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Compare GoTo Connect and net2phone 
At a Glance
Market Segments
Small-Business (71.1% of reviews)
Small-Business (79.3% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$23.99 1 user Per Month
GoTo Connect
Star Rating
(1,339)4.4 out of 5
Market Segments
Small-Business (71.1% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansnet2phone
Star Rating
(189)4.4 out of 5
Market Segments
Small-Business (79.3% of reviews)
Entry-Level Pricing
$23.99 1 user Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Connect excels in its "Live Chat" feature, scoring 9.3, which reviewers mention enhances real-time communication significantly compared to net2phone's score of 8.8.
- Reviewers mention that GoTo Connect's "Desk-to-Desk Calls" feature is highly rated at 9.2, providing seamless internal communication, while net2phone follows closely with a score of 9.0, indicating both products are strong but GoTo Connect has a slight edge.
- G2 users highlight GoTo Connect's "Voicemail to Email" feature, scoring 8.9, as a valuable tool for managing messages efficiently, whereas net2phone's score of 8.3 suggests it may not be as robust in this area.
- Users on G2 report that GoTo Connect's "Automated Attendants" feature, rated at 9.0, offers superior customization options, while net2phone's score of 8.9 indicates it is effective but may lack some advanced functionalities.
- Reviewers mention that GoTo Connect's "Video Conferencing" feature is rated 9.0, providing a reliable platform for virtual meetings, while net2phone's score of 9.2 suggests it may offer slightly better performance in this area, making it a strong contender for video needs.
- Users say that GoTo Connect's "Conference Calls" feature, rated at 8.7, is user-friendly and efficient, while net2phone's score of 8.3 indicates it is functional but may not provide the same level of ease and reliability.
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Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
net2phone
Essentials
$23.99
1 user Per Month
Ideal for small businesses or startups looking for essential communication tools.
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited)
- Internal messaging and chat
Free Trial
GoTo Connect
No trial information availablenet2phone
Free Trial is available
Ratings
Meets Requirements
9.0
1,088
8.7
106
Ease of Use
9.0
1,098
8.7
107
Ease of Setup
8.6
758
8.4
87
Ease of Admin
8.9
747
8.4
84
Quality of Support
8.8
1,062
8.6
107
Has the product been a good partner in doing business?
9.1
740
8.7
87
Product Direction (% positive)
8.4
1,052
7.9
96
Features by Category
Dialing Options
9.1
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
Agent Tools
7.2
9
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
Automation
6.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
7.4
7
Not enough data
7.1
8
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.9
41
Not enough data
7.3
41
Not enough data
8.3
43
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.0
47
Not enough data
8.9
44
Not enough data
8.2
44
Not enough data
8.6
45
Not enough data
8.5
43
Not enough data
8.6
44
Not enough data
Channels
7.5
23
Not enough data
7.0
23
Not enough data
6.1
22
Not enough data
Design
7.7
23
Not enough data
6.1
19
Not enough data
6.6
20
Not enough data
7.3
22
Not enough data
7.1
22
Not enough data
Generative AI
4.3
14
Not enough data
5.0
14
Not enough data
Channels
8.7
14
Not enough data
6.1
11
Not enough data
7.1
13
Not enough data
7.5
12
Not enough data
7.0
11
Not enough data
Generative AI
7.2
9
Not enough data
Functions
8.5
16
Not enough data
8.5
14
Not enough data
8.6
14
Not enough data
6.8
12
Not enough data
6.9
12
Not enough data
7.8
12
Not enough data
6.8
12
Not enough data
6.9
12
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
6.8
10
Not enough data
8.6
17
Not enough data
7.8
16
Not enough data
8.3
12
Not enough data
7.5
12
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
9.0
8
Not enough data
8.7
5
Not enough data
7.2
6
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.4
20
Not enough data
8.7
21
Not enough data
8.0
22
Not enough data
6.1
21
Not enough data
9.4
20
Not enough data
7.5
21
Not enough data
Basic Communication
9.1
867
|
Verified
8.9
84
7.9
363
|
Verified
7.5
35
7.8
415
|
Verified
7.7
37
7.9
354
|
Verified
7.7
30
8.6
618
|
Verified
8.4
59
9.2
702
|
Verified
9.0
70
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.2
449
|
Verified
7.5
27
8.2
472
8.1
40
8.4
477
|
Verified
8.0
35
Advanced Features
8.6
699
|
Verified
8.2
61
9.0
657
|
Verified
8.9
65
9.1
747
|
Verified
9.2
71
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
8.3
6
9.1
100
|
Verified
8.5
10
Feature Not Available
6.5
9
Features
Feature Not Available
8.5
11
Feature Not Available
6.9
8
8.3
81
|
Verified
7.2
6
9.1
108
|
Verified
9.3
7
9.0
95
|
Verified
7.9
7
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and net2phone are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
GoTo Connect is categorized as Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
net2phone is categorized as Video Conferencing
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
net2phone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.7%
Insurance
5.3%
Financial Services
5.3%
Hospital & Health Care
5.2%
Computer Software
4.4%
Other
71.0%
Information Technology and Services
6.0%
Construction
6.0%
Telecommunications
5.4%
Hospital & Health Care
4.9%
Retail
4.3%
Other
73.4%
Most Helpful Reviews
GoTo Connect
Most Helpful Favorable Review
Ayyana B.
Verified User in Health, Wellness and Fitness
Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...
Most Helpful Critical Review
Verified User in Information Technology and Services
I feel that I was misled by the sales person. I called to add a second phone and was given a very good price for the phone but was not informed that adding a second phone would double my monthly charges. I have one phone number and 1 user. Had I been...
net2phone
Most Helpful Favorable Review
Verified User in Computer & Network Security
When the service works the call clarity is on par with other SIP trunk providers.
Most Helpful Critical Review
Verified User in Financial Services
A lot of technical issues, lack of technical support team knowledge, unable to fix the technical problems, Even if you scelate technical issue and bring the problems to management level attention they do not care, nobody cares about technical issues
Ayyana B.
Verified User in Health, Wellness and Fitness
Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...
Verified User in Computer & Network Security
When the service works the call clarity is on par with other SIP trunk providers.
Verified User in Information Technology and Services
I feel that I was misled by the sales person. I called to add a second phone and was given a very good price for the phone but was not informed that adding a second phone would double my monthly charges. I have one phone number and 1 user. Had I been...
Verified User in Financial Services
A lot of technical issues, lack of technical support team knowledge, unable to fix the technical problems, Even if you scelate technical issue and bring the problems to management level attention they do not care, nobody cares about technical issues
Discussions
Can I Port My Existing Number?
2 comments
ME
Yes. You can port your number.Read more
The Call prompter
2 comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
Is net2phone reliable?
4 comments
BA
No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review...Read more
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