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Compare Loop Returns and Narvar

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At a Glance
Loop Returns
Loop Returns
Star Rating
(62)4.7 out of 5
Market Segments
Small-Business (68.3% of reviews)
Information
Entry-Level Pricing
Free
Browse all 3 pricing plans
Narvar
Narvar
Star Rating
(50)4.3 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Narvar
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Narvar excels in "Shipping" with a high rating of 9.2, while Loop Returns has a slightly lower rating of 8.9, indicating that Narvar may provide a more robust shipping experience.
  • Reviewers mention that Loop Returns shines in "Exchange" transactions, achieving a score of 9.3 compared to Narvar's 7.9, suggesting that Loop Returns offers a more seamless exchange process for customers.
  • G2 users highlight that Narvar's "Order tracking" feature is rated at 8.8, which is beneficial for keeping customers informed, while Loop Returns lacks a specific rating in this area, indicating a potential gap in tracking capabilities.
  • Users on G2 report that Loop Returns has a superior "Quality of Support" rating of 9.4, compared to Narvar's 8.6, suggesting that users may find more responsive and helpful support with Loop Returns.
  • Reviewers mention that Narvar's "Ease of Setup" is rated at 7.5, which is lower than Loop Returns' 9.0, indicating that users may find Loop Returns easier to implement and start using effectively.
  • Users say that Narvar's "Product Direction" score of 8.5 reflects a solid commitment to future improvements, but Loop Returns' perfect score of 10.0 suggests that users feel more confident in Loop Returns' ongoing development and enhancements.
Featured Products
Pricing
Entry-Level Pricing
Loop Returns
OFFSET
Free
Browse all 3 pricing plans
Narvar
No pricing available
Free Trial
Loop Returns
No trial information available
Narvar
No trial information available
Ratings
Meets Requirements
9.1
46
8.5
42
Ease of Use
9.4
46
8.7
41
Ease of Setup
9.0
35
7.5
29
Ease of Admin
9.5
34
8.4
28
Quality of Support
9.4
44
8.5
40
Has the product been a good partner in doing business?
9.3
34
8.5
29
Product Direction (% positive)
10.0
42
8.2
38
Features by Category
Not enough data
7.5
23
Labels
Not enough data
6.9
15
Not enough data
6.9
15
Not enough data
6.4
15
Order management
Not enough data
8.9
24
Not enough data
7.5
14
Not enough data
Feature Not Available
Not enough data
8.6
19
Carrier and rate management
Not enough data
Feature Not Available
Not enough data
7.3
14
Not enough data
Feature Not Available
Inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
7.6
15
Not enough data
Feature Not Available
Not enough data
6.3
12
8.8
36
8.6
17
Integrations
9.3
33
8.9
14
8.2
14
7.4
7
7.7
18
7.2
9
8.7
10
7.9
7
Tracking
8.9
31
9.3
14
9.0
23
7.5
10
Transactions
9.3
34
7.4
15
9.0
23
Feature Not Available
9.0
34
8.2
18
9.1
30
8.2
14
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loop Returns
Loop Returns
Narvar
Narvar
Loop Returns and Narvar are categorized as Returns Management
Unique Categories
Loop Returns
Loop Returns has no unique categories
Narvar
Narvar is categorized as Shipping and Package Tracking
Reviews
Reviewers' Company Size
Loop Returns
Loop Returns
Small-Business(50 or fewer emp.)
68.3%
Mid-Market(51-1000 emp.)
30.0%
Enterprise(> 1000 emp.)
1.7%
Narvar
Narvar
Small-Business(50 or fewer emp.)
28.0%
Mid-Market(51-1000 emp.)
46.0%
Enterprise(> 1000 emp.)
26.0%
Reviewers' Industry
Loop Returns
Loop Returns
Apparel & Fashion
60.0%
Retail
25.0%
Consumer Goods
5.0%
Consumer Services
3.3%
Sporting Goods
1.7%
Other
5.0%
Narvar
Narvar
Apparel & Fashion
40.0%
Retail
28.0%
Consumer Goods
8.0%
Health, Wellness and Fitness
4.0%
Consumer Services
4.0%
Other
16.0%
Most Helpful Reviews
Loop Returns
Loop Returns
Most Helpful Favorable Review
Verified User
G
Verified User in Retail

I love how customizable the experience is for our customers! Really intuitive mostly while setting up while requiring basic support from Loop's end.

Most Helpful Critical Review
Verified User
G
Verified User in Apparel & Fashion

I find it to be very expensive given the limitations it has

Narvar
Narvar
Most Helpful Favorable Review
Verified User
G
Verified User in Apparel & Fashion

Narvar has allowed us to customize our customer interface to the point that is very brand-oriented and a friendly UX for our customers. We have created several integrations that enables our multiple platforms and systems to communicate automatically with...

Most Helpful Critical Review
Verified User in Apparel & Fashion
GA
Verified User in Apparel & Fashion

Even though the solutions are well conceptualized, they are in many ways poorly executed, so much so to the point of (sometimes) my regretting adopting them at all. Their software is advanced and impressive, but appallingly inflexible. This means...

Alternatives
Loop Returns
Loop Returns Alternatives
AfterShip
AfterShip
Add AfterShip
ReturnGO
ReturnGO
Add ReturnGO
parcelLab
parcelLab
Add parcelLab
FarEye
FarEye
Add FarEye
Narvar
Narvar Alternatives
AfterShip
AfterShip
Add AfterShip
ShipStation
ShipStation
Add ShipStation
parcelLab
parcelLab
Add parcelLab
FacilityOS
FacilityOS
Add FacilityOS
Discussions
Loop Returns
Loop Returns Discussions
Monty the Mongoose crying
Loop Returns has no discussions with answers
Narvar
Narvar Discussions
Is Narvar a SaaS?
2 comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more