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Compare Loop Communications and RingEX 
At a Glance
Market Segments
Small-Business (67.3% of reviews)
Small-Business (57.2% of reviews)
Entry-Level Pricing
$70 month per company
$30.00 1 User Per Month
Loop Communications
Star Rating
(110)4.8 out of 5
Market Segments
Small-Business (67.3% of reviews)
Entry-Level Pricing
$70 month per company
Browse all 2 pricing plansRingEX
Star Rating
(1,138)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in call management with a score of 8.8, while Loop Communications has a slightly lower score of 8.7. Reviewers mention that RingEX's intuitive interface makes it easy to manage calls effectively.
- Reviewers mention that Loop Communications shines in quality of support, achieving a remarkable score of 9.8 compared to RingEX's 7.9. Users on G2 appreciate the prompt and helpful responses from Loop's support team.
- G2 users highlight that RingEX offers better video call functionality with a score of 8.2, while Loop Communications struggles with a score of 6.7. Users say that RingEX provides a more stable and user-friendly video conferencing experience.
- Users report that Loop Communications outperforms RingEX in ease of use, scoring 9.6 against RingEX's 8.5. Reviewers mention that Loop's straightforward design makes it accessible for users of all technical levels.
- Reviewers mention that RingEX provides superior screen sharing capabilities with a score of 9.1, while Loop Communications has a lower score of 6.8. Users say that RingEX's screen sharing feature is seamless and enhances collaboration.
- Users on G2 report that Loop Communications has a better document signature feature, scoring 7.5 compared to RingEX's 8.1. Reviewers mention that Loop's document management tools are more robust and user-friendly.
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Pricing
Entry-Level Pricing
Loop Communications
Hosted Phone System
$70
month per company
All features, support, and changes included.
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Loop Communications
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.7
92
8.8
950
Ease of Use
9.6
92
8.6
964
Ease of Setup
9.5
45
8.1
557
Ease of Admin
9.5
45
8.3
491
Quality of Support
9.8
94
7.9
856
Has the product been a good partner in doing business?
9.8
46
8.2
482
Product Direction (% positive)
9.2
93
7.8
935
Features by Category
Documents
Not enough data
7.8
140
Not enough data
7.5
134
Not enough data
8.2
141
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
Not enough data
9.1
155
Not enough data
9.2
153
Not enough data
8.9
141
Not enough data
9.2
144
Not enough data
9.0
148
Not enough data
9.1
148
Host Tools
Not enough data
8.5
71
Not enough data
8.8
76
Not enough data
9.1
86
Attendee Tools
Not enough data
8.8
80
Not enough data
9.0
80
Not enough data
8.2
63
Post-Event Tools
Not enough data
8.5
60
Not enough data
8.4
62
Integrations
Not enough data
8.1
54
Not enough data
8.4
61
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.2
240
Not enough data
9.1
130
Not enough data
8.7
104
Not enough data
8.9
127
Not enough data
9.1
110
Meeting Coordination
Not enough data
8.8
230
Not enough data
9.1
222
Not enough data
9.0
211
Not enough data
9.1
133
Software Type
Not enough data
9.0
227
Not enough data
9.0
129
Not enough data
9.2
145
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.2
185
Not enough data
9.1
216
Not enough data
8.7
202
Not enough data
9.0
211
Not enough data
8.7
201
Not enough data
8.5
193
Not enough data
8.7
201
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
202
Not enough data
8.6
196
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.8
205
Not enough data
8.6
203
Basic Communication - Cloud PBX
Not enough data
8.9
49
Not enough data
8.9
48
Not enough data
9.0
48
Not enough data
8.2
46
Not enough data
9.1
48
Not enough data
8.8
47
Advanced Features - Cloud PBX
Not enough data
8.7
44
Not enough data
8.5
46
Not enough data
8.5
46
Not enough data
9.0
47
Platform Basics - VoIP Providers
Not enough data
8.5
26
Not enough data
9.0
26
Not enough data
8.3
24
Not enough data
8.4
24
Not enough data
8.3
22
Not enough data
8.1
22
Basic Communication
9.4
83
|
Verified
9.0
418
|
Verified
Feature Not Available
8.3
322
|
Verified
Feature Not Available
8.7
348
|
Verified
Feature Not Available
8.2
294
|
Verified
9.1
55
|
Verified
8.6
357
|
Verified
9.6
80
|
Verified
9.0
365
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.3
31
8.3
315
|
Verified
8.5
28
8.4
329
|
Verified
Feature Not Available
8.6
356
Advanced Features
9.0
66
|
Verified
8.3
373
9.2
62
|
Verified
8.4
336
|
Verified
9.3
64
|
Verified
9.0
390
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
47
|
Verified
Not enough data
8.6
49
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
52
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
8.1
47
Categories
Categories
Shared Categories
Loop Communications and RingEX are categorized as VoIP Providers
Unique Categories
Loop Communications has no unique categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Loop Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
12.5%
Medical Practice
9.6%
Hospital & Health Care
7.7%
Non-Profit Organization Management
4.8%
Information Technology and Services
4.8%
Other
60.6%
Computer Software
10.7%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.6%
Marketing and Advertising
4.6%
Other
70.0%
Most Helpful Reviews
Loop Communications
Most Helpful Favorable Review
Casey P.
Verified User in Hospital & Health Care
Tech Brandon is wonderful to work with and very patient.
Most Helpful Critical Review
Verified User in Hospital & Health Care
Unsure if the high volume of calls we receive is too much for the system are currently using. We often have patient complaints that they are unable to get through to a person.
RingEX
Most Helpful Favorable Review
Matthew d.
Verified User in Staffing and Recruiting
Sound quality is great, it's nice to be able to receive my calls on either my computer, or pushed to my cell phone. Texting is easy, and it's nice to get my voicemails to my email. As well, it's a plus with a business being able to type an employees name...
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Casey P.
Verified User in Hospital & Health Care
Tech Brandon is wonderful to work with and very patient.
Matthew d.
Verified User in Staffing and Recruiting
Sound quality is great, it's nice to be able to receive my calls on either my computer, or pushed to my cell phone. Texting is easy, and it's nice to get my voicemails to my email. As well, it's a plus with a business being able to type an employees name...
Verified User in Hospital & Health Care
Unsure if the high volume of calls we receive is too much for the system are currently using. We often have patient complaints that they are unable to get through to a person.
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Alternatives
Discussions
Is unlimited calling included in my monthly fee?
1 comment
Official Response from Loop Communications
Yes, within the United States.Read more
How do I set up my VoIP network?
1 comment
Official Response from Loop Communications
We handle set up and walk you through the entire process.Read more
Can I keep my current number?
1 comment
Official Response from Loop Communications
Yes. In all but the rarest cases, we can have your existing number ported over.Read more
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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