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- Digital Process Automation (DPA) Software
- IBM Process Automation Manager Open Edition
- Pega Platform
- IBM Process Automation Manager Open Edition-vs-Pega Platform
Compare IBM Process Automation Manager Open Edition and Pega Platform 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IBM Process Automation Manager Open Edition
Star Rating
(19)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IBM Process Automation Manager Open EditionPega Platform
Star Rating
(273)4.2 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pega Platform excels in Lifecycle Management with a score of 9.1, indicating a robust capability to manage the entire lifecycle of applications effectively. In contrast, IBM Process Automation Manager Open Edition scores lower at 7.0, suggesting it may not provide the same level of comprehensive lifecycle support.
- Reviewers mention that Pega Platform's Document Approval feature is highly rated at 9.4, making it a preferred choice for organizations that prioritize efficient document workflows. Conversely, IBM's offering scores only 7.5 in this area, which may lead to delays in document processing.
- G2 users highlight Pega's superior Collaboration tools, scoring 9.1, which facilitate teamwork and communication across departments. IBM Process Automation Manager Open Edition, however, has a lower collaboration score of 7.1, indicating potential challenges in team interactions.
- Users on G2 report that Pega Platform's Customization capabilities are impressive, with a score of 8.3, allowing for tailored solutions to meet specific business needs. In contrast, IBM's customization features are rated lower at 7.0, which may limit flexibility for users.
- Reviewers mention that Pega Platform's API Connection capabilities are robust, scoring 8.8, which enhances integration with other systems. IBM Process Automation Manager Open Edition, while still functional, scores 8.1, indicating it may not be as seamless in connecting with third-party applications.
- Users say that Pega Platform's Real-Time Process Monitoring feature, with a score of 7.5, provides valuable insights into ongoing processes, although it could improve. IBM's offering, however, scores lower at 7.0, suggesting it may lack the same level of real-time visibility.
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Pricing
Entry-Level Pricing
IBM Process Automation Manager Open Edition
No pricing availablePega Platform
No pricing availableFree Trial
IBM Process Automation Manager Open Edition
No trial information availablePega Platform
Free Trial is available
Ratings
Meets Requirements
8.6
12
8.4
157
Ease of Use
8.3
12
8.3
158
Ease of Setup
8.5
8
7.9
102
Ease of Admin
8.5
8
8.1
99
Quality of Support
7.8
12
8.2
149
Has the product been a good partner in doing business?
8.5
8
8.3
93
Product Direction (% positive)
10.0
12
8.1
156
Features by Category
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Automation Building
Not enough data
8.5
16
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
8.2
10
|
Verified
Bot Management & Execution
Not enough data
9.0
14
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.2
10
|
Verified
Intelligent Automation
Not enough data
9.2
6
Not enough data
8.5
8
|
Verified
Not enough data
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Forms
Not enough data
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Automation
Not enough data
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
6
Not enough data
8.5
77
Not enough data
8.3
5
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
7
Customization
Not enough data
8.4
76
Not enough data
8.6
82
Not enough data
8.4
73
Not enough data
8.3
68
Not enough data
9.3
5
Collaboration
Not enough data
8.5
69
Not enough data
8.3
69
Not enough data
8.5
77
Not enough data
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
7
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
8.3
47
|
Verified
Not enough data
8.0
47
|
Verified
Not enough data
8.9
45
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
9.1
45
|
Verified
Data Control
Not enough data
8.5
42
|
Verified
Not enough data
8.1
45
|
Verified
Not enough data
8.9
43
|
Verified
Publishing
Not enough data
8.8
48
|
Verified
Not enough data
8.3
46
|
Verified
Not enough data
8.5
47
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Process Automation Manager Open Edition and Pega Platform are categorized as Digital Process Automation (DPA)
Unique Categories
IBM Process Automation Manager Open Edition has no unique categories
Pega Platform is categorized as Application Development Platforms, Workflow Management, Warranty Management, Workplace Innovation Platforms, Process Mining, Customer Journey Analytics, Robotic Process Automation (RPA), Bot Platforms, Low-Code Development Platforms, Business Process Management, Field Service Management, Business Automation Platforms (BAPs), and Process Orchestration
Reviews
Reviewers' Company Size
IBM Process Automation Manager Open Edition
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Computer Software
18.8%
Telecommunications
6.3%
Information Services
6.3%
Health, Wellness and Fitness
6.3%
Other
31.3%
Information Technology and Services
21.4%
Financial Services
12.5%
Banking
11.5%
Computer Software
10.9%
Insurance
8.3%
Other
35.4%
Most Helpful Reviews
IBM Process Automation Manager Open Edition
Most Helpful Favorable Review
Verified User in Facilities Services
We can manage processes according to our desire and would b highly recommend to others to use REDHAT because the current world is progressing in Linux. so we should try this.
Most Helpful Critical Review
Pega Platform
Most Helpful Favorable Review
Verified User in Banking
Can reuse out of box functionality, Business process build is easy
Most Helpful Critical Review
den p.
Verified User in Insurance
That the education to be able to implement a solution is really time-intensive.
Verified User in Facilities Services
We can manage processes according to our desire and would b highly recommend to others to use REDHAT because the current world is progressing in Linux. so we should try this.
Verified User in Banking
Can reuse out of box functionality, Business process build is easy
den p.
Verified User in Insurance
That the education to be able to implement a solution is really time-intensive.
Alternatives
Discussions
IBM Process Automation Manager Open Edition has no discussions with answers
What is PEGA platform?
1 comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
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