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- IBM Cloud Pak for Business Automation
- IBM Operational Decision Manager (ODM)
- IBM Cloud Pak for Business Automation-vs-IBM Operational Decision Manager (ODM)
Compare IBM Cloud Pak for Business Automation and IBM Operational Decision Manager (ODM) 
At a Glance
Market Segments
Enterprise (42.1% of reviews)
Enterprise (50.9% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
IBM Cloud Pak for Business Automation
Star Rating
(39)4.3 out of 5
Market Segments
Enterprise (42.1% of reviews)
Entry-Level Pricing
Free Trial
Learn more about IBM Cloud Pak for Business AutomationIBM Operational Decision Manager (ODM)
Star Rating
(64)4.2 out of 5
Market Segments
Enterprise (50.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IBM Operational Decision Manager (ODM)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Operational Decision Manager (ODM) excels in its "Data Integration" capabilities, scoring an impressive 9.7, which allows for seamless data handling across various sources. In contrast, IBM Cloud Pak for Business Automation, while still strong, has a slightly lower score of 8.9 in this area.
- Reviewers mention that the "Ease of Setup" for IBM Cloud Pak for Business Automation is rated at 8.2, which is notably higher than IBM ODM's score of 7.2. This suggests that users find Cloud Pak easier to implement, making it a more attractive option for teams looking to get started quickly.
- G2 users highlight the "Quality of Support" for both products, with IBM ODM receiving a score of 9.1 and IBM Cloud Pak at 9.0. However, users say that ODM's support is particularly responsive, which can be crucial for enterprises needing immediate assistance.
- Users on G2 report that IBM Cloud Pak for Business Automation shines in "Collaboration" features, scoring 9.4, which facilitates teamwork and project management. In comparison, IBM ODM also scores 9.4 in this area, but users feel that Cloud Pak offers more intuitive tools for collaborative efforts.
- Reviewers mention that IBM ODM's "Business Logic Authoring" capabilities are rated at 9.4, indicating a strong focus on creating and managing complex business rules. Users say that this feature is particularly beneficial for enterprises with intricate decision-making processes, while Cloud Pak's score of 8.7 suggests it may not be as robust in this specific area.
- Users report that both products have strong "Product Direction" ratings, with IBM Cloud Pak for Business Automation achieving a perfect score of 10.0, indicating a clear and promising roadmap. In contrast, IBM ODM's score of 9.2 suggests it is also well-regarded, but users feel more confident in the future developments of Cloud Pak.
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Pricing
Entry-Level Pricing
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation Trial
Free Trial
Test drive IBM Cloud Pak for Business Automation at no cost for 30 days.
- Explore on your own or take a guided tour of a pre-built use case, such as how to automate the processing of a customer refund request or HR onboarding.
IBM Operational Decision Manager (ODM)
No pricing availableFree Trial
IBM Cloud Pak for Business Automation
Free Trial is available
IBM Operational Decision Manager (ODM)
No trial information availableRatings
Meets Requirements
9.2
24
9.1
41
Ease of Use
8.2
24
8.4
41
Ease of Setup
8.2
17
7.2
12
Ease of Admin
8.7
17
7.7
11
Quality of Support
9.0
23
9.1
39
Has the product been a good partner in doing business?
8.5
17
8.9
11
Product Direction (% positive)
10.0
24
9.2
42
Features by Category
Setup
7.9
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
8.8
7
Not enough data
Management
8.8
7
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.7
26
Not enough data
8.9
25
Business Logic
Not enough data
9.4
25
Not enough data
9.1
25
Not enough data
8.7
24
Management
Not enough data
9.4
24
Not enough data
9.4
25
Analytics
Not enough data
8.8
24
Not enough data
8.7
24
Deployment
Not enough data
9.0
24
Not enough data
9.0
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Decision Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Cloud Pak for Business Automation and IBM Operational Decision Manager (ODM) are categorized as Decision Management Platforms
Unique Categories
IBM Cloud Pak for Business Automation is categorized as Workflow Management, Enterprise Content Management (ECM), and Business Automation Platforms (BAPs)
IBM Operational Decision Manager (ODM) has no unique categories
Reviews
Reviewers' Company Size
IBM Cloud Pak for Business Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Operational Decision Manager (ODM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.7%
Computer Software
13.2%
Marketing and Advertising
10.5%
Telecommunications
7.9%
Financial Services
7.9%
Other
36.8%
Information Technology and Services
22.8%
Telecommunications
10.5%
Insurance
10.5%
Computer Software
8.8%
Financial Services
7.0%
Other
40.4%
Most Helpful Reviews
IBM Cloud Pak for Business Automation
Most Helpful Favorable Review
Abeer M.
Verified User in Marketing and Advertising
On top of our favorite tools from IBM Cloud Pak is the comprehensive intelligent AI-Capabilities to achieve the operational excellence via decision management to make better decisions faster based on the advanced predictive analytics combined with AI to...
Most Helpful Critical Review
Syeda S.
Verified User in Insurance
Not user-friendly; need the expertise to understand all terms.
IBM Operational Decision Manager (ODM)
Most Helpful Favorable Review
Steven M.
Verified User in Banking
Greeat support. Easy to maintain after support classes.
Most Helpful Critical Review
Verified User in Insurance
SCM feels half-baked. Cannot co-locate XOM with rules. Integration with Rule Designer forces choice between on-prem rules and cloud rules (when environments are often hybrid, this creates some big headaches)
Abeer M.
Verified User in Marketing and Advertising
On top of our favorite tools from IBM Cloud Pak is the comprehensive intelligent AI-Capabilities to achieve the operational excellence via decision management to make better decisions faster based on the advanced predictive analytics combined with AI to...
Steven M.
Verified User in Banking
Greeat support. Easy to maintain after support classes.
Syeda S.
Verified User in Insurance
Not user-friendly; need the expertise to understand all terms.
Verified User in Insurance
SCM feels half-baked. Cannot co-locate XOM with rules. Integration with Rule Designer forces choice between on-prem rules and cloud rules (when environments are often hybrid, this creates some big headaches)
Discussions
What is IBM Cloud Pak for Business Automation used for?
1 comment
NA
It is more like an RPA(Robotics Process Automation) tool, using this we will be able to automate the complex business process with a set of modular features...Read more
IBM Cloud Pak for Business Automation has no more discussions with answers
How do we automate the deployments of rules services using Jenkins or vsts?
2 comments
RA
The integration of services is achieved through the use of a rule manager script.Read more
IBM Operational Decision Manager (ODM) has no more discussions with answers
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