Compare FireHydrant and Rootly 
- Users report that FireHydrant excels in "Quality of Support" with a score of 9.2, while Rootly shines even brighter with a perfect score of 9.9, indicating that Rootly's support team is highly responsive and effective in resolving issues.
- Reviewers mention that Rootly offers superior "Timely Alerts" with a score of 9.8 compared to FireHydrant's 8.6, suggesting that Rootly provides more immediate notifications, which is crucial for incident management.
- G2 users highlight that FireHydrant's "Lifecycle Visualization" feature scored 8.3, whereas Rootly's equivalent feature received a much higher score of 9.6, indicating that Rootly provides a more comprehensive view of incident lifecycles, aiding in better management and understanding.
- Users on G2 say that FireHydrant's "Ticket Assignment" feature scored 8.6, while Rootly's scored 9.3, suggesting that Rootly offers a more efficient and user-friendly ticket assignment process, which can enhance team collaboration during incidents.
- Reviewers mention that both products have strong "Generative AI" capabilities, but FireHydrant's scores of 8.5 for both "AI Text Generation" and "AI Text Summarization" indicate room for improvement compared to Rootly, which may offer more advanced AI features.
- Users report that FireHydrant's overall "Ease of Use" score is 8.7, while Rootly's is notably higher at 9.3, suggesting that Rootly provides a more intuitive user interface, making it easier for teams to adopt and utilize the software effectively.
- 30 day free trial
- Slack-native incident response
- Smart defaults - industry best practices
- <5 minute onboarding and in-app tutorials
We're in need of an incident status page (not sure if this will be internal/external, but our current communication is mostly via slack) Initially, we thought about uptime as using API calls to test specific flows in our system. Firehydrant makes sense b/c...
FireHydrant has many different actions and (Slack) commands supported, but it is difficult to understand which ones are relevant to me as a triage engineer, especially since I am typically on call once every three months. One improvement would be to default...
Rootly synchronizes really with Slack and it's amazing that the entire incident lifecycle from the beginning of a new incident until an incident is resolved can be managed via different commands inside Slack. The interface is very basic, simple, and...
We're in need of an incident status page (not sure if this will be internal/external, but our current communication is mostly via slack) Initially, we thought about uptime as using API calls to test specific flows in our system. Firehydrant makes sense b/c...
Rootly synchronizes really with Slack and it's amazing that the entire incident lifecycle from the beginning of a new incident until an incident is resolved can be managed via different commands inside Slack. The interface is very basic, simple, and...
FireHydrant has many different actions and (Slack) commands supported, but it is difficult to understand which ones are relevant to me as a triage engineer, especially since I am typically on call once every three months. One improvement would be to default...
