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Compare Form.io and Jotform 
At a Glance
Market Segments
Enterprise (35.1% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
$100 per month
Free
Form.io
Star Rating
(40)4.3 out of 5
Market Segments
Enterprise (35.1% of reviews)
Entry-Level Pricing
$100 per month
Browse all 4 pricing plansJotform
Star Rating
(3,662)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward form-building experience. In contrast, Form.io, with a score of 8.1, is noted for its steeper learning curve, which may require more time for users to become proficient.
- Reviewers mention that Jotform's extensive template library, rated at 8.8, allows users to quickly create forms tailored to their needs, while Form.io's template options are more limited, which can hinder rapid deployment for users needing immediate solutions.
- G2 users highlight Jotform's superior mobile check-in feature, scoring 8.0, which is particularly beneficial for event management. Form.io lacks a comparable mobile check-in capability, which may be a drawback for users focused on event registration.
- Users on G2 appreciate Jotform's robust payment processing capabilities, rated at 8.0, which seamlessly integrates with various payment gateways. In contrast, Form.io's payment processing features are less comprehensive, leading to potential challenges for users needing extensive e-commerce functionalities.
- Reviewers say that Jotform's customer support, with a quality score of 8.8, is responsive and helpful, enhancing the overall user experience. Form.io, while rated at 8.4, has received feedback indicating that support can be slower, which may frustrate users needing immediate assistance.
- Users report that Jotform's conditional logic feature, rated at 8.8, allows for highly customizable forms that adapt based on user input, making it ideal for complex data collection. Form.io's conditional logic capabilities, rated at 8.0, are effective but not as intuitive, which can limit user creativity in form design.
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Pricing
Entry-Level Pricing
Form.io
Hosted Team Pro Project
$100
per month
For small individual teams building a limited number of forms to be embedded directly into their own websites, or business process web applications.
- All data stored on the Form.io hosted cloud platform
- Dynamic JSON driven Forms and APIs
- Team Collaboration - Unlimited team members
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Form.io
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.6
22
9.1
3,017
Ease of Use
8.1
24
9.2
3,080
Ease of Setup
8.1
18
9.2
2,222
Ease of Admin
8.3
18
9.1
2,017
Quality of Support
8.4
23
8.8
2,394
Has the product been a good partner in doing business?
9.3
17
9.2
1,922
Product Direction (% positive)
9.4
18
9.3
3,002
Features by Category
Registration
Not enough data
9.0
635
Not enough data
9.1
650
Not enough data
8.0
544
Not enough data
8.0
518
Not enough data
8.3
521
Generative AI
Not enough data
7.5
323
Marketing and Communications
Not enough data
7.9
490
Not enough data
8.6
570
Not enough data
8.3
559
Not enough data
8.3
520
Not enough data
7.6
473
Not enough data
8.0
475
Agentic AI - Event Registration & Ticketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.3
1001
Not enough data
9.3
1023
Not enough data
8.8
970
Not enough data
9.0
931
Survey Customization
Not enough data
8.5
852
Not enough data
8.5
900
Not enough data
8.4
796
Not enough data
8.0
710
Survey Insights
Not enough data
8.6
937
Not enough data
8.0
701
Not enough data
8.8
940
Not enough data
8.5
870
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.0
1568
Not enough data
8.8
1491
Not enough data
9.0
1497
Not enough data
8.7
1620
Additional Functionality
Not enough data
8.8
1436
Not enough data
7.8
1205
Not enough data
8.9
1511
Not enough data
8.1
1202
Not enough data
8.9
1495
Performance reviews
Not enough data
9.2
215
Not enough data
8.8
195
Feedback
Not enough data
9.1
201
Not enough data
8.7
187
Data
Not enough data
8.9
198
Not enough data
8.7
187
Generative AI
Not enough data
7.7
74
Not enough data
7.0
72
Before the Job
Not enough data
7.3
123
Not enough data
7.4
116
Not enough data
7.8
122
Not enough data
7.5
123
On the Job
Not enough data
7.6
120
Not enough data
8.1
133
Not enough data
7.5
119
Not enough data
8.2
128
Not enough data
7.6
116
After the Job
Not enough data
8.3
138
Not enough data
8.1
136
Not enough data
7.3
117
Not enough data
7.4
116
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
175
Not enough data
7.6
182
Not enough data
7.6
174
Not enough data
7.5
177
Not enough data
7.4
167
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management
Not enough data
8.4
216
Not enough data
8.4
205
Not enough data
7.9
188
Not enough data
8.0
195
Not enough data
8.8
217
Not enough data
8.1
189
Not enough data
7.7
164
Not enough data
7.7
165
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
592
Not enough data
8.2
514
Not enough data
8.2
481
Not enough data
8.7
540
Not enough data
9.1
576
Not enough data
8.8
537
Not enough data
8.8
564
Not enough data
8.7
553
Platform - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
334
Not enough data
8.6
363
Not enough data
8.3
346
Platform Content
Not enough data
8.5
337
Not enough data
8.9
370
Not enough data
8.4
325
Not enough data
7.8
310
Platform Additional Functionality
Not enough data
8.0
313
Not enough data
8.4
325
Not enough data
8.0
316
Not enough data
8.0
315
Platform
Not enough data
8.9
592
Not enough data
8.2
514
Not enough data
8.2
481
Not enough data
8.7
540
Not enough data
9.1
576
Not enough data
8.8
537
Not enough data
8.8
564
Not enough data
8.7
553
Categories
Categories
Shared Categories
Form.io and Jotform are categorized as Online Form Builder
Unique Categories
Form.io has no unique categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Salesforce AppExchange Apps, Survey, and Field Service Management
Reviews
Reviewers' Company Size
Form.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.6%
Information Technology and Services
8.1%
Hospital & Health Care
8.1%
Higher Education
8.1%
Pharmaceuticals
5.4%
Other
48.6%
Non-Profit Organization Management
9.5%
Marketing and Advertising
5.1%
Education Management
4.9%
Health, Wellness and Fitness
4.7%
Primary/Secondary Education
3.4%
Other
72.4%
Most Helpful Reviews
Form.io
Most Helpful Favorable Review
Verified User in Higher Education
Form.io combines ease of use for non-developers (drag-and-drop components) with sophisticated integrations (Javascript calculations and conditionals, API links to other Form.io Resources, easy to tie to external services).
Most Helpful Critical Review
Jim B.
Verified User in Health, Wellness and Fitness
In our configuration, we have made it more complicated than it needs to be. We did not get the test and prod environments set up quite right, and we are also using it in somewhat of a nonstandard way where we keep all of the responses in-house. It has...
Jotform
Most Helpful Favorable Review
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Most Helpful Critical Review
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Verified User in Higher Education
Form.io combines ease of use for non-developers (drag-and-drop components) with sophisticated integrations (Javascript calculations and conditionals, API links to other Form.io Resources, easy to tie to external services).
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Jim B.
Verified User in Health, Wellness and Fitness
In our configuration, we have made it more complicated than it needs to be. We did not get the test and prod environments set up quite right, and we are also using it in somewhat of a nonstandard way where we keep all of the responses in-house. It has...
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Alternatives
Discussions
Form.io has no discussions with answers
What is JotForm used for?
10 comments
RM
Surveys and information collectionRead more
Is JotForm safe?
7 comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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