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Compare Freshteam by Freshworks and Zoho Recruit 
At a Glance
Market Segments
Mid-Market (48.7% of reviews)
Small-Business (81.1% of reviews)
Entry-Level Pricing
$0.00
$30/Recuiter/Month
Freshteam by Freshworks
Star Rating
(290)4.4 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansZoho Recruit
Star Rating
(1,790)4.4 out of 5
Market Segments
Small-Business (81.1% of reviews)
Entry-Level Pricing
$30/Recuiter/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Recruit excels in its Applicant Tracking functionality, scoring 8.8, while Freshteam by Freshworks shines even brighter with a score of 9.4, indicating a more robust tracking system that users find easier to navigate.
- Reviewers mention that Freshteam's Interview Scheduling feature is particularly user-friendly, achieving a score of 8.8 compared to Zoho Recruit's 8.3, making it a preferred choice for teams that prioritize seamless scheduling.
- G2 users highlight that Zoho Recruit's Reporting capabilities are strong, with a score of 9.0, but Freshteam's reporting features are even more comprehensive, scoring 9.5, which users appreciate for providing deeper insights into their hiring processes.
- Users on G2 note that Freshteam's Onboarding process is superior, scoring 9.4, while Zoho Recruit's onboarding features lag behind at 8.2, suggesting that Freshteam offers a more streamlined experience for new hires.
- Reviewers say that Zoho Recruit's Candidate Management features, particularly in Automated Resume Parsing, score 8.4, but Freshteam's similar feature scores slightly higher at 8.5, indicating a more efficient parsing process that users find beneficial.
- Users report that Freshteam by Freshworks has a more favorable Quality of Support rating at 8.4 compared to Zoho Recruit's 8.0, suggesting that users feel more supported and satisfied with the assistance they receive from Freshteam.
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Pricing
Entry-Level Pricing
Freshteam by Freshworks
Free forever
$0.00
Basic HR for small organizations (up to 50 emp)
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site
Zoho Recruit
STANDARD EDITION
$30
/Recuiter/Month
Free Edition Features +
- Product Customization
- Field Level Security
- Custom Links
Free Trial
Freshteam by Freshworks
Free Trial is available
Zoho Recruit
Free Trial is available
Ratings
Meets Requirements
8.5
196
8.7
1,406
Ease of Use
8.9
196
8.5
1,423
Ease of Setup
8.3
103
8.2
1,141
Ease of Admin
8.6
102
8.4
1,102
Quality of Support
8.5
182
8.1
1,245
Has the product been a good partner in doing business?
8.7
100
8.5
1,043
Product Direction (% positive)
8.5
161
9.0
1,327
Features by Category
Logistics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15
Not enough data
8.9
14
Not enough data
9.2
38
Not enough data
Editing & Design
Feature Not Available
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
8.8
17
Not enough data
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
9.3
21
Not enough data
Feature Not Available
Not enough data
8.7
21
Not enough data
Platform Functionality
8.2
21
Not enough data
8.6
21
Not enough data
Platform Data
8.9
18
Not enough data
8.9
22
Not enough data
8.6
19
Not enough data
Feature Not Available
Not enough data
Basics
9.0
21
Not enough data
8.9
19
Not enough data
9.5
22
Not enough data
Additional Functionality
9.2
24
Not enough data
9.2
20
Not enough data
8.4
18
Not enough data
Content
9.0
19
Not enough data
9.3
16
Not enough data
Recruiting and Onboarding
8.7
23
8.3
657
|
Verified
8.8
57
8.4
618
|
Verified
9.4
40
8.8
736
|
Verified
Platform
7.8
49
8.3
669
|
Verified
7.7
35
8.1
507
|
Verified
7.9
35
8.2
503
|
Verified
8.5
60
8.5
659
|
Verified
8.6
58
8.6
674
|
Verified
7.6
47
8.2
552
|
Verified
8.1
45
8.4
605
|
Verified
8.6
53
8.5
673
|
Verified
Platform Functionality
8.7
23
8.3
657
|
Verified
Not enough data
8.4
637
|
Verified
8.8
57
8.4
618
|
Verified
9.4
40
8.8
736
|
Verified
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
49
8.3
669
|
Verified
7.7
35
8.1
507
|
Verified
7.9
35
8.2
503
|
Verified
8.5
60
8.5
659
|
Verified
8.6
58
8.6
674
|
Verified
7.6
47
8.2
552
|
Verified
8.1
45
8.4
605
|
Verified
8.6
53
8.5
673
|
Verified
Candidate Management
Not enough data
8.7
144
|
Verified
Not enough data
8.7
141
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.7
143
|
Verified
Not enough data
8.5
121
|
Verified
Communication
Not enough data
8.5
133
|
Verified
Not enough data
8.7
139
|
Verified
Not enough data
8.6
134
|
Verified
Onboarding
Not enough data
8.5
123
|
Verified
Not enough data
8.6
127
|
Verified
Analytics
Not enough data
8.7
137
|
Verified
Not enough data
8.7
133
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
7.8
56
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.8
83
8.0
513
8.4
100
8.5
588
8.2
91
8.3
543
8.0
93
8.3
594
8.2
96
8.2
547
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management
8.6
106
8.5
677
8.4
101
8.4
606
8.8
106
8.6
652
8.9
100
8.4
612
8.8
104
8.5
648
8.6
105
8.4
577
8.5
96
8.5
588
8.4
87
8.4
419
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
49
8.3
669
|
Verified
7.7
35
8.1
507
|
Verified
7.9
35
8.2
503
|
Verified
8.5
60
8.5
659
|
Verified
8.6
58
8.6
674
|
Verified
7.6
47
8.2
552
|
Verified
8.1
45
8.4
605
|
Verified
8.6
53
8.5
673
|
Verified
Platform - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.9
22
Not enough data
8.7
21
Not enough data
8.8
20
Not enough data
Feature Not Available
Not enough data
9.1
45
Not enough data
8.7
42
Not enough data
Platform Additional Functionality
9.3
51
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
50
Not enough data
Platform Data
Feature Not Available
Not enough data
9.2
24
Not enough data
Feature Not Available
Not enough data
Platform
7.8
49
8.3
669
|
Verified
7.7
35
8.1
507
|
Verified
7.9
35
8.2
503
|
Verified
8.5
60
8.5
659
|
Verified
8.6
58
8.6
674
|
Verified
7.6
47
8.2
552
|
Verified
8.1
45
8.4
605
|
Verified
8.6
53
8.5
673
|
Verified
Recruiting and Onboarding
8.8
57
8.4
618
|
Verified
9.4
50
Not enough data
Platform Basics
8.8
25
|
Verified
8.4
99
|
Verified
9.2
34
|
Verified
8.6
112
|
Verified
8.6
28
|
Verified
8.5
104
|
Verified
Platform Content
8.8
29
|
Verified
8.6
95
|
Verified
9.0
32
|
Verified
8.9
104
|
Verified
8.8
31
|
Verified
8.5
98
|
Verified
8.7
30
|
Verified
8.6
99
|
Verified
Platform Performance
8.7
29
|
Verified
8.7
110
|
Verified
8.9
29
|
Verified
8.6
103
|
Verified
9.0
23
8.6
102
|
Verified
Platform Additional Functionality
9.5
34
|
Verified
8.6
119
|
Verified
8.9
33
|
Verified
9.0
99
|
Verified
Categories
Categories
Shared Categories
Freshteam by Freshworks and Zoho Recruit are categorized as Recruitment Platforms, Recruitment Marketing, and Applicant Tracking Systems (ATS)
Unique Categories
Freshteam by Freshworks is categorized as Org Chart, Onboarding, Candidate Relationship Management, and Absence Management
Zoho Recruit is categorized as Staffing and Recruiting Automation
Reviews
Reviewers' Company Size
Freshteam by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Recruit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.8%
Computer Software
16.0%
Marketing and Advertising
6.9%
Staffing and Recruiting
4.4%
Internet
4.4%
Other
42.5%
Staffing and Recruiting
31.0%
Information Technology and Services
11.2%
Human Resources
10.0%
Computer Software
5.3%
Management Consulting
2.7%
Other
39.8%
Most Helpful Reviews
Freshteam by Freshworks
Most Helpful Favorable Review
B Sandeep K.
Verified User in Information Technology and Services
The organizer. All profiles can be accessible in single database and the best part is the UI is very simple, for end user it is very easy to understand.
Most Helpful Critical Review
Verified User in Financial Services
There is so much, features we were told would be out in 2022 have not materialised, support is awful, random holidays are being deducted for no reason. There are so many improvements i would want to see but these are already available with competitors so i...
Zoho Recruit
Most Helpful Favorable Review
Verified User in Staffing and Recruiting
I have worked with other recruiting software but really cannot think of anyone better than zoho. Offers excellent follow ups on clients and candidates with a robust team monitoring functions. This is a serious app for serious business.
Most Helpful Critical Review
Saurabh M.
Verified User in Staffing and Recruiting
The only thing which I miss is the Kanban view in the jobs hiring pipeline stages, I wish if it could be added later on. Other than that, absolutely no complaints.
B Sandeep K.
Verified User in Information Technology and Services
The organizer. All profiles can be accessible in single database and the best part is the UI is very simple, for end user it is very easy to understand.
Verified User in Staffing and Recruiting
I have worked with other recruiting software but really cannot think of anyone better than zoho. Offers excellent follow ups on clients and candidates with a robust team monitoring functions. This is a serious app for serious business.
Verified User in Financial Services
There is so much, features we were told would be out in 2022 have not materialised, support is awful, random holidays are being deducted for no reason. There are so many improvements i would want to see but these are already available with competitors so i...
Saurabh M.
Verified User in Staffing and Recruiting
The only thing which I miss is the Kanban view in the jobs hiring pipeline stages, I wish if it could be added later on. Other than that, absolutely no complaints.
Discussions
What is the best way to manage onboarding process
1 comment
MM
Good to have a flow-through Freshteams, Mail communication is much easier.Read more
Freshteam by Freshworks has no more discussions with answers
How do I integrate zoho with slack?
2 comments
PB
they have integrations for a lot of zoho services, none for Zoho Recruit at the moment.Read more
What is Zoho Recruit?
1 comment
Official Response from Zoho Recruit
Zoho Recruit is an easy-to-use Applicant Tracking System (ATS) that helps staffing agencies and recruiting departments track job openings, resumes,...Read more
What is the difference between staffing agencies version and internal recruitment version?
1 comment
Official Response from Zoho Recruit
Except for Client and Contact Management in the staffing agencies version all modules remain the same for both the versions.
Read more
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