Introducing G2.ai, the future of software buying.Try now

Compare Odoo CRM and SuiteCRM

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Odoo CRM
Odoo CRM
Star Rating
(141)4.1 out of 5
Market Segments
Small-Business (69.0% of reviews)
Information
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRM
SuiteCRM
SuiteCRM
Star Rating
(91)4.2 out of 5
Market Segments
Small-Business (67.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SuiteCRM
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Odoo CRM excels in Contact & Account Management with a score of 7.8, but SuiteCRM outshines it significantly with a score of 9.0, indicating a more robust feature set for managing customer relationships.
  • Reviewers mention that SuiteCRM offers superior Lead Management capabilities, scoring 8.8 compared to Odoo CRM's 8.2, which suggests that SuiteCRM provides more effective tools for tracking and nurturing leads.
  • G2 users highlight that Odoo CRM's Ease of Setup is rated at 7.7, while SuiteCRM scores higher at 8.1, indicating that users find SuiteCRM easier to implement and get started with.
  • Users on G2 report that SuiteCRM's Customer Support Portal is rated equally at 8.0, but SuiteCRM's overall support quality is perceived as better, with a score of 8.0 compared to Odoo's 7.7, suggesting a more responsive support experience.
  • Reviewers say that SuiteCRM's Reporting features are more advanced, scoring 8.4 against Odoo's 7.8, which indicates that SuiteCRM provides more comprehensive analytics and insights for users.
  • Users report that Odoo CRM has a lower score in Performance and Reliability at 8.5 compared to SuiteCRM's 8.6, suggesting that SuiteCRM may offer a more stable and reliable platform for daily operations.
Featured Products
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
Learn more about Odoo CRM
SuiteCRM
No pricing available
Free Trial
Odoo CRM
Free Trial is available
SuiteCRM
No trial information available
Ratings
Meets Requirements
8.1
95
8.7
76
Ease of Use
8.3
96
7.9
76
Ease of Setup
7.7
58
8.1
35
Ease of Admin
8.0
52
8.2
33
Quality of Support
7.7
97
8.0
71
Has the product been a good partner in doing business?
8.1
56
8.8
32
Product Direction (% positive)
8.7
92
8.4
73
Features by Category
Sales Force Automation
7.9
65
|
Verified
9.0
65
|
Verified
7.9
51
Feature Not Available
8.3
68
|
Verified
8.5
60
|
Verified
8.0
68
|
Verified
8.4
64
|
Verified
7.3
57
|
Verified
8.2
54
|
Verified
7.5
60
|
Verified
8.3
57
|
Verified
7.6
65
|
Verified
8.2
56
|
Verified
7.9
65
|
Verified
8.3
57
|
Verified
7.9
64
|
Verified
8.2
57
|
Verified
Marketing Automation
8.0
53
|
Verified
8.3
52
|
Verified
8.0
51
8.0
54
|
Verified
8.2
60
|
Verified
8.8
58
|
Verified
8.1
47
|
Verified
Feature Not Available
Customer Support
7.9
54
|
Verified
8.1
54
|
Verified
7.9
54
|
Verified
8.0
52
|
Verified
7.4
57
|
Verified
7.8
55
|
Verified
7.2
52
|
Verified
7.6
51
|
Verified
7.5
57
|
Verified
8.0
53
|
Verified
Reporting & Analytics
7.8
65
|
Verified
8.4
62
|
Verified
7.9
66
|
Verified
8.3
64
|
Verified
7.4
58
|
Verified
8.0
57
|
Verified
Mobile & Social
7.6
51
|
Verified
Feature Not Available
7.5
47
|
Verified
8.2
46
7.2
56
|
Verified
8.3
49
|
Verified
Platform
8.2
54
|
Verified
8.6
36
|
Verified
7.9
51
|
Verified
8.5
36
|
Verified
8.3
57
|
Verified
8.8
36
|
Verified
7.9
49
|
Verified
8.4
32
|
Verified
8.2
47
|
Verified
8.5
32
|
Verified
7.6
49
|
Verified
8.6
33
|
Verified
8.5
54
|
Verified
8.6
35
|
Verified
7.8
51
|
Verified
7.9
33
|
Verified
Integration
8.0
52
|
Verified
8.4
33
|
Verified
7.7
46
|
Verified
7.7
28
|
Verified
7.6
45
|
Verified
7.7
28
|
Verified
Generative AI
7.5
19
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Odoo CRM
Odoo CRM
SuiteCRM
SuiteCRM
Odoo CRM and SuiteCRM are categorized as CRM
Unique Categories
Odoo CRM
Odoo CRM has no unique categories
SuiteCRM
SuiteCRM is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Odoo CRM
Odoo CRM
Small-Business(50 or fewer emp.)
69.0%
Mid-Market(51-1000 emp.)
27.0%
Enterprise(> 1000 emp.)
4.0%
SuiteCRM
SuiteCRM
Small-Business(50 or fewer emp.)
67.4%
Mid-Market(51-1000 emp.)
23.3%
Enterprise(> 1000 emp.)
9.3%
Reviewers' Industry
Odoo CRM
Odoo CRM
Information Technology and Services
15.9%
Computer Software
10.3%
Construction
4.8%
Oil & Energy
3.2%
Management Consulting
3.2%
Other
62.7%
SuiteCRM
SuiteCRM
Information Technology and Services
16.3%
Computer Software
9.3%
Telecommunications
7.0%
Internet
5.8%
Accounting
5.8%
Other
55.8%
Most Helpful Reviews
Odoo CRM
Odoo CRM
Most Helpful Favorable Review
EB
Eduardo B.
Verified User in Computer Software

It's very flexible, you can easily adapt to your own needs, literally in minutes, you can change the workflow, the screen design and add user fields. The best aspect is that is complete, it handle most CRM application just like it is or with little...

Most Helpful Critical Review
Hossain Mohammed N.
HN
Hossain Mohammed N.
Verified User in Electrical/Electronic Manufacturing

The design. It is too cramped up and as a beginner hard to navigate. But over time it gets easier to use.

SuiteCRM
SuiteCRM
Most Helpful Favorable Review
VK
Vranda K.
Verified User in Computer Software

It provides an automation tool to track the sales and manage them. It also helps to automate the lead assignment. It provides the tool to respond to customer inquiries for more effective relations.

Most Helpful Critical Review
MK
Michael K.
Verified User in Internet

I dislike the vanilla version due to how buggy it is, it isn't a stable CRM as a standalone product. It is a product, you'll need to work on to get the most out of your business and it runs on PHP, it is very easy to work with.

Alternatives
Odoo CRM
Odoo CRM Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Dynamics 365 Sales
Microsoft Dynamics 365 Sales
Add Dynamics 365 Sales
SuiteCRM
SuiteCRM Alternatives
Pipedrive
Pipedrive
Add Pipedrive
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Discussions
Odoo CRM
Odoo CRM Discussions
Is Odoo free to use?
1 comment
Adam B.
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 comment
Jakob K.
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
Monty the Mongoose crying
Odoo CRM has no more discussions with answers
SuiteCRM
SuiteCRM Discussions
Monty the Mongoose crying
SuiteCRM has no discussions with answers