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Compare NinjaOne and Pulseway 
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
No pricing available
from $39 Tier based pricing
NinjaOne
Star Rating
(2,412)4.7 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePulseway
Star Rating
(113)4.6 out of 5
Market Segments
Small-Business (54.1% of reviews)
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pulseway excels in real-time sync with a perfect score of 10.0, allowing for immediate updates across devices, while NinjaOne falls short with a score of 8.0 in the same category.
- Reviewers mention that Pulseway's performance monitoring is highly rated at 9.9, providing detailed insights into system performance, whereas NinjaOne's score of 8.9 indicates it may not offer the same depth of monitoring capabilities.
- G2 users highlight Pulseway's superior disaster recovery features, scoring a perfect 10.0, which ensures robust data protection, while NinjaOne's score of 8.1 suggests it may not be as comprehensive in this critical area.
- Users on G2 appreciate Pulseway's scheduled backups, which also received a perfect score of 10.0, ensuring that data is consistently backed up without user intervention, compared to NinjaOne's score of 8.8.
- Reviewers mention that Pulseway's alerting system is rated at 9.9, providing timely notifications for system issues, while NinjaOne's score of 9.0 indicates it may not be as responsive.
- Users say that Pulseway's multi-network capability is rated at 9.9, allowing seamless management across different networks, whereas NinjaOne's score of 8.8 suggests it may have limitations in this area.
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Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Free Trial
NinjaOne
Free Trial is available
Pulseway
Free Trial is available
Ratings
Meets Requirements
9.1
2,253
9.0
99
Ease of Use
9.2
2,282
9.2
99
Ease of Setup
9.2
2,122
9.1
91
Ease of Admin
9.2
2,060
9.3
85
Quality of Support
9.2
2,180
9.0
93
Has the product been a good partner in doing business?
9.5
2,022
9.4
83
Product Direction (% positive)
9.8
2,249
8.9
98
Features by Category
Administration
8.2
420
Not enough data
8.8
436
Not enough data
8.2
441
Not enough data
Service Desk
8.2
436
Not enough data
8.0
429
Not enough data
7.9
408
Not enough data
Management
8.3
415
Not enough data
9.1
419
Not enough data
8.7
400
Not enough data
8.9
400
Not enough data
8.5
382
Not enough data
Functionality
7.6
396
Not enough data
8.5
407
Not enough data
8.9
422
Not enough data
8.9
424
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.7
221
9.7
5
7.9
198
9.0
5
8.3
201
9.7
5
8.1
191
9.7
5
Management
Feature Not Available
10.0
5
8.2
205
10.0
5
8.6
209
9.3
5
8.8
221
10.0
5
9.1
218
10.0
6
Compliance
8.7
200
10.0
7
8.3
193
9.7
6
Feature Not Available
9.7
5
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
10.0
6
8.7
246
9.4
6
8.9
258
9.4
6
8.3
251
10.0
6
Feature Not Available
7.5
6
Compatibility
8.8
256
9.4
6
8.4
246
7.8
6
8.1
240
10.0
5
Management
8.1
240
9.4
6
8.7
242
10.0
6
8.6
246
10.0
5
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
1358
|
Verified
9.3
48
|
Verified
8.0
1153
Feature Not Available
8.6
1289
|
Verified
8.9
44
|
Verified
Monitoring and Management
9.3
1349
|
Verified
9.4
51
|
Verified
8.5
1265
8.6
42
8.6
1308
|
Verified
8.9
47
|
Verified
9.0
1351
|
Verified
9.1
49
|
Verified
Organization
8.0
1136
|
Verified
8.7
40
|
Verified
Service Management
7.4
1121
8.5
37
|
Verified
9.1
1294
|
Verified
8.9
49
|
Verified
8.6
1212
|
Verified
8.8
47
|
Verified
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
8.9
192
Not enough data
8.9
201
Not enough data
Security
8.6
197
Not enough data
8.5
177
Not enough data
7.5
177
Not enough data
Management
9.1
193
Not enough data
8.9
191
Not enough data
8.8
186
Not enough data
8.8
186
Not enough data
8.0
170
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
520
9.9
15
8.9
533
9.9
17
8.1
483
9.2
15
8.8
480
9.9
14
Monitoring - Network Monitoring
7.5
116
Not enough data
7.7
118
Not enough data
8.3
119
Not enough data
Management
8.3
441
9.5
14
8.3
451
9.2
15
7.6
415
8.9
14
Analytics - Network Monitoring
6.8
111
Not enough data
6.6
112
Not enough data
Security - Network Monitoring
7.6
113
Not enough data
6.9
111
Not enough data
6.8
111
Not enough data
Network Performance - Network Monitoring
6.6
111
Not enough data
7.4
109
Not enough data
AI Automation - Network Monitoring
6.1
107
Not enough data
6.0
107
Not enough data
6.2
107
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.3
444
|
Verified
9.8
18
9.2
444
|
Verified
9.7
17
8.4
401
|
Verified
9.2
15
7.0
94
Not enough data
Management Tools
8.3
392
8.7
13
8.7
408
|
Verified
9.6
13
8.5
392
|
Verified
9.2
12
Generative AI
Feature Not Available
5.0
7
Feature Not Available
5.0
7
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.8
32
Not enough data
9.5
33
Not enough data
8.8
31
Monitoring and Management
Not enough data
9.0
31
Not enough data
8.9
26
Not enough data
8.5
28
Not enough data
9.5
33
Not enough data
9.7
33
Not enough data
9.2
30
Cloud environment support
Not enough data
8.0
24
Not enough data
8.6
28
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.0
877
Not enough data
8.8
869
Not enough data
7.7
793
Not enough data
Feature Not Available
Not enough data
8.2
811
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.1
834
Not enough data
8.7
786
Not enough data
8.0
753
Not enough data
8.2
782
Not enough data
Administration
9.2
1077
8.8
31
8.7
1042
8.3
30
7.8
963
7.4
24
9.2
1076
9.2
31
8.9
1013
8.7
26
8.8
1046
8.8
28
Maintenance
9.2
1062
9.4
33
7.6
889
7.2
25
Communication
7.9
928
8.0
28
Feature Not Available
4.8
23
Feature Not Available
4.7
23
7.1
867
5.7
25
Security
8.3
903
7.4
27
8.4
933
8.0
26
Device Support
7.6
910
9.3
30
8.4
964
9.0
31
8.5
955
8.9
32
Performance
8.2
1010
8.6
32
Functionality
8.8
224
10.0
5
7.8
199
7.7
5
8.0
203
9.7
5
8.5
212
10.0
5
Performance
8.7
220
10.0
5
8.6
211
8.7
5
Feature Not Available
9.7
5
8.7
215
10.0
5
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
5.5
32
Management and Discovery - IT Documentation
8.4
101
Not enough data
8.1
100
Not enough data
8.7
100
Not enough data
Operations - IT Documentation
8.3
100
Not enough data
8.7
100
Not enough data
8.2
101
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.4
259
Not enough data
Operating System
9.2
292
Not enough data
8.0
287
Not enough data
8.3
280
Not enough data
Management
8.5
279
Not enough data
8.1
266
Not enough data
8.1
266
Not enough data
8.1
268
Not enough data
8.1
266
Not enough data
Security
8.4
269
Not enough data
8.5
268
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
506
Not enough data
Platform
7.7
494
Not enough data
8.9
511
Not enough data
8.1
483
Not enough data
8.5
506
Not enough data
8.2
495
Not enough data
Security
8.6
512
Not enough data
9.2
519
Not enough data
7.5
481
Not enough data
8.7
500
Not enough data
8.1
486
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Pulseway are categorized as PC Backup, Remote Monitoring & Management (RMM), Online Backup, Server Backup, Patch Management, Remote Support, Endpoint Management, Incident Management, and Network Monitoring
Unique Categories
NinjaOne is categorized as Unified Endpoint Management (UEM), IT Service Management (ITSM) Tools, IT Asset Management, Enterprise IT Management, Mobile Device Management (MDM), and IT Documentation
Pulseway is categorized as Server Monitoring
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.7%
Computer & Network Security
13.7%
Hospital & Health Care
4.4%
Manufacturing
3.3%
Computer Software
3.1%
Other
47.8%
Information Technology and Services
28.4%
Computer & Network Security
11.0%
Computer Software
5.5%
Hospital & Health Care
4.6%
Financial Services
3.7%
Other
46.8%
Most Helpful Reviews
NinjaOne
Most Helpful Favorable Review
Giuseppe L.
Verified User in Logistics and Supply Chain
NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and...
Most Helpful Critical Review
Verified User in Hospital & Health Care
NMS (Custom SNMP) relitavely under developed, customer support inefficient; tickets seem to get bounced back a lot
Pulseway
Most Helpful Favorable Review
A. Cristian C.
Verified User in Gambling & Casinos
The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring...
Most Helpful Critical Review
Verified User in Information Technology and Services
Per-endpoint RMM pricing, lack of integrations, lack of automations, lack of remote desktop PSA was an old version of Kaseya BMS from before Kaseya acquired it that seemed to be lacking features
Giuseppe L.
Verified User in Logistics and Supply Chain
NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and...
A. Cristian C.
Verified User in Gambling & Casinos
The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring...
Verified User in Hospital & Health Care
NMS (Custom SNMP) relitavely under developed, customer support inefficient; tickets seem to get bounced back a lot
Verified User in Information Technology and Services
Per-endpoint RMM pricing, lack of integrations, lack of automations, lack of remote desktop PSA was an old version of Kaseya BMS from before Kaseya acquired it that seemed to be lacking features
Alternatives
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
Pulseway has no more discussions with answers
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