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Compare FedEx Ship Manager and ShipStation 
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (90.9% of reviews)
Entry-Level Pricing
No pricing available
$9.99 Per Month
FedEx Ship Manager
Star Rating
(86)4.4 out of 5
Market Segments
Small-Business (62.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FedEx Ship ManagerShipStation
Star Rating
(538)4.3 out of 5
Market Segments
Small-Business (90.9% of reviews)
Entry-Level Pricing
$9.99 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in its Label Printing capabilities, receiving a score of 9.1, while FedEx Ship Manager offers a slightly higher score of 9.4, indicating a more robust label printing experience.
- Reviewers mention that FedEx Ship Manager shines in Return Labels, scoring 9.2 compared to ShipStation's 8.6, suggesting that users find FedEx's return label process more efficient and user-friendly.
- G2 users highlight that ShipStation's Order Management features, particularly in Manage Orders, score 9.0, which is on par with FedEx Ship Manager's 9.2, indicating both platforms provide strong order management capabilities, but FedEx may have a slight edge.
- Users on G2 report that ShipStation's E-commerce Platform Integration is rated at 8.8, which is higher than FedEx Ship Manager's 7.7, suggesting that ShipStation offers a more seamless integration with various e-commerce platforms.
- Reviewers mention that FedEx Ship Manager's Shipment Reports are particularly strong, scoring 9.1, while ShipStation's score of 8.5 indicates that users may find FedEx's reporting features more comprehensive and useful for tracking shipments.
- Users say that both platforms have their strengths in Order Tracking, with ShipStation scoring 9.1 and FedEx Ship Manager at 9.2, but FedEx's slightly higher score suggests a more reliable tracking experience according to user feedback.
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Pricing
Entry-Level Pricing
FedEx Ship Manager
No pricing availableShipStation
STARTER
$9.99
Per Month
- 50 shipments per month
- All selling channels
- 1 user
Free Trial
FedEx Ship Manager
No trial information availableShipStation
Free Trial is available
Ratings
Meets Requirements
9.1
72
8.6
415
Ease of Use
8.8
72
8.6
420
Ease of Setup
8.9
16
8.4
207
Ease of Admin
9.2
15
8.6
204
Quality of Support
8.7
62
7.9
378
Has the product been a good partner in doing business?
9.3
15
8.5
201
Product Direction (% positive)
8.7
70
7.7
393
Features by Category
Product Sales
Not enough data
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Administration
Not enough data
8.2
48
Not enough data
9.1
49
Not enough data
7.9
42
Not enough data
8.8
48
Not enough data
8.7
44
Labels
9.4
36
9.0
266
9.2
31
8.5
241
9.0
26
8.5
192
Order management
9.2
34
8.9
252
7.7
13
8.7
251
9.1
29
8.9
252
8.9
30
8.8
252
Carrier and rate management
8.8
21
8.5
238
7.8
16
8.0
207
8.6
27
8.5
222
Inventory management
7.2
9
7.1
167
7.0
9
7.3
170
7.0
9
7.4
160
Reports
9.1
32
8.5
224
7.4
16
7.6
182
8.2
18
8.3
205
Categories
Categories
Shared Categories
FedEx Ship Manager and ShipStation are categorized as Shipping
Unique Categories
FedEx Ship Manager has no unique categories
ShipStation is categorized as Drop Shipping
Reviews
Reviewers' Company Size
FedEx Ship Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
9.6%
Information Technology and Services
6.0%
Wholesale
4.8%
Real Estate
4.8%
Logistics and Supply Chain
4.8%
Other
69.9%
Retail
23.3%
Consumer Goods
9.3%
Apparel & Fashion
6.6%
Health, Wellness and Fitness
5.5%
Food & Beverages
4.2%
Other
51.2%
Most Helpful Reviews
FedEx Ship Manager
Most Helpful Favorable Review
Verified User in Transportation/Trucking/Railroad
FedEx Ship Manager is a great way to be able to keep track of the packages that are sent to various contacts.
Most Helpful Critical Review
Verified User in Accounting
When tax time rolls around, good luck getting copies of your receipts for your shipments. They are long gone in cyber space. Rentention of shipments should be longer.
ShipStation
Most Helpful Favorable Review
Brandon R.
Verified User in Health, Wellness and Fitness
I've used shipstation for 3+ years and it has consistently gotten worse. I really don't like anything about it.
Most Helpful Critical Review
Matthew B.
Verified User in Information Technology and Services
Everything else. It's a truly terrible system in every way possible. The very worst part is it takes me 30-40 clicks EVERY SINGLE TIME I want to log in. Which is daily. I don't generally have anger problems, but nothing makes me want to take a sledgehammer...
Verified User in Transportation/Trucking/Railroad
FedEx Ship Manager is a great way to be able to keep track of the packages that are sent to various contacts.
Brandon R.
Verified User in Health, Wellness and Fitness
I've used shipstation for 3+ years and it has consistently gotten worse. I really don't like anything about it.
Verified User in Accounting
When tax time rolls around, good luck getting copies of your receipts for your shipments. They are long gone in cyber space. Rentention of shipments should be longer.
Matthew B.
Verified User in Information Technology and Services
Everything else. It's a truly terrible system in every way possible. The very worst part is it takes me 30-40 clicks EVERY SINGLE TIME I want to log in. Which is daily. I don't generally have anger problems, but nothing makes me want to take a sledgehammer...
Discussions
Is FedEx Ship Manager software free?
1 comment
BA
Yes but you have to use it with a Fedex account (and you should speak to your rep to get a better rate)Read more
What is your experience with the reliability and features of FedEx Ship Manager in your logistics workflow?
1 comment
SA
<p>We use it over all other carriers, aside from LTL, <span style="background-color: rgb(255, 255, 255); color: rgb(51, 51, 51);">You can customize and...Read more
FedEx Ship Manager has no more discussions with answers
Should I use ShipStation?
3 comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
Does ShipStation use USPS?
3 comments
FE
It seems like you provided the word "Yes," which is already in English. If you have a text in an unknown language that you would like translated, please...Read more
What is ShipStation used for?
2 comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
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