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Compare Kaseya VSA and Pulseway

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At a Glance
Kaseya VSA
Kaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Information
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSA
Pulseway
Pulseway
Star Rating
(113)4.6 out of 5
Market Segments
Small-Business (54.1% of reviews)
Information
Entry-Level Pricing
from $39 Tier based pricing
Learn more about Pulseway
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Kaseya VSA excels in File Server Backup with a score of 9.7, while Pulseway offers a solid performance but does not match this level of reliability, indicating that Kaseya VSA may be a better choice for businesses prioritizing robust backup solutions.
  • Reviewers mention that Pulseway shines in Ease of Use with a score of 9.2 compared to Kaseya VSA's 7.6, suggesting that users find Pulseway more intuitive and user-friendly, which can significantly enhance productivity for teams.
  • G2 users highlight that Pulseway's Remote Backup functionality is rated at 9.8, outperforming Kaseya VSA's 8.5, indicating that Pulseway may provide a more reliable and efficient remote backup solution for businesses with remote operations.
  • Users on G2 report that Kaseya VSA's Performance Monitoring capabilities are rated at 9.9, which is slightly higher than Pulseway's 9.5, suggesting that Kaseya VSA may offer more comprehensive monitoring features that can help in maintaining system performance.
  • Reviewers mention that Pulseway's Mobile Device Access feature is rated at 9.3, significantly higher than Kaseya VSA's 6.0, indicating that Pulseway is more suited for businesses that require strong mobile support for their IT management tasks.
  • Users say that Kaseya VSA's Quality of Support is rated at 7.4, while Pulseway boasts a higher score of 9.0, suggesting that Pulseway may provide better customer service and support, which is crucial for resolving issues quickly in a business environment.
Featured Products
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Learn more about Kaseya VSA
Pulseway
Business
from $39
Tier based pricing
Learn more about Pulseway
Free Trial
Kaseya VSA
Free Trial is available
Pulseway
Free Trial is available
Ratings
Meets Requirements
8.4
254
9.0
99
Ease of Use
7.7
262
9.2
99
Ease of Setup
7.3
217
9.1
91
Ease of Admin
7.9
216
9.3
85
Quality of Support
7.4
243
9.0
93
Has the product been a good partner in doing business?
7.8
208
9.4
83
Product Direction (% positive)
7.4
255
8.9
98
Features by Category
Not enough data
9.7
7
Compatibility
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Compliance
Not enough data
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
6
Functionality
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Compatibility
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Management
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 18 FeaturesShow 18 Features
7.7
123
8.9
52
Administration
8.3
121
|
Verified
9.3
48
|
Verified
7.3
100
|
Verified
Feature Not Available
7.9
113
|
Verified
8.9
44
|
Verified
Monitoring and Management
8.6
118
|
Verified
9.4
51
|
Verified
7.8
113
8.6
42
7.7
114
|
Verified
8.9
47
|
Verified
8.1
117
|
Verified
9.1
49
|
Verified
Organization
7.7
102
|
Verified
8.7
40
|
Verified
Service Management
6.8
99
|
Verified
8.5
37
|
Verified
8.5
119
|
Verified
8.9
49
|
Verified
7.9
107
|
Verified
8.8
47
|
Verified
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.5
17
Functionality
Not enough data
9.9
15
Not enough data
9.9
17
Not enough data
9.2
15
Not enough data
9.9
14
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.5
14
Not enough data
9.2
15
Not enough data
8.9
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
19
Monitoring
Not enough data
9.8
18
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
Not enough data
Management Tools
Not enough data
8.7
13
Not enough data
9.6
13
Not enough data
9.2
12
Generative AI
Not enough data
5.0
7
Not enough data
5.0
7
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
35
Visibility
Not enough data
8.8
32
Not enough data
9.5
33
Not enough data
8.8
31
Monitoring and Management
Not enough data
9.0
31
Not enough data
8.9
26
Not enough data
8.5
28
Not enough data
9.5
33
Not enough data
9.7
33
Not enough data
9.2
30
Cloud environment support
Not enough data
8.0
24
Not enough data
8.6
28
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.4
110
7.9
36
Administration
8.7
105
8.8
31
8.0
100
8.3
30
7.8
90
7.4
24
8.6
106
9.2
31
8.2
94
8.7
26
7.8
99
8.8
28
Maintenance
8.7
102
9.4
33
7.1
84
7.2
25
Communication
7.3
93
8.0
28
5.4
79
4.8
23
5.6
78
4.7
23
6.6
77
5.7
25
Security
7.4
81
7.4
27
7.7
88
8.0
26
Device Support
6.1
82
9.3
30
7.6
94
9.0
31
7.5
93
8.9
32
Performance
7.8
96
8.6
32
Not enough data
9.5
5
Functionality
Not enough data
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Performance
Not enough data
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
5.5
34
Generative AI
Not enough data
5.5
32
7.4
77
Not enough data
Incident Management
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Not enough data
Reporting
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Not enough data
Access & Usability
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
7.7
134
Not enough data
Analysis
7.3
86
Not enough data
Platform
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Not enough data
Security
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kaseya VSA
Kaseya VSA
Pulseway
Pulseway
Kaseya VSA and Pulseway are categorized as Remote Monitoring & Management (RMM), Remote Support, and Patch Management
Reviews
Reviewers' Company Size
Kaseya VSA
Kaseya VSA
Small-Business(50 or fewer emp.)
51.9%
Mid-Market(51-1000 emp.)
41.9%
Enterprise(> 1000 emp.)
6.2%
Pulseway
Pulseway
Small-Business(50 or fewer emp.)
54.1%
Mid-Market(51-1000 emp.)
41.3%
Enterprise(> 1000 emp.)
4.6%
Reviewers' Industry
Kaseya VSA
Kaseya VSA
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Pulseway
Pulseway
Information Technology and Services
28.4%
Computer & Network Security
11.0%
Computer Software
5.5%
Hospital & Health Care
4.6%
Financial Services
3.7%
Other
46.8%
Most Helpful Reviews
Kaseya VSA
Kaseya VSA
Most Helpful Favorable Review
Verified User in Information Technology and Services
GI
Verified User in Hospital & Health Care

The modules that allow granular application of policy overriding defined policy

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

My Rocky Journey with Kaseya VSA: I’ve had my fair share of tech frustrations, but Kaseya takes the cake. Let me walk you through what feels like a time warp and a test of patience, all rolled into one. When Newer Mac OS Meets Old School...

Pulseway
Pulseway
Most Helpful Favorable Review
A. Cristian C.
AC
A. Cristian C.
Verified User in Gambling & Casinos

The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring...

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

Per-endpoint RMM pricing, lack of integrations, lack of automations, lack of remote desktop PSA was an old version of Kaseya BMS from before Kaseya acquired it that seemed to be lacking features

Alternatives
Kaseya VSA
Kaseya VSA Alternatives
Atera
Atera
Add Atera
NinjaOne
NinjaOne
Add NinjaOne
N-able N-central
N-able N-central
Add N-able N-central
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Add ManageEngine Endpoint Central
Pulseway
Pulseway Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
Datto RMM
Datto RMM
Add Datto RMM
N-able N-central
N-able N-central
Add N-able N-central
Discussions
Kaseya VSA
Kaseya VSA Discussions
Kaseya is a company that provides IT management and security software solutions for managed service providers (MSPs) and internal IT teams. Their products help automate and manage IT services, including network monitoring, endpoint management, and cybersecurity.
1 comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
Pulseway
Pulseway Discussions
What can Pulseway monitor?
1 comment
SM
Computers, operating systems, and related technology.Read more
Monty the Mongoose crying
Pulseway has no more discussions with answers