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- Riverbed Network Observability
- Nexthink-vs-Riverbed Network Observability
Compare Nexthink and Riverbed Network Observability 
At a Glance
Market Segments
Enterprise (84.2% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(351)4.6 out of 5
Market Segments
Enterprise (84.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about NexthinkRiverbed Network Observability
Star Rating
(14)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Riverbed Network ObservabilitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Riverbed NPM excels in network automation, with a score of 8.8, making it a preferred choice for organizations looking to streamline their network management processes. In contrast, Nexthink's automation features received a slightly lower score of 8.5, indicating it may not be as robust in this area.
- Reviewers mention that Riverbed NPM's real-time monitoring capabilities for cloud infrastructure are rated at 8.1, which is competitive, but Nexthink shines with a higher score of 8.6 in digital experience score, suggesting it provides better insights into user experience and application performance.
- G2 users highlight Riverbed NPM's quality of support with a score of 9.0, which is slightly lower than Nexthink's 9.1. This indicates that while both products offer strong support, Nexthink may have a slight edge in customer service satisfaction.
- Users on G2 report that Riverbed NPM's network traffic analyzer is particularly effective, contributing to its high score in performance monitoring at 8.8. Conversely, Nexthink's performance monitoring features are also rated at 8.8, but users feel that its user feedback collection at 8.6 provides a more comprehensive view of application performance.
- Reviewers say that Riverbed NPM's telemetry collection is rated at 8.8, which is beneficial for detailed network insights. However, Nexthink's budget analysis feature, rated at 7.0, is seen as a limitation, as users expect more robust financial insights from a product of its caliber.
- Users report that while both products have strong alerting capabilities, Riverbed NPM's score of 8.4 is on par with Nexthink's, but the latter's remediation suggestions at 8.6 are viewed as more actionable, helping users to resolve issues more effectively.
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Pricing
Entry-Level Pricing
Nexthink
No pricing availableRiverbed Network Observability
No pricing availableFree Trial
Nexthink
Free Trial is available
Riverbed Network Observability
No trial information availableRatings
Meets Requirements
8.6
245
9.0
14
Ease of Use
8.4
246
8.1
14
Ease of Setup
8.3
206
8.0
5
Ease of Admin
8.4
217
8.3
5
Quality of Support
9.1
243
9.0
13
Has the product been a good partner in doing business?
9.4
217
9.7
5
Product Direction (% positive)
9.4
234
10.0
14
Features by Category
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
7.9
7
Not enough data
9.2
11
Not enough data
User Support
8.6
13
Not enough data
8.9
11
Not enough data
8.9
9
Not enough data
Walkthrough Type
8.2
15
Not enough data
8.8
13
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
50
Not enough data
7.1
43
Not enough data
7.0
39
Not enough data
8.2
47
Not enough data
Not enough data
Not enough data
Administration
8.4
48
Not enough data
7.7
36
Not enough data
8.5
43
Not enough data
Not enough data
Not enough data
Analysis
8.6
48
Not enough data
8.6
49
Not enough data
7.2
37
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.8
163
Not enough data
8.6
167
Not enough data
Management
8.7
173
Not enough data
8.4
168
Not enough data
7.0
147
Not enough data
8.7
170
Not enough data
8.6
166
Not enough data
Performance
8.8
171
Not enough data
8.5
161
Not enough data
8.8
170
Not enough data
8.1
167
Not enough data
8.4
166
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and Riverbed Network Observability are categorized as Cloud Infrastructure Monitoring
Unique Categories
Nexthink is categorized as Digital Employee Experience (DEX) Management, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Riverbed Network Observability is categorized as WAN Optimization, Enterprise IT Management, Network Monitoring, and Network Management Tools
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Riverbed Network Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Financial Services
5.8%
Oil & Energy
3.9%
Hospital & Health Care
3.9%
Banking
3.9%
Other
66.8%
Retail
14.3%
Computer Software
14.3%
Telecommunications
7.1%
Medical Devices
7.1%
Media Production
7.1%
Other
50.0%
Most Helpful Reviews
Nexthink
Most Helpful Favorable Review
Verified User in Automotive
Now, it has been upgraded to Nexthink Infinity which has lot many new features and new things to explorer and get data. And Live dashboard is really amazing to view current data take instant decisions
Most Helpful Critical Review
Maheswari S.
Verified User in Consulting
I found a bit challenging is the setup process,it is complicated for first-time users. It takes some time to get into it and make understand all the features to use full. The pricing is bit high sometimes integrating with other tools kindoff difficult.
Riverbed Network Observability
Most Helpful Favorable Review
Esat Yasar C.
Verified User in Retail
If you have sent the correct traffic, you can easily analyze the transactions in your network with riverbed NPM and you can identify the source of the pinpoint problem.
Most Helpful Critical Review
Tommy K.
Verified User in Health, Wellness and Fitness
I can't say I dislike anything, honestly. It is a learning curve to get used to the tool, but that is something their team is there to assist with and educate you.
Verified User in Automotive
Now, it has been upgraded to Nexthink Infinity which has lot many new features and new things to explorer and get data. And Live dashboard is really amazing to view current data take instant decisions
Esat Yasar C.
Verified User in Retail
If you have sent the correct traffic, you can easily analyze the transactions in your network with riverbed NPM and you can identify the source of the pinpoint problem.
Maheswari S.
Verified User in Consulting
I found a bit challenging is the setup process,it is complicated for first-time users. It takes some time to get into it and make understand all the features to use full. The pricing is bit high sometimes integrating with other tools kindoff difficult.
Tommy K.
Verified User in Health, Wellness and Fitness
I can't say I dislike anything, honestly. It is a learning curve to get used to the tool, but that is something their team is there to assist with and educate you.
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 comments
CS
The text provided is in English and does not require translation.Read more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Riverbed Network Observability has no discussions with answers
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