
Not enough data
9.2
827
|
Verified
Not enough data
9.0
887
|
Verified
Not enough data
9.0
802
|
Verified
Not enough data
8.6
691
|
Verified
Not enough data
8.9
821
|
Verified
Not enough data
Generative AI
8.2
183
Not enough data
8.2
178
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Functionality
9.2
34
Not enough data
9.3
30
Not enough data
9.0
29
Not enough data
Data Sources
8.9
516
Not enough data
8.4
427
Not enough data
9.2
568
Not enough data
Generation
9.2
591
Not enough data
Feature Not Available
Not enough data
9.1
559
Not enough data
Delivery
9.3
544
Not enough data
Feature Not Available
Not enough data
8.8
426
Not enough data
Generative AI
8.2
131
Not enough data
8.2
132
Not enough data
8.1
130
Not enough data
8.1
128
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Customization
9.1
99
Not enough data
8.8
87
Not enough data
9.2
98
Not enough data
9.2
99
Not enough data
Additional Functionality
9.0
86
Not enough data
8.2
81
Not enough data
9.4
102
Not enough data
8.9
83
Not enough data
8.9
86
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PandaDoc and SmartDocs are categorized as Proposal
Unique Categories
PandaDoc is categorized as Online Form Builder, E-Notary, Document Generation, E-Signature, Salesforce AppExchange Apps, CPQ, and Contract Management
SmartDocs has no unique categories
Reviews
Reviewers' Company Size
PandaDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Computer Software
9.5%
Information Technology and Services
8.6%
Construction
4.3%
Financial Services
4.1%
Other
63.4%
Higher Education
13.3%
Food & Beverages
13.3%
Retail
6.7%
Primary/Secondary Education
6.7%
Newspapers
6.7%
Other
53.3%
Most Helpful Reviews
PandaDoc
Most Helpful Favorable Review
John S.
Verified User in Online Media
Integration with Hubspot is a huge help -- I can literally send agreements and proposals from HubSpot with deep personalization tokens in a flash. The ability to have payment set up in the doc is also amazing. However, PandaDoc lets me know when my...
Most Helpful Critical Review
Máté N.
Verified User in Public Safety
Claimed Configure/Price/Quote functionality is incredibly underwhelming at best. Not much to configure except adding rows of data and subtotaling, difficult to configure recurring revenue options. The Editor 2 experience is much better than first,...
SmartDocs
Most Helpful Favorable Review
Verified User in Information Technology and Services
They are the easiest to use. I love their user friendly nature.
Most Helpful Critical Review
David E.
Verified User in Marketing and Advertising
I think this platform saves a bit of time BUT it's not revolutionary. I also believe Google and other platforms will quickly find ways to eliminate this service (like sharing content across docs and pages). I don't expect this service to be around in 10...
John S.
Verified User in Online Media
Integration with Hubspot is a huge help -- I can literally send agreements and proposals from HubSpot with deep personalization tokens in a flash. The ability to have payment set up in the doc is also amazing. However, PandaDoc lets me know when my...
Verified User in Information Technology and Services
They are the easiest to use. I love their user friendly nature.
Máté N.
Verified User in Public Safety
Claimed Configure/Price/Quote functionality is incredibly underwhelming at best. Not much to configure except adding rows of data and subtotaling, difficult to configure recurring revenue options. The Editor 2 experience is much better than first,...
David E.
Verified User in Marketing and Advertising
I think this platform saves a bit of time BUT it's not revolutionary. I also believe Google and other platforms will quickly find ways to eliminate this service (like sharing content across docs and pages). I don't expect this service to be around in 10...
Discussions
Is PandaDoc safe?
9 comments
CK
It seems like you haven't provided any text in the Unknown Language for translation. Could you please provide the text you would like translated into English?Read more
What is PandaDoc used for?
4 comments
AB
PandaDoc is primarily used to e-sign documents (to collect electronic signatures), but it also has decent document creation capabilities (full-features...Read more
Where is my reusable content stored?
1 comment
Official Response from SmartDocs
If you use Professional Edition or Express Edition, your reusable content is stored in Microsoft SharePoint. Your reusable content repository can reside...Read more
How is SmartDocs licensed?
1 comment
Official Response from SmartDocs
You pay an annual subscription fee that includes everything you need to use the software, including access to the SmartDocs software, full product support,...Read more
We don't store our documents in SharePoint. Is this a problem?
1 comment
Official Response from SmartDocs
No. SmartDocs only uses SharePoint to store your reusable content. Your documents can be stored in the exact same location you store them today.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
