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- Microsoft Dynamics 365 Sales
- Infor Customer Relationship Management (CRM)
- Microsoft Dynamics 365 Sales-vs-Infor Customer Relationship Management (CRM)
Compare Dynamics 365 Sales and Infor Customer Relationship Management (CRM) 
- Reviewers mention that Dynamics 365 Sales excels in Contact & Account Management with a score of 8.1, while Infor CloudSuite CRM falls behind at 7.3, indicating a more robust feature set for managing customer relationships in Dynamics 365.
- Users report that Dynamics 365 Sales offers superior Sales Force Automation capabilities, particularly in Opportunity & Pipeline Management with a score of 7.9 compared to Infor's 6.5, making it a better choice for tracking sales opportunities effectively.
- G2 users highlight the Customer Support features of Dynamics 365 Sales, particularly in Case Management with a score of 8.0, while Infor's score of 6.9 suggests that users may find less effective support options.
- Users on G2 emphasize the importance of Data Sourcing in their operations, where Dynamics 365 Sales shines with scores like 8.9 for Data Segmentation and 8.8 for Exporting & Sharing Data, indicating a more flexible and powerful data management system compared to Infor.
- Reviewers say that the Reporting & Analytics features in Dynamics 365 Sales, particularly in Forecasting (7.7), are significantly more advanced than Infor's 4.9, which may hinder users' ability to make informed decisions based on sales data.
- Users report that Dynamics 365 Sales provides better Mobile User Support with a score of 7.4, while Infor's score of 5.6 suggests that mobile functionality may not be as user-friendly or comprehensive, impacting sales teams on the go.
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Great functionality. The system is fairly easy to figure out and use. There are a lot of features already built into the system so we didn't need to customize much. The way you can create complex groups of data easily without programming knowledge is...
I dislike the fashion in which the system has been deployed throughout the organization. It is highly dependent on internal IT resources to support. SalesLogix also does not offer a lot of out-of-the-box training & support resources for it's end users.
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Great functionality. The system is fairly easy to figure out and use. There are a lot of features already built into the system so we didn't need to customize much. The way you can create complex groups of data easily without programming knowledge is...
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
I dislike the fashion in which the system has been deployed throughout the organization. It is highly dependent on internal IT resources to support. SalesLogix also does not offer a lot of out-of-the-box training & support resources for it's end users.
