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Compare Innago and TenantCloud 
At a Glance
Market Segments
Small-Business (99.8% of reviews)
Small-Business (99.5% of reviews)
Entry-Level Pricing
Free
$17.00 Per Month
Innago
Star Rating
(479)4.9 out of 5
Market Segments
Small-Business (99.8% of reviews)
Entry-Level Pricing
Free
Learn more about InnagoTenantCloud
Star Rating
(213)4.4 out of 5
Market Segments
Small-Business (99.5% of reviews)
Entry-Level Pricing
$17.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Innago excels in ease of use with a score of 9.3 compared to TenantCloud's 8.1. Reviewers mention that Innago's intuitive interface makes navigation straightforward, while TenantCloud's interface can feel cluttered and less user-friendly.
- Reviewers mention that Innago offers superior customer support, scoring 9.6 against TenantCloud's 8.1. Users on G2 highlight that Innago's support team is responsive and helpful, while TenantCloud's support is often described as slow and less effective.
- Users say that Innago's tenant screening features are robust, scoring 9.3 compared to TenantCloud's 7.9. Reviewers mention that Innago provides comprehensive background checks and credit reports, which are essential for landlords, while TenantCloud's screening options are seen as limited.
- G2 users report that Innago's lease templates score 8.6, significantly higher than TenantCloud's 6.9. Reviewers mention that Innago offers customizable templates that are easy to use, whereas TenantCloud's templates are often criticized for being too generic and less adaptable.
- Users report that Innago shines in maintenance management with a score of 9.1, while TenantCloud scores 7.7. Reviewers mention that Innago's system for tracking maintenance requests is efficient and user-friendly, whereas TenantCloud's process can be cumbersome and less organized.
- Reviewers mention that Innago's online payment system is highly rated at 9.5, compared to TenantCloud's 8.3. Users say that Innago's payment processing is seamless and reliable, while TenantCloud's payment features are often described as lacking in flexibility and options.
Featured Products
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Innago
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Pricing
Entry-Level Pricing
Innago
Free For Everyone
Free
Innago is free-to-use for landlords of any size. No contracts and no plans to change this in the future!
Start saving time & money.
- Online Rent Collection
- Tenant Screening
- Digital Document Signing
TenantCloud
Starter
$17.00
Per Month
Designed for DIY landlords and small portfolios.
- Unlimited units
- 15 Leases
- 1 gb of cloud storage
Free Trial
Innago
No trial information availableTenantCloud
Free Trial is available
Ratings
Meets Requirements
9.5
386
8.3
159
Ease of Use
9.3
399
8.1
166
Ease of Setup
9.3
303
8.1
118
Ease of Admin
9.5
162
8.3
82
Quality of Support
9.5
345
8.1
148
Has the product been a good partner in doing business?
9.8
157
8.4
81
Product Direction (% positive)
9.7
376
8.3
154
Features by Category
Lease Administration Platform Features
9.3
165
9.0
32
9.1
158
9.0
32
8.7
145
7.9
32
9.2
160
8.1
30
9.1
153
8.6
30
8.7
136
7.7
28
8.8
62
7.0
30
7.8
126
Feature Not Available
9.0
141
7.9
30
9.5
154
8.3
30
Agentic AI - Lease Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Leasing
8.7
239
7.8
115
9.0
266
8.0
115
9.2
264
7.9
112
8.4
263
6.9
111
9.2
284
7.7
125
Building Operations
9.1
255
7.6
118
8.2
218
6.6
83
9.1
249
7.7
115
8.7
222
7.1
107
8.0
206
6.3
81
Accounting
9.0
257
8.1
121
9.5
274
8.3
116
8.9
240
7.9
107
8.5
207
6.7
102
9.5
268
8.1
124
Operations
9.4
259
8.7
105
9.1
243
8.1
101
9.2
247
8.2
102
9.3
235
8.0
99
8.6
201
7.4
90
8.6
218
7.7
102
9.1
231
7.7
100
8.7
199
7.7
102
Agentic AI - Property Management
7.5
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.0
5
Not enough data
Communication
10.0
8
Not enough data
Feature Not Available
Not enough data
10.0
7
Not enough data
9.7
6
Not enough data
Feature Not Available
Not enough data
Member Management
10.0
6
Not enough data
10.0
7
Not enough data
Property Management
10.0
7
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Platform Interoperability
8.4
165
6.6
39
Platform Additional Functionality
9.4
219
8.2
40
9.2
212
7.4
39
9.3
208
8.7
40
9.2
187
8.6
40
Platform Performance
9.0
199
8.0
38
Relationship Management
Not enough data
8.1
17
Not enough data
6.7
16
Not enough data
6.2
14
Presentation
Not enough data
6.4
15
Not enough data
6.0
15
Not enough data
6.2
14
Not enough data
6.4
14
Platform Branding
Not enough data
7.4
15
Not enough data
7.0
15
Platform Content
Not enough data
6.1
15
Not enough data
7.7
16
Not enough data
6.8
15
Not enough data
6.4
15
Platform Additional Functionality
Not enough data
8.0
15
Platform Integrations
Not enough data
6.5
14
Not enough data
6.7
14
Not enough data
6.4
14
Categories
Categories
Shared Categories
Innago and TenantCloud are categorized as Rental Payment, Lease Administration, and Property Management
Unique Categories
Innago is categorized as Community Association Management
TenantCloud is categorized as Real Estate Marketing
Reviews
Reviewers' Company Size
Innago
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TenantCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
79.2%
Commercial Real Estate
5.7%
Accounting
4.0%
Investment Management
1.7%
Management Consulting
1.3%
Other
8.2%
Real Estate
79.2%
Commercial Real Estate
5.3%
Accounting
4.3%
Investment Management
1.4%
Non-Profit Organization Management
1.0%
Other
8.7%
Most Helpful Reviews
Innago
Most Helpful Favorable Review
Robert L.
Verified User in Real Estate
What I like best is the price of the software and the UI/UX.
Most Helpful Critical Review
Verified User in Commercial Real Estate
I wish we had more marketing ability and expense reporting capabilities
TenantCloud
Most Helpful Favorable Review
Nina G.
Verified User in Computer Software
I went with tenantcloud and really like it. The design is great and navigation is seamless. So far I am quite happy, It is easy to use, yes the customer service is not immediate but I always get answers for all my questions.
Most Helpful Critical Review
Andy N.
Verified User in Venture Capital & Private Equity
Customer support is not so friendly. Lack of templates for forms and contracts.
Robert L.
Verified User in Real Estate
What I like best is the price of the software and the UI/UX.
Nina G.
Verified User in Computer Software
I went with tenantcloud and really like it. The design is great and navigation is seamless. So far I am quite happy, It is easy to use, yes the customer service is not immediate but I always get answers for all my questions.
Verified User in Commercial Real Estate
I wish we had more marketing ability and expense reporting capabilities
Andy N.
Verified User in Venture Capital & Private Equity
Customer support is not so friendly. Lack of templates for forms and contracts.
Discussions
What is Innago used for?
1 comment
MP
Managing rental properties. Collecting rent, managing repair requests, bookkeeping etc. Read more
Innago has no more discussions with answers
What is the best software for landlords?
2 comments
TT
Tenant Cloud is by far the best and most affordable property management software! I use it daily to manage all units I personally own, as well as Manage and...Read more
When are you going to update the lease portion? This is your Biggest weak spot.
1 comment
Official Response from TenantCloud
Thank you for sharing your experience!
We're constantly improving and taking customers' feedback into consideration. The Lease Creating section is a high...Read more
TenantCloud is a cloud-based property management software designed to help landlords, property managers, and tenants manage rental properties efficiently. It offers features such as online rent collection, maintenance request tracking, tenant screening, and accounting tools.
1 comment
Official Response from TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants, and ServicePros with personal portals to manage online...Read more
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