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Compare Copilot and Fireflies.ai 
At a Glance
Market Segments
Mid-Market (70.6% of reviews)
Small-Business (80.1% of reviews)
Entry-Level Pricing
No pricing available
Free
Copilot
Star Rating
(17)4.9 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CopilotFireflies.ai
Star Rating
(709)4.8 out of 5
Market Segments
Small-Business (80.1% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fireflies.ai excels in Automated Note-Taking with a score of 9.4, making it a preferred choice for those who prioritize capturing meeting details effortlessly. In contrast, Copilot, while strong in other areas, does not have a specific score for this feature.
- Reviewers mention that Copilot shines in Knowledge Base and Coaching Materials, both scoring a perfect 10.0, indicating that users find it exceptionally helpful for training and onboarding, whereas Fireflies.ai scores 8.8 and 8.5 respectively in these areas.
- G2 users highlight that Fireflies.ai's Call Recording feature is rated at 9.3, which is beneficial for teams needing to review conversations. However, Copilot does not provide a comparable feature, which may be a drawback for users focused on call analytics.
- Users on G2 report that Copilot's Real-Time Updates feature is rated at 9.7, making it a standout for teams that require immediate feedback and updates during meetings, while Fireflies.ai scores lower in this area at 8.7.
- Reviewers say that Fireflies.ai's Voice Recognition is rated at 8.8, which is beneficial for users who rely on accurate transcription during meetings. Copilot, however, does not have a specific score for this feature, which may affect its usability for voice-driven tasks.
- Users report that Fireflies.ai's Timecode Management feature scores 9.0, allowing for better organization of meeting notes, while Copilot does not have a direct equivalent, potentially limiting its effectiveness in managing detailed meeting records.
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Pricing
Entry-Level Pricing
Copilot
No pricing availableFireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Free Trial
Copilot
No trial information availableFireflies.ai
Free Trial is available
Ratings
Meets Requirements
9.7
11
9.2
657
Ease of Use
9.8
11
9.3
673
Ease of Setup
Not enough data
9.4
476
Ease of Admin
Not enough data
9.0
273
Quality of Support
9.8
11
8.8
407
Has the product been a good partner in doing business?
Not enough data
9.1
257
Product Direction (% positive)
10.0
12
9.7
665
Features by Category
Call Analytics
Not enough data
9.2
249
Not enough data
8.5
233
Not enough data
8.7
237
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
7.7
210
Not enough data
8.9
240
Not enough data
8.6
234
Generative AI
Not enough data
8.9
145
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
Not enough data
8.7
455
Not enough data
8.6
474
Transcription
Not enough data
8.5
471
Not enough data
9.0
449
Not enough data
8.3
417
Not enough data
8.0
407
Editing
Not enough data
8.6
422
Not enough data
8.5
427
Not enough data
8.5
424
Not enough data
7.8
407
Integration
Not enough data
8.4
399
Not enough data
7.9
370
Not enough data
8.8
408
Not enough data
8.2
388
Not enough data
8.6
401
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.0
432
Not enough data
7.9
402
Not enough data
8.0
398
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
446
Not enough data
8.8
438
Not enough data
8.8
431
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
420
Not enough data
8.2
414
Not enough data
9.0
441
Accessibility - AI Meeting Assistants
Not enough data
7.9
400
Not enough data
8.5
414
Not enough data
8.2
392
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
10.0
7
8.6
58
10.0
7
8.1
57
10.0
6
8.2
56
Feature Not Available
8.8
55
Feedback
Feature Not Available
8.9
57
Feature Not Available
8.3
51
Feature Not Available
8.2
51
Feature Not Available
7.8
50
9.7
6
8.4
51
Feature Not Available
7.9
48
Feature Not Available
7.7
47
Generative AI
Not enough data
9.0
31
Categories
Categories
Shared Categories
Copilot and Fireflies.ai are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Copilot has no unique categories
Fireflies.ai is categorized as Transcription and AI Meeting Assistants
Reviews
Reviewers' Company Size
Copilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
47.1%
Information Technology and Services
17.6%
Information Services
11.8%
Management Consulting
5.9%
Insurance
5.9%
Other
11.8%
Consulting
15.3%
Marketing and Advertising
13.5%
Computer Software
10.5%
Information Technology and Services
8.8%
Management Consulting
3.7%
Other
48.2%
Most Helpful Reviews
Copilot
Most Helpful Favorable Review
Jason R.
Verified User in Information Technology and Services
It saves me time: Copilot automatically transcribes my sales calls, and then it generates a summary of the call in just a few minutes. This saves me hours of time each week that I would otherwise spend listening to and transcribing calls myself. It helps...
Most Helpful Critical Review
Fireflies.ai
Most Helpful Favorable Review
Verified User in Retail
Fireflies is integrated with dozens of applications (e.g. zoom, google meet, aircall, ringcentral, and CRMs like Hubspot), and it's very convenient to see transcriptions uploaded to your CRM or other app automatically. Personally I find it invaluable to see...
Most Helpful Critical Review
Stefan K.
Verified User in Consulting
If you don't have a pro-account their extremely agreesive in upselling you the bigger packages. Not to mention, their storage limits are complete b.s and how they bill is really not fair at all. Customer services used to be bad as well. Not a good app. Muhc...
Jason R.
Verified User in Information Technology and Services
It saves me time: Copilot automatically transcribes my sales calls, and then it generates a summary of the call in just a few minutes. This saves me hours of time each week that I would otherwise spend listening to and transcribing calls myself. It helps...
Verified User in Retail
Fireflies is integrated with dozens of applications (e.g. zoom, google meet, aircall, ringcentral, and CRMs like Hubspot), and it's very convenient to see transcriptions uploaded to your CRM or other app automatically. Personally I find it invaluable to see...
Stefan K.
Verified User in Consulting
If you don't have a pro-account their extremely agreesive in upselling you the bigger packages. Not to mention, their storage limits are complete b.s and how they bill is really not fair at all. Customer services used to be bad as well. Not a good app. Muhc...
Discussions
Copilot has no discussions with answers
Does fireflies Ai record video?
4 comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
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