Introducing G2.ai, the future of software buying.Try now

Compare Dynamics 365 Sales and Infor Customer Relationship Management (CRM)

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,602)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Information
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM)
Star Rating
(76)3.2 out of 5
Market Segments
Mid-Market (54.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Infor Customer Relationship Management (CRM)
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that Dynamics 365 Sales excels in Contact & Account Management with a score of 8.1, while Infor CloudSuite CRM falls behind at 7.3, indicating a more robust feature set for managing customer relationships in Dynamics 365.
  • Users report that Dynamics 365 Sales offers superior Sales Force Automation capabilities, particularly in Opportunity & Pipeline Management with a score of 7.9 compared to Infor's 6.5, making it a better choice for tracking sales opportunities effectively.
  • G2 users highlight the Customer Support features of Dynamics 365 Sales, particularly in Case Management with a score of 8.0, while Infor's score of 6.9 suggests that users may find less effective support options.
  • Users on G2 emphasize the importance of Data Sourcing in their operations, where Dynamics 365 Sales shines with scores like 8.9 for Data Segmentation and 8.8 for Exporting & Sharing Data, indicating a more flexible and powerful data management system compared to Infor.
  • Reviewers say that the Reporting & Analytics features in Dynamics 365 Sales, particularly in Forecasting (7.7), are significantly more advanced than Infor's 4.9, which may hinder users' ability to make informed decisions based on sales data.
  • Users report that Dynamics 365 Sales provides better Mobile User Support with a score of 7.4, while Infor's score of 5.6 suggests that mobile functionality may not be as user-friendly or comprehensive, impacting sales teams on the go.
Featured Products
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Infor Customer Relationship Management (CRM)
No pricing available
Free Trial
Dynamics 365 Sales
No trial information available
Infor Customer Relationship Management (CRM)
No trial information available
Ratings
Meets Requirements
8.1
1,278
6.7
63
Ease of Use
7.4
1,284
6.5
64
Ease of Setup
7.2
404
5.0
29
Ease of Admin
7.6
385
5.5
32
Quality of Support
7.5
1,121
6.2
53
Has the product been a good partner in doing business?
7.8
380
6.9
26
Product Direction (% positive)
6.3
1,258
3.8
64
Features by Category
Sales Force Automation
8.1
953
|
Verified
7.3
52
|
Verified
7.9
669
|
Verified
6.7
26
7.9
892
|
Verified
6.5
50
|
Verified
7.8
961
|
Verified
6.3
51
|
Verified
7.6
727
|
Verified
5.9
37
|
Verified
7.9
856
|
Verified
6.2
50
|
Verified
7.6
722
|
Verified
6.2
40
|
Verified
7.8
711
|
Verified
5.9
34
|
Verified
8.0
761
|
Verified
6.0
34
|
Verified
Marketing Automation
7.6
746
|
Verified
5.9
32
7.5
724
|
Verified
6.2
33
7.8
810
|
Verified
6.6
36
|
Verified
7.6
634
|
Verified
6.3
24
|
Verified
Customer Support
8.0
701
|
Verified
7.0
27
|
Verified
7.8
665
|
Verified
6.4
22
|
Verified
7.9
687
|
Verified
6.3
25
|
Verified
7.7
596
|
Verified
6.0
20
|
Verified
7.9
623
|
Verified
6.7
25
|
Verified
Reporting & Analytics
7.9
887
|
Verified
5.8
43
|
Verified
7.9
936
|
Verified
6.4
41
|
Verified
7.6
777
|
Verified
5.0
37
|
Verified
Mobile & Social
7.5
549
|
Verified
5.2
22
|
Verified
7.6
543
|
Verified
5.4
22
|
Verified
7.4
613
|
Verified
5.8
31
|
Verified
Platform
8.1
288
|
Verified
7.2
24
|
Verified
8.1
303
|
Verified
5.8
24
|
Verified
8.2
296
|
Verified
7.5
23
|
Verified
7.9
223
|
Verified
6.6
15
|
Verified
7.9
246
|
Verified
7.2
20
|
Verified
7.8
272
|
Verified
4.8
22
7.7
287
|
Verified
6.1
23
|
Verified
7.8
251
|
Verified
5.7
20
|
Verified
Integration
7.9
294
|
Verified
5.4
30
|
Verified
7.8
229
|
Verified
5.5
17
|
Verified
7.6
235
|
Verified
4.4
20
Generative AI
7.7
13
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
21
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.8
20
Not enough data
8.6
20
Not enough data
8.5
19
Not enough data
8.2
20
Not enough data
8.8
19
Not enough data
Predictive Analytics
8.8
19
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM)
Dynamics 365 Sales and Infor Customer Relationship Management (CRM) are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM) has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.1%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
29.7%
Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM)
Small-Business(50 or fewer emp.)
27.9%
Mid-Market(51-1000 emp.)
54.4%
Enterprise(> 1000 emp.)
17.6%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.1%
Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM)
Computer Software
17.1%
Information Technology and Services
11.4%
Marketing and Advertising
5.7%
Machinery
4.3%
Hospital & Health Care
4.3%
Other
57.1%
Most Helpful Reviews
Dynamics 365 Sales
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
WJ
Wyeth J.
Verified User in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

Most Helpful Critical Review
Verified User
G
Verified User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM)
Most Helpful Favorable Review
Verified User in Machinery
GM
Verified User in Machinery

Great functionality. The system is fairly easy to figure out and use. There are a lot of features already built into the system so we didn't need to customize much. The way you can create complex groups of data easily without programming knowledge is...

Most Helpful Critical Review
Verified User in Executive Office
GE
Verified User in Executive Office

I dislike the fashion in which the system has been deployed throughout the organization. It is highly dependent on internal IT resources to support. SalesLogix also does not offer a lot of out-of-the-box training & support resources for it's end users.

Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM) Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Nimble CRM
Nimble
Add Nimble CRM
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
b
1 comment
Sarkis D.
SD
Its a great product. Read more
Infor Customer Relationship Management (CRM)
Infor Customer Relationship Management (CRM) Discussions
Monty the Mongoose crying
Infor Customer Relationship Management (CRM) has no discussions with answers