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- Order Management Software
- IBM Sterling Order Management
- Oracle Order Management Cloud
- IBM Sterling Order Management-vs-Oracle Order Management Cloud
Compare IBM Sterling Order Management and Oracle Order Management Cloud 
At a Glance
Market Segments
Enterprise (54.5% of reviews)
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IBM Sterling Order Management
Star Rating
(82)4.4 out of 5
Market Segments
Enterprise (54.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IBM Sterling Order ManagementOracle Order Management Cloud
Star Rating
(13)3.3 out of 5
Market Segments
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Order Management CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Sterling Order Management excels in order entry with a score of 9.2, highlighting its intuitive interface and efficient registration process, while Oracle Order Management Cloud lags behind in this area with a score of 8.0, leading to frustrations in user experience.
- Reviewers mention that IBM Sterling's shipping and tracking features are top-notch, both scoring 9.5, which users appreciate for their real-time updates and accuracy, whereas Oracle's tracking capabilities are rated lower, resulting in less reliable order visibility.
- G2 users highlight the superior inventory management capabilities of IBM Sterling, particularly in stock levels (8.7) and flow of goods (9.5), which reviewers say contribute to better operational efficiency compared to Oracle's lower scores in these areas.
- Users on G2 emphasize the robust customer management features of IBM Sterling, especially in order status and information access, both rated at 9.2 and 9.3 respectively, while Oracle's customer management features are perceived as less comprehensive, leading to potential customer dissatisfaction.
- Reviewers mention that IBM Sterling's payment gateway feature scores an impressive 9.4, making transactions seamless, while Oracle's payment data management is rated lower, causing some users to experience difficulties in processing payments efficiently.
- Users say that the quality of support for IBM Sterling is rated at 8.2, with many praising the responsiveness and helpfulness of the support team, whereas Oracle's support is rated significantly lower at 6.5, leading to concerns about assistance during critical issues.
Pricing
Entry-Level Pricing
IBM Sterling Order Management
No pricing availableOracle Order Management Cloud
No pricing availableFree Trial
IBM Sterling Order Management
No trial information availableOracle Order Management Cloud
No trial information availableRatings
Meets Requirements
8.6
51
8.7
9
Ease of Use
8.6
51
7.8
9
Ease of Setup
6.6
27
5.3
5
Ease of Admin
7.2
26
5.7
5
Quality of Support
8.2
51
6.5
9
Has the product been a good partner in doing business?
8.7
28
7.3
5
Product Direction (% positive)
8.8
48
8.7
9
Features by Category
Order Entry
9.2
21
Not enough data
9.3
21
Not enough data
9.3
21
Not enough data
Order Tracking
9.5
22
Not enough data
9.5
22
Not enough data
9.0
22
Not enough data
Inventory Management
8.7
22
Not enough data
9.5
22
Not enough data
9.3
22
Not enough data
Customer Management
9.2
23
Not enough data
9.3
23
Not enough data
8.9
23
Not enough data
Subscription Management
9.0
22
Not enough data
9.4
21
Not enough data
8.8
20
Not enough data
8.9
18
Not enough data
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Sterling Order Management and Oracle Order Management Cloud are categorized as Order Management
Unique Categories
IBM Sterling Order Management has no unique categories
Oracle Order Management Cloud has no unique categories
Reviews
Reviewers' Company Size
IBM Sterling Order Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Order Management Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
34.8%
Information Technology and Services
16.7%
Computer Software
9.1%
Financial Services
7.6%
Apparel & Fashion
4.5%
Other
27.3%
Consumer Goods
15.4%
Aviation & Aerospace
15.4%
Sports
7.7%
Real Estate
7.7%
Market Research
7.7%
Other
46.2%
Most Helpful Reviews
IBM Sterling Order Management
Most Helpful Favorable Review
Verified User in Retail
Adaptive framework, scalable on cutting edge technology.
Most Helpful Critical Review
Verified User in Pharmaceuticals
Documentation limited presence in global operations warehouse management
Oracle Order Management Cloud
Most Helpful Favorable Review
Verified User in Consumer Goods
I like the way EDI transactions integrates with Oracle Order Management.
Most Helpful Critical Review
Verified User in Management Consulting
Very slow, not always user friendly, hard to find admins
Verified User in Retail
Adaptive framework, scalable on cutting edge technology.
Verified User in Consumer Goods
I like the way EDI transactions integrates with Oracle Order Management.
Verified User in Pharmaceuticals
Documentation limited presence in global operations warehouse management
Verified User in Management Consulting
Very slow, not always user friendly, hard to find admins
Alternatives
Discussions
Will IBM Order Management help me monitor orders to ensure that they fulfilled on time?
2 comments
Official Response from IBM Sterling Order Management
Yes, IBM Order Management proactively monitor orders to allow you to correct problem orders before they impact the customer and help ensure a positive...Read more
IBM Order Management is a software solution that helps businesses manage and optimize their order fulfillment processes. It provides tools for order processing, inventory management, and customer service, enabling companies to efficiently handle orders from multiple sales channels and improve customer satisfaction.
1 comment
Official Response from IBM Sterling Order Management
Order Management helps your company deliver a superior customer experience by enabling your company to execute and coordinate order fulfillment processes...Read more
Will IBM Order Management provide me with a foundation to provide Omni-channel offerings to my customers?
1 comment
Official Response from IBM Sterling Order Management
Yes, IBM Order Management provides complete real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and...Read more
Oracle Order Management Cloud has no discussions with answers
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