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Compare Google Cloud Dialogflow and Oracle Digital Assistant Cloud

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At a Glance
Google Cloud Dialogflow
Google Cloud Dialogflow
Star Rating
(135)4.4 out of 5
Market Segments
Small-Business (45.0% of reviews)
Information
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plans
Oracle Digital Assistant Cloud
Oracle Digital Assistant Cloud
Star Rating
(10)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Oracle Digital Assistant Cloud
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Google Cloud Dialogflow excels in its Natural Language understanding with a score of 9.2, making it a preferred choice for businesses looking for robust conversational capabilities. In contrast, Oracle Digital Assistant Cloud, while strong, has a slightly lower score in this area, indicating it may not handle complex queries as effectively.
  • Reviewers mention that Oracle Digital Assistant Cloud shines in Customizability, allowing for tailored solutions that fit specific business needs. This flexibility is highlighted by its high score in Integrations at 9.2, which users say facilitates seamless connections with existing systems.
  • G2 users highlight that Google Cloud Dialogflow's AI Text Generation feature, rated at 8.5, provides a solid foundation for creating engaging content, but some users feel it lacks the depth found in Oracle's offerings, which are noted for their Content Accuracy score of 9.3.
  • Users on G2 report that Oracle Digital Assistant Cloud has a superior Quality of Support with a score of 8.6, which is crucial for businesses that require ongoing assistance. In comparison, Google Cloud Dialogflow's support is rated at 8.4, indicating room for improvement in customer service responsiveness.
  • Reviewers mention that Google Cloud Dialogflow's Ease of Setup is rated at 8.3, which some users find straightforward, but Oracle Digital Assistant Cloud outperforms it with a score of 9.2, making it a more user-friendly option for quick deployment.
  • Users say that both platforms offer strong Data Security features, but Oracle Digital Assistant Cloud is often praised for its comprehensive approach to Data Reliability, which is a critical factor for enterprises handling sensitive information.
Featured Products
Pricing
Entry-Level Pricing
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Browse all 4 pricing plans
Oracle Digital Assistant Cloud
No pricing available
Free Trial
Google Cloud Dialogflow
Free Trial is available
Oracle Digital Assistant Cloud
No trial information available
Ratings
Meets Requirements
8.6
105
9.3
7
Ease of Use
8.6
108
9.0
7
Ease of Setup
8.5
58
9.2
6
Ease of Admin
8.6
49
Not enough data
Quality of Support
8.4
93
8.6
7
Has the product been a good partner in doing business?
8.6
43
Not enough data
Product Direction (% positive)
8.8
106
10.0
7
Features by Category
Enterprise Search SoftwareHide 18 FeaturesShow 18 Features
8.8
18
Not enough data
Compatibility
8.9
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.7
17
Not enough data
9.0
17
Not enough data
8.5
17
Not enough data
8.9
15
Not enough data
9.2
18
Not enough data
Functionality
8.4
18
Not enough data
8.8
16
Not enough data
9.2
16
Not enough data
9.6
13
Not enough data
Data
8.8
11
Not enough data
9.7
10
Not enough data
Interaction
8.7
10
Not enough data
9.1
11
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
8.3
10
Not enough data
Learning
9.1
9
Not enough data
9.0
12
Not enough data
Content Generation
9.0
10
Not enough data
9.2
12
Not enough data
System
9.1
9
Not enough data
8.7
9
Not enough data
8.9
11
Not enough data
9.2
12
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
30
Not enough data
Generative AI
8.5
27
Not enough data
8.4
29
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Google Cloud Dialogflow
Google Cloud Dialogflow
Oracle Digital Assistant Cloud
Oracle Digital Assistant Cloud
Google Cloud Dialogflow and Oracle Digital Assistant Cloud are categorized as Bot Platforms
Unique Categories
Google Cloud Dialogflow
Google Cloud Dialogflow is categorized as AI Chatbots and Enterprise Search Software
Oracle Digital Assistant Cloud
Oracle Digital Assistant Cloud has no unique categories
Reviews
Reviewers' Company Size
Google Cloud Dialogflow
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
45.0%
Mid-Market(51-1000 emp.)
19.8%
Enterprise(> 1000 emp.)
35.1%
Oracle Digital Assistant Cloud
Oracle Digital Assistant Cloud
Small-Business(50 or fewer emp.)
37.5%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
12.5%
Reviewers' Industry
Google Cloud Dialogflow
Google Cloud Dialogflow
Information Technology and Services
22.9%
Computer Software
20.6%
Consulting
5.3%
Telecommunications
4.6%
Hospital & Health Care
3.8%
Other
42.7%
Oracle Digital Assistant Cloud
Oracle Digital Assistant Cloud
Computer Software
25.0%
Wholesale
12.5%
Retail
12.5%
Renewables & Environment
12.5%
Marketing and Advertising
12.5%
Other
25.0%
Most Helpful Reviews
Google Cloud Dialogflow
Google Cloud Dialogflow
Most Helpful Favorable Review
AYUSH V.
AV
AYUSH V.
Verified User in Telecommunications

1. Best part is integrations and google Home integration. This gives freedom to build seamlessly for any platform. 2. Inbuilt intents and small talk . This is something very handy. I can build anything using these with minimal efforts. Also , Editing pre...

Most Helpful Critical Review
PJ
Pradeep J.
Verified User in Consumer Services

Limited Customization in Pre-built Agents.While pre-built agents can be helpful for quick development, some users have mentioned limitations in customization. Advanced users may find certain constraints in tailoring the pre-built agents to highly specific...

Oracle Digital Assistant Cloud
Oracle Digital Assistant Cloud
Most Helpful Favorable Review
Nitesh s.
NS
Nitesh s.
Verified User in Marketing and Advertising

Its NLP capabilities are impressive, handling complex queries and providing accurate responses. The interface is user-friendly, which makes building and deploying new skills straightforward.

Most Helpful Critical Review
Alternatives
Google Cloud Dialogflow
Google Cloud Dialogflow Alternatives
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Oracle Digital Assistant Cloud
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Discussions
Google Cloud Dialogflow
Google Cloud Dialogflow Discussions
What is Google Cloud Dialogflow used for?
2 comments
Mahendra S.
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Google Dialogflow free?
1 comment
Yugul S.
YS
yes some whatRead more
Is Dialogflow safe?
1 comment
AVANI S.
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
Oracle Digital Assistant Cloud
Oracle Digital Assistant Cloud Discussions
Monty the Mongoose crying
Oracle Digital Assistant Cloud has no discussions with answers