When assessing the two solutions, reviewers found Microsoft SharePoint easier to use, set up, and administer. Reviewers also preferred doing business with Microsoft SharePoint overall.
IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....
Depending on the format of the file, IBM FileNet changes the content of the file you are trying to retreived. This creates more work and hussle.
You can do pretty good stuff with a simple understanding of the product and without having to develop anything.
The tool itself seems like it would be great, but by and large, the implementations of it tend to be awful. The success of this within an organization really depends on having a dedicated team of developers and change management practitioners who can...
IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....
You can do pretty good stuff with a simple understanding of the product and without having to develop anything.
Depending on the format of the file, IBM FileNet changes the content of the file you are trying to retreived. This creates more work and hussle.
The tool itself seems like it would be great, but by and large, the implementations of it tend to be awful. The success of this within an organization really depends on having a dedicated team of developers and change management practitioners who can...