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Compare ContactMonkey and Workshop 
At a Glance
Market Segments
Enterprise (64.8% of reviews)
Mid-Market (51.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $3,000.00 Per Year
ContactMonkey
Star Rating
(193)4.4 out of 5
Market Segments
Enterprise (64.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ContactMonkeyWorkshop
Star Rating
(95)4.7 out of 5
Market Segments
Mid-Market (51.6% of reviews)
Entry-Level Pricing
Starting at $3,000.00 Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ContactMonkey excels in its ease of setup with a score of 8.6, making it a user-friendly option for organizations looking to implement internal communication solutions quickly. In contrast, Workshop has a slightly higher score of 9.1, indicating that users find it even easier to set up.
- Reviewers mention that Workshop shines in its quality of support, achieving a score of 9.7, which is significantly higher than ContactMonkey's score of 9.1. This suggests that Workshop users feel more supported and valued when seeking assistance.
- G2 users highlight that Workshop offers superior design features with a score of 9.0 compared to ContactMonkey's 8.3. This indicates that Workshop provides a more visually appealing and customizable experience for internal newsletters.
- Users on G2 report that ContactMonkey's performance benchmarking feature scores 7.8, which is lower than Workshop's overall performance metrics. This suggests that Workshop may provide more robust analytics and insights for users looking to measure communication effectiveness.
- Reviewers mention that Workshop's personalization capabilities score 9.1, significantly higher than ContactMonkey's 8.4. This indicates that Workshop allows for more tailored communication experiences, which can enhance employee engagement.
- Users say that while both platforms offer integration capabilities, Workshop's integration score of 9.1 outperforms ContactMonkey's 8.0, suggesting that Workshop may provide a more seamless experience when connecting with other tools and platforms.
Featured Products
Sponsored
ChangeEngine
(54)
Employee Engagement
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Pricing
Entry-Level Pricing
ContactMonkey
No pricing availableWorkshop
Essential
Starting at $3,000.00
Per Year
Start with an engaging, effective internal comms platform
- Drag-and-drop email builder
- Unlimited templates
- Track opens, clicks, read time, & more
Free Trial
ContactMonkey
Free Trial is available
Workshop
Free Trial is available
Ratings
Meets Requirements
8.7
174
9.1
83
Ease of Use
8.7
174
9.2
85
Ease of Setup
8.6
63
9.1
63
Ease of Admin
9.1
57
9.4
45
Quality of Support
9.1
169
9.5
74
Has the product been a good partner in doing business?
9.3
56
9.8
45
Product Direction (% positive)
8.7
175
9.7
82
Features by Category
Templates
8.2
133
|
Verified
Not enough data
7.0
115
|
Verified
Not enough data
7.4
113
|
Verified
Not enough data
8.1
115
Not enough data
Edit
7.4
116
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
7.8
109
|
Verified
Not enough data
Logistics
8.2
128
|
Verified
Not enough data
6.5
118
|
Verified
Not enough data
7.7
113
|
Verified
Not enough data
8.3
110
Not enough data
Generative AI
7.3
85
Not enough data
7.3
81
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
7.4
15
Not enough data
7.6
15
Not enough data
7.2
15
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.0
15
Communication Features - Frontline Worker Communication Platforms
Not enough data
7.6
15
Not enough data
5.8
15
Not enough data
9.3
15
Not enough data
9.2
15
Operations - Frontline Worker Communication Platforms
Not enough data
5.1
15
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
6.2
15
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
7.9
41
8.9
64
8.4
45
8.9
65
8.2
43
9.0
64
Newsletter Management Features - Internal Newsletter Software
8.0
42
8.3
64
8.5
42
9.0
63
8.4
41
8.9
63
Administrative Features - Internal Newsletter Software
8.4
42
9.2
63
8.5
42
9.0
63
8.4
41
9.1
62
8.1
41
8.8
62
Platform Basics
7.8
105
Not enough data
8.2
112
Not enough data
7.9
90
Not enough data
Platform Content
7.4
98
Not enough data
7.3
99
Not enough data
Feature Not Available
Not enough data
7.1
80
Not enough data
Platform Additional Functionality
7.2
86
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
82
Not enough data
Platform
8.2
109
Not enough data
7.6
94
Not enough data
8.1
97
Not enough data
8.8
106
Not enough data
8.4
109
Not enough data
Feature Not Available
Not enough data
8.3
106
Not enough data
8.5
108
Not enough data
Categories
Categories
Shared Categories
ContactMonkey and Workshop are categorized as Internal Newsletter Software
Unique Categories
ContactMonkey is categorized as Email Template Builder and Employee Engagement
Workshop is categorized as Frontline Worker Communication Platforms
Reviews
Reviewers' Company Size
ContactMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workshop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.8%
Information Technology and Services
7.8%
Hospital & Health Care
6.7%
Financial Services
5.2%
Non-Profit Organization Management
4.1%
Other
68.4%
Information Technology and Services
11.0%
Non-Profit Organization Management
6.6%
Computer Software
6.6%
Staffing and Recruiting
5.5%
Food & Beverages
5.5%
Other
64.8%
Most Helpful Reviews
ContactMonkey
Most Helpful Favorable Review
Verified User in Computer Software
Userfiendly interface. Data visualization. Report with comprehensive data.
Most Helpful Critical Review
Verified User in Entertainment
I don't feel that CM is as user-friendly as I thought. There are a few limitations when it comes to creating and editing templates--or limitations that require solutions that equate to extra steps. I've often encountered issues right as I'm about to send a...
Workshop
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
I love that I can see analytics with every message we send through Workshop. This then allows me to see what pockets of staff we are missing with emails and determine other ways to ensure we are reaching those staff with our messaging.
Most Helpful Critical Review
Verified User in Restaurants
It doesn't have good stats that we can utilise in a meaningful way - i.e. analysing our data and telling us the best times to send or even giving us the raw data to analyse. I think it could have better picture editing. The paragraph content feature is...
Verified User in Computer Software
Userfiendly interface. Data visualization. Report with comprehensive data.
Verified User in Non-Profit Organization Management
I love that I can see analytics with every message we send through Workshop. This then allows me to see what pockets of staff we are missing with emails and determine other ways to ensure we are reaching those staff with our messaging.
Verified User in Entertainment
I don't feel that CM is as user-friendly as I thought. There are a few limitations when it comes to creating and editing templates--or limitations that require solutions that equate to extra steps. I've often encountered issues right as I'm about to send a...
Verified User in Restaurants
It doesn't have good stats that we can utilise in a meaningful way - i.e. analysing our data and telling us the best times to send or even giving us the raw data to analyse. I think it could have better picture editing. The paragraph content feature is...
Alternatives
Discussions
Good case practices
1 comment
PR
Hey Tomas,
You can find several case studies of how companies from different industries use ContactMonkey as an internal communications solution here:...Read more
What is ContactMonkey Internal Communications Tracking used for?
1 comment
LE
We use the tracking to measure how many open our emails get and how many clicks various links receive. It's been helpful to know where most people are...Read more
ContactMonkey has no more discussions with answers
What is Workshop used for?
1 comment
JB
Workshop is used to create, send, manage, and measure your internal communication emails. You can create templates, custom distribution lists, and advanced...Read more
Workshop has no more discussions with answers
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