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Compare Locobuzz and Simplify360 
At a Glance
Market Segments
Small-Business (42.9% of reviews)
Small-Business (47.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Locobuzz
Star Rating
(95)4.2 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about LocobuzzSimplify360
Star Rating
(23)4.3 out of 5
Market Segments
Small-Business (47.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Simplify360Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Simplify360 excels in its Ease of Use with a score of 8.8, making it more user-friendly compared to Locobuzz's score of 8.1. Reviewers mention that the intuitive interface allows for quicker onboarding and less training time.
- Reviewers mention that Simplify360's Quality of Support is highly rated at 8.4, while Locobuzz has a slightly higher score of 8.8. However, users on G2 note that Simplify360's support team is responsive and helpful, often resolving issues promptly.
- G2 users highlight Simplify360's superior Ticket Creation User Experience with a score of 8.5, which is praised for its straightforward process. In contrast, Locobuzz's ticketing features are seen as less intuitive, leading to a score of 8.1.
- Users say that Simplify360's Social Measurement capabilities are robust, scoring 9.2, which allows for comprehensive tracking of social media performance. Locobuzz, with a score of 8.0, is noted for its decent analytics but lacks some of the depth found in Simplify360.
- Reviewers mention that Simplify360's Customization options are highly rated at 8.1, allowing businesses to tailor the platform to their specific needs. Locobuzz, while also customizable, scores lower at 7.7, indicating less flexibility in this area.
- Users on G2 report that Simplify360's Mobile User Support is rated at 8.0, providing a solid experience for users on the go. In comparison, Locobuzz's mobile optimization is rated lower at 7.1, which some users find limiting for mobile access.
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Pricing
Entry-Level Pricing
Locobuzz
No pricing availableSimplify360
No pricing availableFree Trial
Locobuzz
Free Trial is available
Simplify360
No trial information availableRatings
Meets Requirements
7.7
78
8.6
20
Ease of Use
8.1
78
8.8
21
Ease of Setup
7.9
41
8.8
18
Ease of Admin
7.8
40
8.3
7
Quality of Support
8.9
77
8.4
20
Has the product been a good partner in doing business?
8.4
40
8.8
7
Product Direction (% positive)
8.7
78
8.8
20
Features by Category
Ticket and Case Management
8.5
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
7.6
11
Not enough data
8.3
10
Not enough data
8.0
9
Not enough data
8.3
10
Not enough data
8.1
9
Not enough data
Generative AI
7.9
7
Not enough data
8.1
8
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.1
9
Not enough data
7.8
9
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
7.3
8
Not enough data
Platform
7.8
10
Not enough data
7.9
13
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
Social Analytics
6.7(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
6.0(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
Reports & Dashboards
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
Geographic Coverage
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
Reporting
7.6
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.2
6
Not enough data
7.2
6
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.0
36
9.2
8
7.3
34
8.0
9
8.2
38
8.7
9
7.9
37
7.6
9
7.8
34
8.0
9
7.8
33
8.0
9
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.6
37
8.3
9
8.0
37
8.5
9
7.6
34
8.9
9
7.8
32
7.4
9
Brand Signals
7.6
7
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
Brand Analytics
7.6
7
Not enough data
7.9
7
Not enough data
Generative AI
7.7
8
Not enough data
Self-Service Experience
8.3
11
Not enough data
7.9
11
Not enough data
7.7
11
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Self-Service Platform
7.7
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
8.0
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
13
8.1
13
7.7
13
8.6
13
Process
7.8
19
8.2
16
8.1
20
8.6
16
7.1
18
8.4
15
Channels
7.5
18
8.8
16
7.8
19
8.1
14
7.5
17
8.2
13
7.3
17
7.7
13
7.8
16
8.1
14
Insight
7.7
14
8.8
13
8.0
15
8.3
14
7.7
14
8.0
15
7.6
15
7.7
14
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Locobuzz and Simplify360 are categorized as Social Customer Service and Social Media Listening Tools
Unique Categories
Locobuzz is categorized as Brand Intelligence, Chatbots, Media Monitoring, Social Media Analytics, Help Desk, Customer Self-Service, Social Media Management, and Online Reputation Management
Simplify360 has no unique categories
Reviews
Reviewers' Company Size
Locobuzz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simplify360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.8%
Financial Services
14.3%
Banking
7.7%
Entertainment
5.5%
Consumer Services
5.5%
Other
47.3%
Marketing and Advertising
17.4%
Information Technology and Services
8.7%
Consumer Services
8.7%
Consumer Goods
8.7%
Manufacturing
4.3%
Other
52.2%
Most Helpful Reviews
Locobuzz
Most Helpful Favorable Review
Verified User in Leisure, Travel & Tourism
Working fine however some feedbacks which we have shared with them. Overall good product
Most Helpful Critical Review
Munaf C.
Verified User in Telecommunications
Relevant mentions are not crawled in the tool. Response dashboard is not user friendly & support team is not reachable most of the time.
Simplify360
Most Helpful Favorable Review
Sandeep L.
Verified User in Marketing and Advertising
I like how it brings all customer communications into one place and automates tasks for better efficiency.
Most Helpful Critical Review
Verified User in Consumer Goods
Customer surveys under review management can be improved.
Verified User in Leisure, Travel & Tourism
Working fine however some feedbacks which we have shared with them. Overall good product
Sandeep L.
Verified User in Marketing and Advertising
I like how it brings all customer communications into one place and automates tasks for better efficiency.
Munaf C.
Verified User in Telecommunications
Relevant mentions are not crawled in the tool. Response dashboard is not user friendly & support team is not reachable most of the time.
Verified User in Consumer Goods
Customer surveys under review management can be improved.
Alternatives
Discussions
Locobuzz has no discussions with answers
What is Simplify360 used for?
1 comment
Official Response from Simplify360
Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening take control. We have been helping brands and...Read more
Simplify360 has no more discussions with answers
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