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- Partner Relationship Management (PRM) Software
- Impartner PRM
- Salesforce Partner Cloud
- Impartner PRM-vs-Salesforce Partner Cloud
Compare Impartner PRM and Salesforce Partner Cloud 
At a Glance
Market Segments
Mid-Market (55.7% of reviews)
Mid-Market (44.9% of reviews)
Entry-Level Pricing
Starting at $2,000
No pricing available
Impartner PRM
Star Rating
(528)4.5 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Entry-Level Pricing
Starting at $2,000
Learn more about Impartner PRMSalesforce Partner Cloud
Star Rating
(243)4.4 out of 5
Market Segments
Mid-Market (44.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Partner CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Impartner PRM excels in Quality of Support, scoring 8.9 compared to Salesforce's 8.4. Users report that the support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Users on G2 mention that Salesforce Partner Relationship Management shines in Ease of Setup, with a score of 8.3 versus Impartner's 7.7. Reviewers appreciate the straightforward onboarding process and the availability of resources to assist new users.
- Reviewers mention that Impartner PRM has a strong performance in Role-Based Permissions, scoring 8.6, which allows for tailored access levels for different users. This feature is particularly praised for enhancing security and control over sensitive information.
- Users report that Salesforce PRM outperforms Impartner in Action Tracking, with a score of 8.7 compared to 8.3. Reviewers highlight the intuitive tracking features that help manage partner activities effectively, ensuring no opportunities are missed.
- G2 users note that both products have similar scores in Product Direction, each at 8.8, indicating that both platforms are perceived positively regarding their future development and feature enhancements.
- Users say that while both platforms offer Individual Portals, Impartner PRM scores slightly higher at 8.4 compared to Salesforce's 8.3. Reviewers appreciate the customization options available in Impartner, which allow partners to have a more personalized experience.
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Pricing
Entry-Level Pricing
Impartner PRM
Impartner Platform
Starting at $2,000
Modules and Add-Ons Available
Salesforce Partner Cloud
No pricing availableFree Trial
Impartner PRM
Free Trial is available
Salesforce Partner Cloud
No trial information availableRatings
Meets Requirements
8.5
403
8.8
124
Ease of Use
8.2
405
8.5
205
Ease of Setup
7.7
326
8.3
159
Ease of Admin
8.1
345
8.7
36
Quality of Support
8.9
396
8.3
116
Has the product been a good partner in doing business?
8.9
348
8.7
35
Product Direction (% positive)
8.8
365
8.9
123
Features by Category
Control
8.6
225
|
Verified
8.3
87
|
Verified
8.1
208
|
Verified
8.3
86
|
Verified
7.8
162
|
Verified
8.0
85
|
Verified
Utility
8.4
179
|
Verified
8.2
87
|
Verified
8.5
198
|
Verified
8.1
86
|
Verified
8.1
191
|
Verified
8.2
86
|
Verified
8.3
176
|
Verified
8.6
86
|
Verified
7.3
151
|
Verified
8.4
85
|
Verified
Platform Basics
8.1
64
Not enough data
8.6
80
Not enough data
8.7
75
Not enough data
Campaign Execution
7.9
53
Not enough data
7.5
46
Not enough data
7.6
46
Not enough data
7.6
45
Not enough data
7.5
50
Not enough data
7.7
48
Not enough data
Agentic AI - Secure Email Gateway
Not enough data
Not enough data
Reporting
7.4
52
Not enough data
8.0
61
Not enough data
7.8
43
Not enough data
Additional Features
7.9
70
Not enough data
Account Mapping
7.0
46
Not enough data
7.3
44
Not enough data
6.9
43
Not enough data
Partner Discovery
6.9
39
Not enough data
7.0
37
Not enough data
7.3
45
Not enough data
Partner Collaboration
7.9
50
Not enough data
7.6
40
Not enough data
8.0
40
Not enough data
Analytics
7.5
38
Not enough data
7.6
38
Not enough data
7.3
43
Not enough data
Integrations
7.5
42
Not enough data
8.5
57
Not enough data
7.5
39
Not enough data
Incentives Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentive Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Impartner PRM and Salesforce Partner Cloud are categorized as Partner Relationship Management (PRM) and Partner Ecosystem Platforms
Unique Categories
Impartner PRM is categorized as Through-Channel Marketing
Salesforce Partner Cloud is categorized as Channel Incentives Management (CIM)
Reviews
Reviewers' Company Size
Impartner PRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Partner Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.4%
Information Technology and Services
25.1%
Computer & Network Security
14.2%
Telecommunications
4.6%
Financial Services
4.2%
Other
24.5%
Information Technology and Services
13.2%
Computer Software
10.3%
Financial Services
8.1%
Hospital & Health Care
3.8%
Non-Profit Organization Management
3.4%
Other
61.1%
Most Helpful Reviews
Impartner PRM
Most Helpful Favorable Review
Verified User in Computer Software
It is the only PRM solution that is integrated with SFDC. It is a great face to the SFDC partner communities
Most Helpful Critical Review
Verified User in Computer Software
the difficulty in upgrading, the fact that we need them to do significant changes and it often costs more $, also we had a horrible CSM before they finally assigned us to work with Shad Clark and so far he is great.
Salesforce Partner Cloud
Most Helpful Favorable Review
James C.
Verified User in Accounting
I like tracking leads and potential new deals, and also seeing the top accounts in my team.
Most Helpful Critical Review
Iryna Y.
Verified User
Very expensive (pay per user or login) Implementation costs Maintenance costs Not partner-centric product
Verified User in Computer Software
It is the only PRM solution that is integrated with SFDC. It is a great face to the SFDC partner communities
James C.
Verified User in Accounting
I like tracking leads and potential new deals, and also seeing the top accounts in my team.
Verified User in Computer Software
the difficulty in upgrading, the fact that we need them to do significant changes and it often costs more $, also we had a horrible CSM before they finally assigned us to work with Shad Clark and so far he is great.
Iryna Y.
Verified User
Very expensive (pay per user or login) Implementation costs Maintenance costs Not partner-centric product
Alternatives
Discussions
Why don't you have better reporting capability to output data that is captured on your platform?
2 comments
MW
Yes please. A google sheets add on capability would be nice to be able to mass update and push back to PRM. Read more
What is Impartner PRM?
1 comment
SD
Impartner delivers the industry's most advanced SaaS-based Partner Relationship Management solution, helping companies worldwide manage their partner...Read more
What Is Impartner Co-Branded Collateral?
1 comment
Official Response from Impartner PRM
A secure, mobile-responsive web application
> As much as 60% of your portal traffic will come from mobile devices. Give your partners the mobile experience...Read more
Salesforce Partner Cloud has no discussions with answers
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