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Compare Copilot and Fathom 
At a Glance
Market Segments
Mid-Market (70.6% of reviews)
Small-Business (79.6% of reviews)
Entry-Level Pricing
No pricing available
Free
Copilot
Star Rating
(17)4.9 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CopilotFathom
Star Rating
(5,479)5.0 out of 5
Market Segments
Small-Business (79.6% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fathom excels in Call Recording with a score of 9.8, providing high-quality recordings that are essential for accurate meeting documentation. In contrast, Copilot, while still effective, has not been rated as highly in this area.
- Reviewers mention that Fathom's Automated Note-Taking feature scores 9.7, making it a standout for users who need to capture meeting insights effortlessly. Copilot's similar feature, while functional, does not achieve the same level of user satisfaction.
- G2 users highlight Fathom's superior Machine Learning capabilities with a score of 9.1, which enhances call analysis and provides actionable insights. Copilot, on the other hand, has a lower score in this area, indicating less advanced analytics.
- Users on G2 appreciate Fathom's Customization options, particularly in Branding and Annotations, scoring 8.6 and 8.9 respectively. Copilot's customization features are less flexible, which may limit branding opportunities for businesses.
- Reviewers say that Fathom's Quality of Support is rated at 9.7, indicating a strong commitment to customer service. In comparison, Copilot's support, while good, does not reach the same level of user satisfaction.
- Users report that Fathom's AI Text Summarization feature is highly effective, scoring 9.4, which helps in quickly distilling meeting content. Copilot's similar feature, while rated at 9.5, does not have as many positive user testimonials regarding its effectiveness.
Featured Products
Sponsored
MeetRecord
(106)
Note-Taking Software
Visit Website
Pricing
Entry-Level Pricing
Copilot
No pricing availableFathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Free Trial
Copilot
No trial information availableFathom
Free Trial is available
Ratings
Meets Requirements
9.7
11
9.6
5,052
Ease of Use
9.8
11
9.7
5,166
Ease of Setup
Not enough data
9.7
3,837
Ease of Admin
Not enough data
9.6
1,598
Quality of Support
9.8
11
9.7
3,860
Has the product been a good partner in doing business?
Not enough data
9.7
1,547
Product Direction (% positive)
10.0
12
9.8
5,079
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Feature Not Available
Not enough data
9.2
613
Not enough data
8.9
608
Performance Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
9.5
574
Agentic AI - AI Sales Assistant
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
8.3
7
Not enough data
8.3
7
Call Analytics
Not enough data
9.7
1473
Not enough data
9.1
1268
Not enough data
9.3
1331
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
9.2
1371
Not enough data
9.3
1362
Generative AI
Not enough data
9.5
1049
Agentic AI - Conversation Intelligence
Not enough data
8.9
18
Not enough data
9.3
18
Not enough data
9.1
18
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
9.1
16
Not enough data
9.1
17
Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
380
Organization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
377
Not enough data
8.8
378
Not enough data
Feature Not Available
Not enough data
8.9
375
Agentic AI - Video CMS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
Not enough data
9.0
2194
Not enough data
9.0
2386
Transcription
Not enough data
9.1
2354
Not enough data
9.4
2218
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Editing
Not enough data
9.2
2042
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
9.1
1902
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2134
Agentic AI - Transcription
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
9.3
10
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
9.7
2873
Not enough data
9.3
2853
Not enough data
9.4
2850
Meeting Insights - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
2856
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
10.0
7
Feature Not Available
10.0
7
Feature Not Available
10.0
6
Feature Not Available
Feature Not Available
9.4
292
Feedback
Feature Not Available
9.4
282
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
9.7
6
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
9.6
264
Agentic AI - Note-Taking Software
Not enough data
9.3
14
Categories
Categories
Shared Categories
Copilot and Fathom are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Copilot has no unique categories
Fathom is categorized as AI Sales Assistant, Video CMS, Note-Taking Software, Transcription, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Copilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
47.1%
Information Technology and Services
17.6%
Information Services
11.8%
Management Consulting
5.9%
Insurance
5.9%
Other
11.8%
Marketing and Advertising
13.9%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.3%
Professional Training & Coaching
5.1%
Other
49.1%
Most Helpful Reviews
Copilot
Most Helpful Favorable Review
Jason R.
Verified User in Information Technology and Services
It saves me time: Copilot automatically transcribes my sales calls, and then it generates a summary of the call in just a few minutes. This saves me hours of time each week that I would otherwise spend listening to and transcribing calls myself. It helps...
Most Helpful Critical Review
Fathom
Most Helpful Favorable Review
Conner S.
Verified User in Computer Software
The speed of summary is big! We are able to get the follow up emails out to our Customers super quickly. The other huge benefit is being able to pull out high level action items, that way everyone knows what the roadblocks or high prioirty tasks are. I...
Most Helpful Critical Review
Christina F.
Verified User in Marketing and Advertising
It does not seem to gather intelligence with use, it still only gathers about 80% of what we say and I find myself wanting to edit it. I wish there was a way I could quickly edit the summary online.
Jason R.
Verified User in Information Technology and Services
It saves me time: Copilot automatically transcribes my sales calls, and then it generates a summary of the call in just a few minutes. This saves me hours of time each week that I would otherwise spend listening to and transcribing calls myself. It helps...
Conner S.
Verified User in Computer Software
The speed of summary is big! We are able to get the follow up emails out to our Customers super quickly. The other huge benefit is being able to pull out high level action items, that way everyone knows what the roadblocks or high prioirty tasks are. I...
Christina F.
Verified User in Marketing and Advertising
It does not seem to gather intelligence with use, it still only gathers about 80% of what we say and I find myself wanting to edit it. I wish there was a way I could quickly edit the summary online.
Discussions
Copilot has no discussions with answers
How do I show it is recording during live Zooms?
9 comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
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