Introducing G2.ai, the future of software buying.Try now
Compare Konnect Insights and Locobuzz 
At a Glance
Market Segments
Mid-Market (52.9% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Konnect Insights
Star Rating
(17)4.3 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Konnect InsightsLocobuzz
Star Rating
(95)4.2 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about LocobuzzSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Locobuzz excels in "Quality of Support" with a score of 8.8, while Konnect Insights falls behind at 7.8. Reviewers mention that the responsiveness and helpfulness of the support team make a significant difference in their experience.
- Reviewers mention that both products have similar "Ease of Use" ratings at 8.1, but users on G2 highlight that Locobuzz's interface is more intuitive, making it easier for new users to navigate and utilize its features effectively.
- G2 users report that Locobuzz's "Ticket Creation User Experience" is rated at 8.5, which is on par with its "Ticket Response User Experience." In contrast, Konnect Insights does not provide as seamless a ticketing experience, leading to some frustration among users.
- Users say that Konnect Insights shines in "Ease of Setup" with a score of 8.5 compared to Locobuzz's 7.8. Reviewers mention that the straightforward onboarding process of Konnect Insights allows teams to get started quickly without extensive training.
- Reviewers mention that Locobuzz's "Product Direction" score of 8.5 indicates a strong commitment to continuous improvement, while Konnect Insights scores higher at 9.1, suggesting that users feel more confident in its future development and feature enhancements.
- Users on G2 report that while both platforms offer "Social Analytics," Locobuzz's capabilities in "Sentiment Analysis" (8.1) are rated higher than Konnect Insights (7.8), indicating that users find Locobuzz's insights more actionable and relevant for their marketing strategies.
Featured Products
Sponsored
Cloud Campaign
(137)
Customer Self-Service
Visit Website
Sponsored
Alhena AI
(34)
Customer Self-Service
Visit Website
Sponsored
Trajaan: Search Listening Platform
(5)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Konnect Insights
No pricing availableLocobuzz
No pricing availableFree Trial
Konnect Insights
Free Trial is available
Locobuzz
Free Trial is available
Ratings
Meets Requirements
8.2
13
7.7
78
Ease of Use
8.1
13
8.1
78
Ease of Setup
8.5
11
7.9
41
Ease of Admin
8.3
10
7.8
40
Quality of Support
7.8
13
8.9
77
Has the product been a good partner in doing business?
8.3
10
8.4
40
Product Direction (% positive)
9.1
13
8.7
78
Features by Category
Ticket and Case Management
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
7.6
11
Not enough data
8.3
10
Not enough data
8.0
9
Not enough data
8.3
10
Not enough data
8.1
9
Generative AI
Not enough data
7.9
7
Not enough data
8.1
8
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
7.3
8
Platform
Not enough data
7.8
10
Not enough data
7.9
13
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.1
9
Not enough data
7.8
9
Social Analytics
Not enough data
6.7(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
6.0(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
7.3(won by default)
5
Reports & Dashboards
Not enough data
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Geographic Coverage
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Reporting
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.2
6
Not enough data
7.2
6
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.2
12
8.0
36
7.8
9
7.3
34
7.8
10
8.2
38
6.7
10
7.9
37
7.8
9
7.8
34
7.3
10
7.8
33
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.0
11
7.6
37
8.0
11
8.0
37
7.3
10
7.6
34
6.9
8
7.8
32
Brand Signals
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
7.6
7
Brand Analytics
Not enough data
7.6
7
Not enough data
7.9
7
Generative AI
Not enough data
7.7
8
Self-Service Experience
Not enough data
8.3
11
Not enough data
7.9
11
Not enough data
7.7
11
Not enough data
7.4
9
Not enough data
7.4
9
Self-Service Platform
Not enough data
7.7
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
8.0
9
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
13
Not enough data
7.7
13
Process
Not enough data
7.8
19
Not enough data
8.1
20
Not enough data
7.1
18
Channels
Not enough data
7.5
18
Not enough data
7.8
19
Not enough data
7.5
17
Not enough data
7.3
17
Not enough data
7.8
16
Insight
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
7.7
14
Not enough data
7.6
15
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Konnect Insights and Locobuzz are categorized as Social Media Listening Tools
Unique Categories
Konnect Insights has no unique categories
Locobuzz is categorized as Brand Intelligence, Chatbots, Social Customer Service, Media Monitoring, Social Media Analytics, Help Desk, Customer Self-Service, Social Media Management, and Online Reputation Management
Reviews
Reviewers' Company Size
Konnect Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Locobuzz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
17.6%
Airlines/Aviation
17.6%
Online Media
11.8%
Marketing and Advertising
11.8%
Automotive
11.8%
Other
29.4%
Marketing and Advertising
19.8%
Financial Services
14.3%
Banking
7.7%
Entertainment
5.5%
Consumer Services
5.5%
Other
47.3%
Most Helpful Reviews
Konnect Insights
Most Helpful Favorable Review
Verified User in Broadcast Media
Highly reliable in terms of data accuracy and has a user-friendly UI. The volume of data and multiple metrics for brand tracking across platforms is the best in the industry. Also, a prompt supportive customer support team with a minimum TAT is most...
Most Helpful Critical Review
Kunal M.
Verified User in Information Technology and Services
limitation on listening sources and lack of widgets in dashboards
Locobuzz
Most Helpful Favorable Review
Verified User in Leisure, Travel & Tourism
Working fine however some feedbacks which we have shared with them. Overall good product
Most Helpful Critical Review
Munaf C.
Verified User in Telecommunications
Relevant mentions are not crawled in the tool. Response dashboard is not user friendly & support team is not reachable most of the time.
Verified User in Broadcast Media
Highly reliable in terms of data accuracy and has a user-friendly UI. The volume of data and multiple metrics for brand tracking across platforms is the best in the industry. Also, a prompt supportive customer support team with a minimum TAT is most...
Verified User in Leisure, Travel & Tourism
Working fine however some feedbacks which we have shared with them. Overall good product
Kunal M.
Verified User in Information Technology and Services
limitation on listening sources and lack of widgets in dashboards
Munaf C.
Verified User in Telecommunications
Relevant mentions are not crawled in the tool. Response dashboard is not user friendly & support team is not reachable most of the time.
Alternatives
Discussions
Konnect Insights has no discussions with answers
Locobuzz has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
