When assessing the two solutions, reviewers found ServiceNow IT Operations Management easier to use, set up, and administer. Reviewers also preferred doing business with ServiceNow IT Operations Management overall.
Cloud Management Platform is really stable and can serve lots of deployments. In my company, we've given cloud access to each developer (total : 1000+) to have their individual product install on Cloud and they are able to deploy, develop and troubleshoot...
The analytics they provide could be better. Particularly with Google.
Ease of raising and monitoring of production incidents and problem tickets
I wouldn't say I like that there isn't an easy way to pick how you are notified, but when a service ticket is requested, it would be nice to pick how all incidents, tasks, sources, and costs, Etc are delivered to an employee with updates. For example,...
Cloud Management Platform is really stable and can serve lots of deployments. In my company, we've given cloud access to each developer (total : 1000+) to have their individual product install on Cloud and they are able to deploy, develop and troubleshoot...
Ease of raising and monitoring of production incidents and problem tickets
The analytics they provide could be better. Particularly with Google.
I wouldn't say I like that there isn't an easy way to pick how you are notified, but when a service ticket is requested, it would be nice to pick how all incidents, tasks, sources, and costs, Etc are delivered to an employee with updates. For example,...