The overall functionality is great. It is easy to use and train new staff on as well. It is cloud based. And the best part is that new pet owners can enroll themselves in our system from home, and schedule their own boarding and daycare reservations from home!
DO NOT PAY FOR THIS SOFTWARE! We purchased the program in mid-November, understanding that we would begin using it before the Christmas rush. Gingr did not respond to our calls and rarely to emails. They set an appointment for a phone meeting via text...
The sms automations and customer service.
Cons- -Editing staff roles, permissions, and qualified services is cumbersome and time consuming. You cannot assign qualified services to staff based on role, only on a service by service bases. E.g. if a Bather can only take bathing services then you...
The overall functionality is great. It is easy to use and train new staff on as well. It is cloud based. And the best part is that new pet owners can enroll themselves in our system from home, and schedule their own boarding and daycare reservations from home!
The sms automations and customer service.
DO NOT PAY FOR THIS SOFTWARE! We purchased the program in mid-November, understanding that we would begin using it before the Christmas rush. Gingr did not respond to our calls and rarely to emails. They set an appointment for a phone meeting via text...
Cons- -Editing staff roles, permissions, and qualified services is cumbersome and time consuming. You cannot assign qualified services to staff based on role, only on a service by service bases. E.g. if a Bather can only take bathing services then you...