Introducing G2.ai, the future of software buying.Try now
Compare Keen.io and Looker 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (61.1% of reviews)
Entry-Level Pricing
$0/mo
No pricing available
Keen.io
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
$0/mo
Browse all 3 pricing plansLooker
Star Rating
(1,516)4.4 out of 5
Market Segments
Mid-Market (61.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LookerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keen.io excels in real-time reporting with a score of 8.4, allowing businesses to make timely decisions based on current data. In contrast, Looker also offers strong reporting capabilities but scores slightly lower at 8.0 for real-time updating, which may affect the immediacy of insights.
- Reviewers mention that Looker shines in data visualization, scoring 8.3, particularly for its interactive dashboards and graphs and charts. Keen.io, while competent, scores lower in these areas, indicating that users may find Looker more visually appealing and easier to interpret data.
- G2 users highlight Keen.io's strong quality of support with a score of 9.1, suggesting that users feel well-supported and valued. Looker, while still providing good support, scores 8.7, indicating that there may be room for improvement in customer service responsiveness.
- Users on G2 report that Looker offers superior data governance features, scoring 8.3, which is crucial for organizations needing to manage data compliance and security effectively. Keen.io, with a score of 8.4 in connectors, may not provide the same level of governance, which could be a concern for data-sensitive businesses.
- Reviewers mention that Keen.io's custom reports and dashboards feature is highly rated at 9.0, allowing users to tailor their analytics experience. Looker, while offering customization, scores lower in this area, which may limit flexibility for users needing specific reporting formats.
- Users say that Looker’s data modeling and blending capabilities are robust, scoring 8.5, which is essential for complex data analysis. Keen.io, while effective, scores slightly lower in data transformation at 8.4, indicating that users may find Looker more suitable for intricate data tasks.
Featured Products
Sponsored
Reaktion
(5)
Digital Analytics
Visit Website
Sponsored
CorralData
(16)
Digital Analytics
Visit Website
Pricing
Entry-Level Pricing
Keen.io
Free
$0/mo
Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever.
- 1,000 events
- 100 queries
- Unlimited visualizations
Looker
No pricing availableFree Trial
Keen.io
Free Trial is available
Looker
Free Trial is available
Ratings
Meets Requirements
8.5
12
8.7
1,029
Ease of Use
8.1
12
8.2
1,031
Ease of Setup
7.7
5
8.2
506
Ease of Admin
8.0
5
8.3
413
Quality of Support
9.1
11
8.7
873
Has the product been a good partner in doing business?
9.3
5
8.9
390
Product Direction (% positive)
8.1
12
8.7
961
Features by Category
Reports
7.4
7
|
Verified
8.6
595
|
Verified
6.9
6
|
Verified
8.2
556
|
Verified
7.8
10
|
Verified
8.2
595
|
Verified
7.3
5
|
Verified
8.2
468
|
Verified
8.3
8
|
Verified
8.7
595
|
Verified
Self Service
8.0
5
|
Verified
8.5
564
|
Verified
8.1
8
|
Verified
8.6
578
|
Verified
8.1
7
|
Verified
8.5
554
|
Verified
Feature Not Available
8.1
559
|
Verified
Feature Not Available
8.3
531
|
Verified
Feature Not Available
7.7
445
|
Verified
Advanced Analytics
Not enough data
7.5
375
|
Verified
Not enough data
8.4
573
|
Verified
Not enough data
8.0
458
|
Verified
Building Reports
Not enough data
8.3
346
|
Verified
Not enough data
8.4
355
|
Verified
Not enough data
8.0
318
|
Verified
Not enough data
8.2
292
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
7.4
7
|
Verified
8.6
595
|
Verified
6.9
6
|
Verified
8.2
556
|
Verified
7.8
10
|
Verified
8.2
595
|
Verified
7.3
5
|
Verified
8.2
468
|
Verified
8.3
8
|
Verified
8.7
595
|
Verified
Reports
Not enough data
8.4
83
Not enough data
8.5
82
Not enough data
7.9
78
Generative AI
Not enough data
6.7
77
Not enough data
7.0
77
Visualization
Not enough data
8.4
85
Not enough data
8.4
84
Not enough data
8.5
86
Not enough data
8.3
84
Data Updates
Not enough data
8.0
82
Not enough data
8.1
80
Collaboration
Not enough data
8.3
82
Not enough data
7.9
82
Not enough data
7.9
78
Data Updates
Not enough data
7.8
110
Not enough data
7.9
114
Not enough data
8.4
117
Reports
7.4
7
|
Verified
8.6
595
|
Verified
6.9
6
|
Verified
8.2
556
|
Verified
7.8
10
|
Verified
8.2
595
|
Verified
7.3
5
|
Verified
8.2
468
|
Verified
8.3
8
|
Verified
8.7
595
|
Verified
Data Preparation
Not enough data
8.4
243
|
Verified
Not enough data
8.3
223
|
Verified
Data Modeling and Blending
Not enough data
8.5
273
|
Verified
Not enough data
8.7
289
|
Verified
Not enough data
8.4
270
|
Verified
Generative AI
Not enough data
6.9
52
Not enough data
7.2
50
Agentic AI - Analytics Platforms
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
5.0
5
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
8.0
5
|
Verified
8.5
564
|
Verified
8.1
8
|
Verified
8.6
578
|
Verified
8.1
7
|
Verified
8.5
554
|
Verified
Feature Not Available
8.1
559
|
Verified
Feature Not Available
8.3
531
|
Verified
Feature Not Available
7.7
445
|
Verified
Deployment & Integration - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
7.5
375
|
Verified
Not enough data
8.4
573
|
Verified
Not enough data
8.0
458
|
Verified
Performance & Scalability - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI Capabilities - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Intelligence - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
8.3
346
|
Verified
Not enough data
8.4
355
|
Verified
Not enough data
8.0
318
|
Verified
Not enough data
8.2
292
|
Verified
Reports
7.4
7
|
Verified
8.6
595
|
Verified
6.9
6
|
Verified
8.2
556
|
Verified
7.8
10
|
Verified
8.2
595
|
Verified
7.3
5
|
Verified
8.2
468
|
Verified
8.3
8
|
Verified
8.7
595
|
Verified
Self Service
8.0
5
|
Verified
8.5
564
|
Verified
8.1
8
|
Verified
8.6
578
|
Verified
8.1
7
|
Verified
8.5
554
|
Verified
Feature Not Available
8.1
559
|
Verified
Feature Not Available
8.3
531
|
Verified
Feature Not Available
7.7
445
|
Verified
Building Reports
Not enough data
8.3
346
|
Verified
Not enough data
8.4
355
|
Verified
Not enough data
8.0
318
|
Verified
Not enough data
8.2
292
|
Verified
Metrics
Not enough data
8.8
222
Not enough data
8.7
223
Not enough data
8.4
208
Not enough data
8.3
210
Not enough data
8.4
199
Not enough data
8.3
209
Not enough data
8.4
203
Not enough data
8.5
214
Not enough data
8.3
207
Reporting
Not enough data
8.3
227
Not enough data
Feature Not Available
Not enough data
8.6
228
Not enough data
8.5
229
Not enough data
8.1
184
Not enough data
8.4
191
Not enough data
9.0
240
Other
Not enough data
8.7
211
Not enough data
8.5
195
Not enough data
8.4
188
Not enough data
8.7
199
Not enough data
8.7
193
Not enough data
8.2
165
Not enough data
8.2
177
Agentic AI - Digital Analytics
Not enough data
5.3
6
Not enough data
5.3
5
Not enough data
6.1
6
Not enough data
6.4
6
Administration
Not enough data
8.4
204
Not enough data
8.3
180
Not enough data
8.5
231
Not enough data
8.6
225
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.8
191
Not enough data
8.8
208
Not enough data
8.5
176
Not enough data
8.8
212
Not enough data
8.7
197
Predictive Analytics
Not enough data
8.3
141
Not enough data
8.2
137
Not enough data
8.1
135
Not enough data
8.1
153
Sales Management
Not enough data
8.4
150
Not enough data
8.2
129
Not enough data
8.7
161
Not enough data
8.7
158
Marketing Operations
Not enough data
8.6
210
|
Verified
Not enough data
8.7
229
|
Verified
Not enough data
8.6
216
|
Verified
Not enough data
8.9
233
|
Verified
Feature Not Available
8.3
118
Feature Not Available
Feature Not Available
Campaign Activity
Not enough data
8.6
219
|
Verified
Not enough data
8.8
249
|
Verified
Not enough data
8.5
202
|
Verified
Not enough data
8.5
202
|
Verified
Not enough data
8.4
188
|
Verified
Not enough data
7.9
110
|
Verified
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Keen.io and Looker are categorized as Marketing Analytics and Embedded Business Intelligence
Unique Categories
Keen.io is categorized as Product Analytics and Stream Analytics
Looker is categorized as Sales Analytics, Analytics Platforms, Digital Analytics, and Data Visualization
Reviews
Reviewers' Company Size
Keen.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Looker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.7%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Internet
8.3%
Food & Beverages
8.3%
Other
8.3%
Computer Software
11.8%
Information Technology and Services
10.8%
Marketing and Advertising
8.1%
Financial Services
7.7%
Internet
6.4%
Other
55.3%
Most Helpful Reviews
Keen.io
Most Helpful Favorable Review
Verified User in Computer Software
The service does do a good job at being able to track usage and customize events that are being sent to it. It is also really good at being able to access that data
Most Helpful Critical Review
Verified User in Information Technology and Services
Documentation on how to customize the results further could be improved.
Looker
Most Helpful Favorable Review
Alan C.
Verified User in Staffing and Recruiting
So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...
Most Helpful Critical Review
Verified User in Consumer Goods
Looker forces a company into two streams of thought: an analyst first culture and essentially married to Looker. Looker really thrives at young or small companies with no centralized reporting or analytics/data science teams. For the few people who know...
Verified User in Computer Software
The service does do a good job at being able to track usage and customize events that are being sent to it. It is also really good at being able to access that data
Alan C.
Verified User in Staffing and Recruiting
So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...
Verified User in Information Technology and Services
Documentation on how to customize the results further could be improved.
Verified User in Consumer Goods
Looker forces a company into two streams of thought: an analyst first culture and essentially married to Looker. Looker really thrives at young or small companies with no centralized reporting or analytics/data science teams. For the few people who know...
Discussions
Skeezy billing practices?
1 comment
RS
I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without...Read more
Keen.io has no more discussions with answers
Is looker an ETL tool?
3 comments
AP
No, Looker is not an ETL tool. It is a Business Intelligence (BI) and Data Analytics platform that helps users visualize, explore and analyze data.Read more
Best way to start on visualizations?
2 comments
AG
Looker has a built-in set of visualizations that you can automatically apply to any dataset that they work with. Once you setup your initial connection to a...Read more
Looker works with a variety of databases, including but not limited to:
1. Amazon Redshift
2. Google BigQuery
3. Snowflake
4. Microsoft SQL Server
5. PostgreSQL
6. MySQL
7. Oracle
8. IBM Db2
9. Teradata
10. Apache Hive
Looker is designed to be database-agnostic, meaning it can connect to any SQL database that supports JDBC or ODBC connections.
1 comment
Official Response from Looker
Looker works with any SQL readable data store, including Hadoop. Looker sits in-database allowing you to access all of your row level data and leverage the...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
