Datagrail gives us a documented, repeatable workflow with which to process data subject requests so they are handled consistently and within time constraints. The user interface continues to be improved based on customer feedback.
The thing I dislike the most about DataGrail is 1) it' inability to tell me WHERE data is being processed. So I have to manually reach out to every single one of our vendors / suppliers to understand not just where they are *storing* data, but where they...
The ease of implementation and funtionality. I was able to do everything myself with no technical support. A win for me!
Inability to export PII for our DSAR database. Unclear whether Osano is integrated with cookieless IDs such as RampID or UID2.
Datagrail gives us a documented, repeatable workflow with which to process data subject requests so they are handled consistently and within time constraints. The user interface continues to be improved based on customer feedback.
The ease of implementation and funtionality. I was able to do everything myself with no technical support. A win for me!
The thing I dislike the most about DataGrail is 1) it' inability to tell me WHERE data is being processed. So I have to manually reach out to every single one of our vendors / suppliers to understand not just where they are *storing* data, but where they...
Inability to export PII for our DSAR database. Unclear whether Osano is integrated with cookieless IDs such as RampID or UID2.