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Compare Loox and Yotpo 
At a Glance
Market Segments
Small-Business (86.2% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
$9.99 Per Month
Free Forever
Loox
Star Rating
(29)4.9 out of 5
Market Segments
Small-Business (86.2% of reviews)
Entry-Level Pricing
$9.99 Per Month
Browse all 3 pricing plansYotpo
Star Rating
(238)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo's Text Messaging features, particularly Bulk SMS and Automatic URL Shortening, are highly rated, with scores of 9.3 and 9.0 respectively, making it a strong choice for businesses focused on SMS marketing. In contrast, Loox excels in Ease of Use and Ease of Setup, scoring 9.2 and 9.4, which reviewers mention makes it more user-friendly for new users.
- Reviewers mention that Yotpo's Quality of Support is rated at 8.8, indicating a solid support system, but Loox outperforms with a score of 9.0, suggesting that users find their support team more responsive and helpful.
- G2 users highlight that Yotpo's Order Management capabilities, particularly in Review Forms, are effective with a score of 8.1, but Loox offers a more personalized experience with a higher score of 8.7, which users appreciate for enhancing customer engagement.
- Users on G2 report that Yotpo's Community Q&A feature scores 8.2, providing a decent platform for customer interaction, while Loox's Engagement features, scoring 7.7, are seen as less effective, indicating a potential area for improvement.
- Reviewers mention that Yotpo's Revenue Reporting is rated at 8.4, which is beneficial for tracking sales performance, but Loox shines with a higher score of 9.3 in Marketing, suggesting that its marketing tools are more robust and effective for driving sales.
- Users say that while Yotpo offers a free forever plan, Loox's entry-level price of $9.99 is seen as a worthwhile investment given its higher overall ratings, particularly in Ease of Admin and Product Direction, where Loox scores 9.8 and 8.6 respectively, indicating a more favorable outlook for future updates and features.
Featured Products
Sponsored
Ambassador Software
(57)
Review Management
Visit Website
Sponsored
Open Loyalty
(10)
Review Management
Visit Website
Pricing
Entry-Level Pricing
Loox
Beginner
$9.99
Per Month
Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps.
- 100 Automatic review requests
- Discount for photo reviews
- Basic AliExpress importer
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Loox
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.5
26
8.6
189
Ease of Use
9.2
26
8.5
190
Ease of Setup
9.4
11
8.0
124
Ease of Admin
9.8
10
8.1
124
Quality of Support
9.0
26
8.8
183
Has the product been a good partner in doing business?
9.7
10
8.5
121
Product Direction (% positive)
8.6
25
8.0
177
Features by Category
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
7.9
32
|
Verified
8.7
5
|
Verified
8.1
47
|
Verified
Not enough data
7.5
46
|
Verified
7.7
5
|
Verified
7.9
42
|
Verified
Not enough data
8.2
37
|
Verified
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
8.4
49
|
Verified
Not enough data
8.0
46
|
Verified
Not enough data
7.9
34
|
Verified
Use Cases
Not enough data
8.4
50
|
Verified
Not enough data
7.7
34
|
Verified
Not enough data
8.1
44
|
Verified
Administration
Not enough data
7.4
41
|
Verified
Feature Not Available
7.4
31
|
Verified
Not enough data
7.8
41
|
Verified
Not enough data
8.2
42
|
Verified
Feature Not Available
7.4
24
|
Verified
Display Options
Not enough data
7.6
30
|
Verified
8.7
5
|
Verified
7.9
46
|
Verified
Not enough data
7.6
47
|
Verified
9.3
5
|
Verified
7.6
40
|
Verified
Generative AI
Not enough data
6.9
6
Loyalty Experience
Not enough data
7.9
27
Not enough data
8.0
27
Not enough data
7.6
21
Not enough data
8.2
24
Not enough data
7.6
14
Not enough data
8.1
19
Loyalty Platform
Not enough data
7.9
21
Not enough data
8.2
18
Not enough data
7.7
21
Not enough data
7.7
14
Not enough data
7.7
24
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
45
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
35
|
Verified
Reporting
Not enough data
8.4
15
Not enough data
8.1
33
|
Verified
Not enough data
8.7
49
|
Verified
Media Monitoring
Not enough data
7.6
12
Not enough data
8.2
31
|
Verified
Not enough data
8.4
26
In-House Management
Not enough data
Feature Not Available
Not enough data
8.3
12
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loox and Yotpo are categorized as Review Management and User-Generated Content
Unique Categories
Loox is categorized as Social Commerce Platforms and Influencer Marketing Platforms
Yotpo is categorized as SMS Marketing, Customer Advocacy, Loyalty Management, and Online Reputation Management
Reviews
Reviewers' Company Size
Loox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
31.0%
Retail
20.7%
Food & Beverages
10.3%
Consumer Goods
6.9%
Consulting
3.4%
Other
27.6%
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
Loox
Most Helpful Favorable Review
Michelle M.
Verified User in Consumer Goods
Loox is a great tool to collect all your reviews. Easy to filter, share on our website and analyze them. It is super simple and straightforward, no explanation is needed.
Most Helpful Critical Review
Yotpo
Most Helpful Favorable Review
Robbie S.
Verified User in Health, Wellness and Fitness
The free version is great (rare) and the paid version is excellent. The automated emails after a purchase are spot on, the configurability of everything is very good. Star ratings etc all standard for google and so on. Platform is good, ability...
Most Helpful Critical Review
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Michelle M.
Verified User in Consumer Goods
Loox is a great tool to collect all your reviews. Easy to filter, share on our website and analyze them. It is super simple and straightforward, no explanation is needed.
Robbie S.
Verified User in Health, Wellness and Fitness
The free version is great (rare) and the paid version is excellent. The automated emails after a purchase are spot on, the configurability of everything is very good. Star ratings etc all standard for google and so on. Platform is good, ability...
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Discussions
What is loox?
2 comments
HK
loox helps with providing various genuine reviews of the people who have already used the product and helps us in making decisions.Read more
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
Yotpo has no discussions with answers
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