Introducing G2.ai, the future of software buying.Try now
Compare Koncert and Orum 
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Koncert
Star Rating
(376)4.6 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansOrum
Star Rating
(372)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OrumSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Koncert excels in Lead Intelligence, particularly with its Market Insights feature, which received a perfect score of 10.0, indicating that it provides comprehensive and actionable data for lead generation. In contrast, Orum's lead intelligence features, while strong, do not match this level of insight.
- Reviewers mention that Koncert's Quality of Support is rated at 9.5, highlighting the responsiveness and helpfulness of their support team. Orum, while also rated highly at 9.3, does not quite reach the same level of user satisfaction in this area.
- G2 users indicate that Orum shines in Ease of Setup, scoring 9.1 compared to Koncert's 8.7. This suggests that users find Orum's onboarding process more straightforward and user-friendly, making it easier to get started with the software.
- Reviewers say that both products offer strong CRM Integration, but Koncert's score of 9.6 slightly edges out Orum's 9.2. Users appreciate the seamless connection with their existing CRM systems, which enhances their workflow efficiency.
- Users on G2 highlight that Orum's Mobile Application is particularly well-received, with a score of 9.7, making it a preferred choice for users who need to manage their tasks on the go. Koncert, while functional, does not match this level of mobile usability.
- Reviewers mention that both platforms provide robust Lead Management features, but Koncert's perfect score of 10.0 in Account Identification stands out, indicating superior capabilities in identifying and managing leads effectively compared to Orum.
Featured Products
Sponsored
Leaptree Optimize
(11)
Salesforce AppExchange Apps
Visit Website
Sponsored
EasySend
(16)
Salesforce AppExchange Apps
Visit Website
Sponsored
MeetRecord
(106)
Salesforce AppExchange Apps
Visit Website
Pricing
Entry-Level Pricing
Koncert
Melody
Contact Us
AI Flow Dialer - Single Line Power Dialer
- CORE FEATURES / INTEGRATIONS
- Quick Connect
- Click To Call on the call list screen
Orum
No pricing availableFree Trial
Koncert
Free Trial is available
Orum
No trial information availableRatings
Meets Requirements
9.2
324
9.1
300
Ease of Use
9.1
327
9.2
318
Ease of Setup
8.9
144
9.1
98
Ease of Admin
8.9
65
9.0
57
Quality of Support
9.5
313
9.3
286
Has the product been a good partner in doing business?
9.8
64
9.3
58
Product Direction (% positive)
9.6
313
9.6
306
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Lead Management
9.1
18
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
Marketing Campaigns
9.0
15
Not enough data
8.7
13
Not enough data
8.9
16
Not enough data
9.8
10
Not enough data
9.1
16
Not enough data
Campaign Execution
Feature Not Available
Not enough data
9.6
17
Not enough data
9.3
16
Not enough data
8.3
9
Not enough data
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
9.1
18
Not enough data
Organization
9.1
18
Not enough data
9.3
19
Not enough data
9.2
17
Not enough data
Performance Analysis
9.1
21
Not enough data
9.8
21
Not enough data
Sales Analysis
8.7
19
Not enough data
9.1
19
Not enough data
Generative AI
9.3
15
Not enough data
9.4
15
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
86
|
Verified
Not enough data
8.5
72
|
Verified
Not enough data
9.3
99
|
Verified
Not enough data
8.9
75
|
Verified
Not enough data
9.3
97
|
Verified
Not enough data
8.0
35
Not enough data
8.5
35
Not enough data
Repeatability and Reportability
8.6
84
|
Verified
Not enough data
8.9
85
|
Verified
Not enough data
9.0
85
|
Verified
Not enough data
8.8
81
Not enough data
7.9
31
Not enough data
AI and Automation
8.7
34
Not enough data
8.5
32
Not enough data
8.8
36
Not enough data
7.7
32
Not enough data
8.5
25
Not enough data
Generative AI
8.5
26
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.2
122
9.0
240
9.2
120
9.2
226
8.8
116
Feature Not Available
Agent Tools
8.7
106
8.5
161
8.4
107
7.9
136
8.5
111
8.1
136
9.0
122
9.2
241
|
Verified
Automation
8.6
112
8.5
226
|
Verified
Feature Not Available
8.5
139
8.3
105
8.2
149
|
Verified
Feature Not Available
8.3
159
8.9
114
8.8
220
|
Verified
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Office Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
16
Guest Tools
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
16
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
17
Feature Not Available
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
10.0
6
Not enough data
10.0
6
Not enough data
10.0
5
Not enough data
Discovery
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Management
10.0
6
Not enough data
10.0
6
Not enough data
Platform
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.5
25
Not enough data
9.0
22
Not enough data
8.9
24
Not enough data
Customizations
9.5
28
Not enough data
9.0
27
Not enough data
8.9
25
Not enough data
9.0
25
Not enough data
9.4
27
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
9.0
132
9.3
146
9.2
82
8.6
122
9.2
133
9.2
137
9.3
134
9.3
141
Contacts
8.8
133
8.6
132
8.9
125
8.7
120
9.1
132
9.0
134
Insights
9.1
144
9.1
139
9.4
141
9.2
130
9.0
128
9.1
127
8.0
69
Feature Not Available
8.6
122
8.6
124
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
15
Not enough data
8.0
15
Not enough data
7.9
12
Not enough data
8.3
11
Not enough data
Feedback
8.9
14
Not enough data
8.7
13
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
8.2
10
Not enough data
Generative AI
7.7
8
Not enough data
Categories
Categories
Shared Categories
Koncert and Orum are categorized as Auto Dialer, Outbound Call Tracking, and Virtual Workspaces
Unique Categories
Koncert is categorized as Sales Engagement, AI Sales Assistant, Account Data Management, Sales Coaching, Lead Scoring, Email Tracking, and Salesforce AppExchange Apps
Orum has no unique categories
Reviews
Reviewers' Company Size
Koncert
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.2%
Information Technology and Services
26.4%
Computer & Network Security
5.2%
Marketing and Advertising
4.4%
Financial Services
4.1%
Other
30.8%
Computer Software
42.9%
Information Technology and Services
23.0%
Computer & Network Security
5.2%
Marketing and Advertising
4.6%
Financial Services
3.0%
Other
21.3%
Most Helpful Reviews
Koncert
Most Helpful Favorable Review
Justin H.
Verified User in Staffing and Recruiting
The ConnectLeader support team are truly partnered with you. They have helped us better integrate the platform into our systems. The team consults with us every step of the way to make sure we are maximizing our ROI. They have also added to their platform...
Most Helpful Critical Review
Verified User in Computer Software
Small learning curve, relatively easy to use.
Orum
Most Helpful Favorable Review
Verified User in Computer & Network Security
Saves hours and hours on cold calling. You can reach countless more prospects and I don't have to manually update Outreach/salesforce when 99 out of 100 people don't answer my call.
Most Helpful Critical Review
Christina H.
Verified User in Marketing and Advertising
Bad connect rates. We've tried several sales tools over the years and Orum gives us one of the worst connect rates. I know their numbers are purchased from Vonage. They swear the numbers are not flagged as spam and have an internal method of showing this....
Justin H.
Verified User in Staffing and Recruiting
The ConnectLeader support team are truly partnered with you. They have helped us better integrate the platform into our systems. The team consults with us every step of the way to make sure we are maximizing our ROI. They have also added to their platform...
Verified User in Computer & Network Security
Saves hours and hours on cold calling. You can reach countless more prospects and I don't have to manually update Outreach/salesforce when 99 out of 100 people don't answer my call.
Verified User in Computer Software
Small learning curve, relatively easy to use.
Christina H.
Verified User in Marketing and Advertising
Bad connect rates. We've tried several sales tools over the years and Orum gives us one of the worst connect rates. I know their numbers are purchased from Vonage. They swear the numbers are not flagged as spam and have an internal method of showing this....
Discussions
Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)
2 comments
LB
If you have multiple phone numbers for the same prospect, you can select that only one or all numbers be called. If you select all, they can get multiple...Read more
Koncert has no more discussions with answers
What is Orum used for?
4 comments
JW
The phrase "Automated Dialing" is already in English. It refers to a system or process that automatically makes phone calls to a list of numbers, often used...Read more
Orum has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
