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Compare Jetpack Workflow and Karbon 
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
$50 monthly/user (yearly plan)
$59.00 1 Users Per Month
Jetpack Workflow
Star Rating
(12)4.2 out of 5
Market Segments
Small-Business (83.3% of reviews)
Entry-Level Pricing
$50 monthly/user (yearly plan)
Browse all 2 pricing plansKarbon
Star Rating
(668)4.8 out of 5
Market Segments
Small-Business (89.9% of reviews)
Entry-Level Pricing
$59.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Karbon excels in collaboration features, with a score of 9.3, allowing teams to work seamlessly together on tasks and projects. In contrast, Jetpack Workflow, while still strong, has a slightly lower collaboration score of 9.3, indicating it may not be as robust in this area.
- Reviewers mention that Karbon's client portal functionality scores 8.0, providing a decent user experience for client interactions. However, Jetpack Workflow does not have a dedicated client portal feature, which may limit client engagement and communication.
- G2 users highlight that Karbon's automation capabilities are rated at 8.9, making it easier to streamline repetitive tasks. Jetpack Workflow, while also offering automation, has a lower score of 8.8, suggesting that Karbon may provide a more comprehensive automation experience.
- Users on G2 report that Karbon's reporting and analytics features are rated at 7.6, which some find lacking compared to Jetpack Workflow's higher score of 8.3. This indicates that Jetpack Workflow may offer more insightful reporting tools for users looking to analyze their workflows.
- Reviewers say that Karbon's ease of setup is rated at 7.8, which some users find a bit challenging. In contrast, Jetpack Workflow boasts a higher ease of use score of 9.0, suggesting that it may be more user-friendly for new users.
- Users report that Karbon's product direction is rated at 9.7, indicating a strong positive outlook for future updates and features. Jetpack Workflow, with a score of 8.3, may not inspire the same level of confidence in its ongoing development and enhancements.
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Pricing
Entry-Level Pricing
Jetpack Workflow
Scale
$50
monthly/user (yearly plan)
Our newest tier offers everything that the Organize tier offers, plus Plan , our newest team capacity planning feature. More features are coming for our Scale customers!
Karbon
Team
$59.00
1 Users Per Month
For smaller teams looking to consolidate workflows into an integrated collaboration platform.
- Integrated Email
- Team Collaboration Tools
- Workflow and To-Do Lists
Free Trial
Jetpack Workflow
Free Trial is available
Karbon
Free Trial is available
Ratings
Meets Requirements
8.7
9
9.0
527
Ease of Use
8.9
9
8.8
529
Ease of Setup
Not enough data
7.9
306
Ease of Admin
Not enough data
8.6
240
Quality of Support
9.6
9
9.3
501
Has the product been a good partner in doing business?
Not enough data
9.4
239
Product Direction (% positive)
8.5
8
9.7
494
Features by Category
Setup
Not enough data
9.0
265
Not enough data
9.0
278
Not enough data
8.5
262
Not enough data
8.8
276
Management
Not enough data
8.3
265
Not enough data
8.6
256
Not enough data
7.9
215
Generative AI
Not enough data
7.7
91
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
9.2
72
Not enough data
8.8
70
Not enough data
7.4
67
Not enough data
7.8
70
Platform Content
Not enough data
8.9
72
Platform Data
Not enough data
8.7
73
Agentic AI - Tax Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
9.5
7
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
8.7
5
Administration
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.1
233
Not enough data
8.8
240
Not enough data
8.8
212
Collaboration
Not enough data
9.3
232
Not enough data
9.3
238
Not enough data
Feature Not Available
Billing
Not enough data
8.1
220
Not enough data
7.6
208
Not enough data
6.7
176
Onboarding
Not enough data
9.0
238
Not enough data
9.2
232
Not enough data
8.9
229
Visibility
Not enough data
9.1
236
Not enough data
8.2
207
Not enough data
8.0
216
Not enough data
8.4
219
Not enough data
8.7
227
Not enough data
8.3
212
Agentic AI - Accounting Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jetpack Workflow and Karbon are categorized as Accounting Practice Management
Unique Categories
Jetpack Workflow has no unique categories
Reviews
Reviewers' Company Size
Jetpack Workflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Karbon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
83.3%
Management Consulting
8.3%
Health, Wellness and Fitness
8.3%
‐
‐
Other
0.0%
Accounting
95.3%
Financial Services
1.5%
Consulting
1.1%
Marketing and Advertising
0.6%
Law Practice
0.3%
Other
1.2%
Most Helpful Reviews
Jetpack Workflow
Most Helpful Favorable Review
Zara M.
Verified User in Accounting
I like the templates and ability to customize each step for every project. The interface is user friendly, clean, and sharp.
Most Helpful Critical Review
Verified User in Accounting
Difficult to update a task or template; assigned users dropped from tasks without reason.
Karbon
Most Helpful Favorable Review
Sally F.
Verified User in Accounting
Every email gets tagged with a contact or work item, so we can easily pull up the client's history and know where things are. We don't have to hold all this detail in our minds. We can create notes after actioning something, talking to a client, jot...
Most Helpful Critical Review
Christine I.
Verified User in Accounting
Can't have simultaneous dependencies (like a true PM software). Only "finish to start" relationships between tasks.
Zara M.
Verified User in Accounting
I like the templates and ability to customize each step for every project. The interface is user friendly, clean, and sharp.
Sally F.
Verified User in Accounting
Every email gets tagged with a contact or work item, so we can easily pull up the client's history and know where things are. We don't have to hold all this detail in our minds. We can create notes after actioning something, talking to a client, jot...
Verified User in Accounting
Difficult to update a task or template; assigned users dropped from tasks without reason.
Christine I.
Verified User in Accounting
Can't have simultaneous dependencies (like a true PM software). Only "finish to start" relationships between tasks.
Discussions
Jetpack Workflow has no discussions with answers
The text is asking for more information about "Aliases" or requesting the organization of a webinar on the topic.
1 comment
LM
Hi Ciara, are you referring to using an alias email address, and using that with Karbon? If so, this help article might be helpful:...Read more
Please tell me you are not going to remove "To Do",and the ability to focus in on only Today's Tasks
1 comment
MD
Karbon is working towards a more thoughtful approach to work. The end result will be different in many ways but will not be worse overall and will be better...Read more
Can I use karbon with IG, FB
1 comment
MD
There are no native social integrations built in Karbon, but the possibilities are endless when using the open API.Read more
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