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Compare Documo and OpenText CoreFax 
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
$300.00 Per Year
No pricing available
Documo
Star Rating
(188)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansOpenText CoreFax
Star Rating
(53)4.5 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OpenText CoreFaxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that XM Fax excels in document editing capabilities, scoring 9.0, while Documo falls short with a score of 6.7, indicating that XM Fax offers more robust tools for modifying documents before sending.
- Reviewers mention that XM Fax provides a superior experience in managing existing fax numbers, achieving a score of 9.7 compared to Documo's 9.2, which suggests that users find it easier to integrate and manage their existing numbers with XM Fax.
- G2 users highlight that XM Fax's unlimited sending feature is a significant advantage, scoring 9.3, while Documo's score of 9.2 indicates a slightly less favorable experience, suggesting that XM Fax may better accommodate high-volume faxing needs.
- Users on G2 appreciate XM Fax's quality of support, with a score of 9.0, while Documo's score of 9.5 shows it has a strong support system as well, but XM Fax's slightly lower score indicates room for improvement in customer service responsiveness.
- Reviewers say that XM Fax's ease of setup, with a score of 8.6, is less favorable compared to Documo's 9.3, suggesting that users may find Documo easier to implement and start using right away.
- Users report that both products have strong storage capabilities, with XM Fax scoring 9.4 and Documo at 9.1, but XM Fax's higher score indicates a more favorable user experience in managing and accessing stored documents.
Featured Products
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fynk
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E-Signature
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(154)
E-Signature
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Pricing
Entry-Level Pricing
OpenText CoreFax
No pricing availableFree Trial
Documo
Free Trial is available
OpenText CoreFax
Free Trial is available
Ratings
Meets Requirements
9.5
172
9.4
38
Ease of Use
9.4
175
9.2
37
Ease of Setup
9.2
143
8.6
34
Ease of Admin
9.2
113
8.6
35
Quality of Support
9.4
155
9.0
36
Has the product been a good partner in doing business?
9.5
112
9.1
34
Product Direction (% positive)
9.0
171
8.7
37
Features by Category
Signature Process
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Not enough data
Platform
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Not enough data
Documents
6.8
86
9.0
13
7.2
91
Feature Not Available
8.8
125
9.4
17
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.1
130
9.4
19
8.9
119
9.7
20
8.8
112
9.3
20
9.0
118
9.3
19
8.8
113
8.4
17
8.8
111
9.1
20
Reviews
Reviewers' Company Size
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText CoreFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Higher Education
17.4%
Information Technology and Services
10.9%
Hospital & Health Care
8.7%
Government Administration
8.7%
Financial Services
6.5%
Other
47.8%
Most Helpful Reviews
Documo
Most Helpful Favorable Review
Heather R.
Verified User in Law Practice
User friendly, sends fax confirmation to my email - no more getting up from your desk to check the machine and find your confirmation sheet, can send fax right from my desk - no need to get up
Most Helpful Critical Review
Jake F.
Verified User in Health, Wellness and Fitness
Organizations is difficult, we are struggling with getting all staff able to utilize the system.
OpenText CoreFax
Most Helpful Favorable Review
Verified User in Defense & Space
Decent product design, easy to configure and use, clear documentation, and very good support.
Most Helpful Critical Review
Erin M.
Verified User in Textiles
They encouraged me to purchase Fax Credits in bulk so we would not run out and I paid $1200. Then after 12 months they expired and 50% of them had not been used. They just told me too bad you need to purchase more. So a waste of $600. They have no way to...
Heather R.
Verified User in Law Practice
User friendly, sends fax confirmation to my email - no more getting up from your desk to check the machine and find your confirmation sheet, can send fax right from my desk - no need to get up
Verified User in Defense & Space
Decent product design, easy to configure and use, clear documentation, and very good support.
Jake F.
Verified User in Health, Wellness and Fitness
Organizations is difficult, we are struggling with getting all staff able to utilize the system.
Erin M.
Verified User in Textiles
They encouraged me to purchase Fax Credits in bulk so we would not run out and I paid $1200. Then after 12 months they expired and 50% of them had not been used. They just told me too bad you need to purchase more. So a waste of $600. They have no way to...
Discussions
Can I try out the product before deciding to purchase?
1 comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
Is MAC on the roadmap for the Xmedius App?
2 comments
MD
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
OpenText CoreFax has no more discussions with answers
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