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Compare HCL Commerce and Oracle Commerce 
At a Glance
Market Segments
Enterprise (45.3% of reviews)
Enterprise (47.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCL Commerce
Star Rating
(181)4.0 out of 5
Market Segments
Enterprise (45.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HCL CommerceOracle Commerce
Star Rating
(178)4.0 out of 5
Market Segments
Enterprise (47.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle CommerceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Commerce excels in Extensibility with a score of 9.3, allowing for greater customization and integration with third-party tools, while HCL Commerce, with a score of 8.1, offers decent extensibility but lacks some advanced features that users desire.
- Reviewers mention that Oracle Commerce's Decoupling feature scores 8.9, providing a more flexible architecture for headless commerce, whereas HCL Commerce, scoring 8.4, offers solid decoupling but may not be as robust for complex implementations.
- G2 users highlight that Oracle Commerce's Quality of Support is rated at 8.1, with many users praising the responsiveness and helpfulness of the support team, while HCL Commerce's support, rated at 7.8, has received mixed reviews regarding response times and issue resolution.
- Users on G2 report that Oracle Commerce's Product Recommendations / Personalization feature, scoring 8.2, is more effective in delivering tailored experiences, while HCL Commerce, with a score of 7.9, provides basic personalization but lacks advanced algorithms that some users expect.
- Reviewers mention that Oracle Commerce's Checkout Process is rated at 7.9, with users appreciating its streamlined experience, while HCL Commerce, scoring 8.2, is noted for its flexibility in payment options, making it a strong contender in this area.
- Users say that Oracle Commerce's Product Search and Filtering capabilities, rated at 8.0, are generally effective, but HCL Commerce, with a score of 7.9, has been noted for its limitations in advanced filtering options, which can impact user experience.
Pricing
Entry-Level Pricing
HCL Commerce
No pricing availableOracle Commerce
No pricing availableFree Trial
HCL Commerce
No trial information availableOracle Commerce
No trial information availableRatings
Meets Requirements
8.3
124
8.5
134
Ease of Use
7.8
125
8.0
135
Ease of Setup
7.0
54
7.7
55
Ease of Admin
7.4
52
8.1
48
Quality of Support
7.8
121
8.1
123
Has the product been a good partner in doing business?
7.8
53
8.4
49
Product Direction (% positive)
8.1
119
7.4
130
Features by Category
Headless Commerce
8.4
30
8.8
23
8.3
31
8.7
21
8.2
31
8.4
23
8.3
31
9.0
24
8.1
32
9.2
24
Generative AI
8.2
30
8.7
5
8.3
30
9.3
5
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.7
84
8.3
82
7.7
84
8.0
92
7.9
85
8.2
93
8.0
86
7.9
90
7.4
80
7.9
84
7.8
78
8.2
77
8.2
78
8.1
83
Product Catalog
8.1
81
8.2
93
8.0
85
8.4
90
7.9
78
8.0
92
7.6
73
8.1
77
Order Process
8.2
88
7.9
91
8.2
85
8.4
83
8.1
84
8.3
87
8.3
83
8.2
90
8.0
84
8.4
89
8.0
80
8.4
80
8.4
76
8.5
80
8.4
71
8.3
76
Multi-Channel Support
8.5
79
7.8
90
8.1
73
7.8
82
8.3
71
7.9
78
8.2
72
8.2
90
8.3
76
8.0
75
8.1
71
7.8
68
8.2
71
8.3
75
Platform
8.0
79
8.1
82
7.9
81
8.0
90
8.0
77
8.0
77
8.1
80
7.9
95
7.9
80
8.2
77
8.3
81
8.4
88
8.2
76
8.1
81
8.4
83
8.3
87
8.1
77
8.2
81
8.0
78
8.2
73
8.2
82
8.0
86
8.3
86
8.2
98
Categories
Categories
Shared Categories
HCL Commerce and Oracle Commerce are categorized as E-Commerce Platforms
Unique Categories
HCL Commerce has no unique categories
Oracle Commerce has no unique categories
Reviews
Reviewers' Company Size
HCL Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.8%
Information Technology and Services
10.4%
Apparel & Fashion
8.3%
Computer Software
6.9%
Management Consulting
3.5%
Other
50.0%
Retail
28.1%
Computer Software
7.5%
Accounting
5.6%
Information Technology and Services
5.0%
Apparel & Fashion
4.4%
Other
49.4%
Most Helpful Reviews
HCL Commerce
Most Helpful Favorable Review
Verified User
The SVC architecture, which makes it simple to learn concepts for new employees and it is reliable
Most Helpful Critical Review
Brian B.
Verified User in Apparel & Fashion
1.) The lack of intuitive behaviors that seem logical to multiple users, which aren't available. For e.g. In some sections there is "Drag & Drop" functionality, but in other sections where that functionality would make sense, that feature is...
Oracle Commerce
Most Helpful Favorable Review
Elaine S.
Verified User in Education Management
Biz users have the tools needed to tweak or change existing site experience relatively easily. You do not need to get on the radar of your programming staff to implement changes for you. You can improve the site user experience quickly, easily, and...
Most Helpful Critical Review
Verified User in Food & Beverages
Not user friendly for all users and being able to manipulate
Verified User
The SVC architecture, which makes it simple to learn concepts for new employees and it is reliable
Elaine S.
Verified User in Education Management
Biz users have the tools needed to tweak or change existing site experience relatively easily. You do not need to get on the radar of your programming staff to implement changes for you. You can improve the site user experience quickly, easily, and...
Brian B.
Verified User in Apparel & Fashion
1.) The lack of intuitive behaviors that seem logical to multiple users, which aren't available. For e.g. In some sections there is "Drag & Drop" functionality, but in other sections where that functionality would make sense, that feature is...
Verified User in Food & Beverages
Not user friendly for all users and being able to manipulate
Alternatives
Discussions
How can it be useful for more people?
1 comment
MJ
I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow...Read more
HCL Commerce's Service and productivity.
1 comment
NN
The endeavour level Online business stage HCL Trade gives various administrations and highlights to help organizations in making and dealing with their...Read more
HCL Commerce has no more discussions with answers
Oracle Commerce has no discussions with answers
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