Compare Crowdin and Smartling 
- Users report that Smartling excels in Quality of Support, scoring 9.0, with many reviewers mentioning the responsiveness and helpfulness of their support team, while Crowdin, with a score of 9.1, is noted for its slightly more proactive support approach.
- Reviewers mention that Crowdin offers a more user-friendly experience with its Ease of Use score of 8.4 compared to Smartling's 8.5, highlighting Crowdin's intuitive interface and streamlined workflows that make it easier for small businesses to adopt.
- G2 users indicate that Smartling's Automated Translation feature, scoring 7.6, could benefit from improvements, while Crowdin's score of 8.0 reflects a more robust automated translation capability, which users appreciate for its accuracy and efficiency.
- Users on G2 report that both platforms have similar scores in Quality Assurance (8.2), but Smartling's additional features for managing translation quality, such as its built-in QA checks, are frequently praised by reviewers.
- Reviewers mention that Crowdin's Client Portal, scoring 8.3, provides a more comprehensive experience for managing client interactions, while Smartling's score of 8.2 is still strong but lacks some of the advanced features that Crowdin offers.
- Users say that Smartling's Workflows feature, with a score of 8.5, is highly customizable, allowing for tailored processes, whereas Crowdin's score of 8.4 indicates a solid but slightly less flexible approach to workflow management.
- Unlimited public projects
- 1 private project
- 60,000 hosted words (source strings × target languages)
- Professional Language Services
- Unlimited Projects
- Visual Context
First of all, I'd like to underline the UX of the platform. It's extremely comfortable to use it, it's easy to explore it at the initial stage of usage, it's beautiful and doesn't hurt my eyes with lots of unnecessary blocks and so on. No need to accustom...
I find Crowdin's pricing to be somewhat steep, and given the cost, I am considering switching to a free alternative if I need to upgrade my account once more. Additionally, the quality of AI translations falls short of current industry standards, leaving...
I've used other translation CMS in the past and never had difficulties learning the ins and outs of Smartling since the interface is very intuitive. I also like how the high-level contents are organised, which makes things easy to find. I also appreciate...
Reporting in Smartling is not always useful since we have multiple teams with multiple projects using one account with different billing structures. Accounting for project costs have been extremely challenging Issue management is difficult to use-...
First of all, I'd like to underline the UX of the platform. It's extremely comfortable to use it, it's easy to explore it at the initial stage of usage, it's beautiful and doesn't hurt my eyes with lots of unnecessary blocks and so on. No need to accustom...
I've used other translation CMS in the past and never had difficulties learning the ins and outs of Smartling since the interface is very intuitive. I also like how the high-level contents are organised, which makes things easy to find. I also appreciate...
I find Crowdin's pricing to be somewhat steep, and given the cost, I am considering switching to a free alternative if I need to upgrade my account once more. Additionally, the quality of AI translations falls short of current industry standards, leaving...
Reporting in Smartling is not always useful since we have multiple teams with multiple projects using one account with different billing structures. Accounting for project costs have been extremely challenging Issue management is difficult to use-...
