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Compare Connecteam and Odoo Field Service 
At a Glance
Market Segments
Small-Business (85.4% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Free 10 Users
$24 per app/ per user/ per month
Connecteam
Star Rating
(2,659)4.6 out of 5
Market Segments
Small-Business (85.4% of reviews)
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansOdoo Field Service
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo Field ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Connecteam excels in its "Ease of Use" with a score of 9.1, making it particularly user-friendly for small businesses. In contrast, Odoo Field Service has a slightly lower score of 8.8, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Connecteam's "Quality of Support" is highly rated at 9.2, with many users appreciating the responsive customer service. On the other hand, Odoo Field Service's support quality is rated at 8.8, with some users expressing concerns about slower response times.
- G2 users highlight Connecteam's superior "Ticket Creation User Experience" with a score of 9.1, which reviewers say simplifies the process of managing customer inquiries. Odoo Field Service, while functional, received a lower score in this area, indicating that users find it less intuitive.
- Users on G2 report that Connecteam's "Mobile Application" is rated at 9.1, providing a seamless experience for on-the-go management. In contrast, Odoo Field Service's mobile support, while decent, is rated at 9.1 but lacks some of the intuitive features that Connecteam offers.
- Reviewers mention that Connecteam shines in "Process Automation" with a score of 8.7, allowing users to streamline workflows effectively. Odoo Field Service, while offering automation features, received a lower score of 8.0, indicating that users find it less comprehensive in this area.
- Users say that Connecteam's "Customization" options are rated at 8.7, allowing businesses to tailor the platform to their specific needs. In contrast, Odoo Field Service's customization capabilities are rated lower at 8.5, with some users noting limitations in flexibility.
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Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Odoo Field Service
Odoo Field Service
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
Connecteam
Free Trial is available
Odoo Field Service
No trial information availableRatings
Meets Requirements
9.0
2,543
8.5
10
Ease of Use
9.0
2,603
8.8
10
Ease of Setup
9.0
2,472
8.1
7
Ease of Admin
9.0
2,271
9.0
7
Quality of Support
9.2
2,100
8.8
10
Has the product been a good partner in doing business?
9.3
2,167
8.8
7
Product Direction (% positive)
9.6
2,557
10.0
7
Features by Category
Ticket and Case Management
9.2
64
Not enough data
9.1
63
Not enough data
9.1
61
Not enough data
8.9
62
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.1
60
Not enough data
8.9
61
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.9
61
Not enough data
Feature Not Available
Not enough data
9.2
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.2
96
Not enough data
Feature Not Available
Not enough data
9.3
94
Not enough data
8.7
93
Not enough data
8.9
90
Not enough data
8.9
92
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.7
1081
Not enough data
Logistics
8.6
1047
Not enough data
8.5
1038
Not enough data
8.4
1059
Not enough data
Management
8.9
1055
Not enough data
9.0
1053
Not enough data
8.8
1056
Not enough data
9.1
1071
Not enough data
9.1
1062
Not enough data
9.1
1079
Not enough data
8.6
1024
Not enough data
Monitoring
8.4
1029
Not enough data
8.5
1019
Not enough data
8.1
990
Not enough data
Business Instant Messaging
8.8
391
Not enough data
9.1
403
Not enough data
8.7
388
Not enough data
Business Instant Messaging
7.7
366
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
390
Not enough data
9.0
386
Not enough data
8.0
372
Not enough data
Generative AI - Business Instant Messaging
7.4
289
Not enough data
AI - Business Instant Messaging
7.4
286
Not enough data
7.6
285
Not enough data
7.2
284
Not enough data
7.5
285
Not enough data
Agentic AI - Business Instant Messaging
6.1
9
Not enough data
6.3
9
Not enough data
Platform
9.5
31
Not enough data
9.5
31
Not enough data
Feature Not Available
Not enough data
9.3
32
Not enough data
9.3
31
Not enough data
9.5
31
Not enough data
9.4
30
Not enough data
9.2
30
Not enough data
Platform Basics
8.4
28
Not enough data
9.6
32
Not enough data
8.9
30
Not enough data
Platform Data
9.3
30
Not enough data
8.6
32
Not enough data
Platform Additional Functionality
9.1
30
Not enough data
9.2
30
Not enough data
8.5
30
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
34
Not enough data
7.9
34
Not enough data
Back Office
7.2
34
Not enough data
8.8
33
Not enough data
8.2
36
Not enough data
Feature Not Available
Not enough data
Front of Office
6.0
31
Not enough data
Feature Not Available
Not enough data
6.0
32
Not enough data
5.2
30
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.4
30
Not enough data
5.9
29
Not enough data
Guide Options
8.0
373
Not enough data
8.3
383
Not enough data
8.5
387
Not enough data
8.8
394
Not enough data
9.0
392
Not enough data
Guide Tools
8.5
370
Not enough data
8.5
374
Not enough data
8.6
372
Not enough data
8.5
370
Not enough data
Access Options
8.2
361
Not enough data
8.9
379
Not enough data
8.8
368
Not enough data
Functionality
8.0
262
Not enough data
8.9
284
Not enough data
8.7
275
Not enough data
8.5
272
Not enough data
Management
8.8
277
Not enough data
8.6
265
Not enough data
8.6
264
Not enough data
8.4
254
Not enough data
Information Distribution
8.6
1106
Not enough data
7.8
1076
Not enough data
8.9
1119
Not enough data
Feature Not Available
Not enough data
8.3
1068
Not enough data
Employee Engagement
8.7
1113
Not enough data
8.9
1093
Not enough data
9.0
1089
Not enough data
7.9
1049
Not enough data
9.1
1117
Not enough data
8.9
906
Not enough data
8.2
863
Not enough data
9.0
900
Not enough data
User Experience & Accessibility - Employee Communications
8.8
860
Not enough data
8.5
858
Not enough data
8.2
835
Not enough data
8.5
853
Not enough data
Content Distribution - Employee Communications
8.6
860
Not enough data
7.8
831
Not enough data
8.0
836
Not enough data
Additional Features - Employee Communications
8.3
846
Not enough data
8.2
845
Not enough data
7.9
829
Not enough data
Agentic AI - Employee Communications
7.8
13
Not enough data
7.8
13
Not enough data
Platform Basics
8.4
1203
Not enough data
9.0
1243
Not enough data
9.1
1242
Not enough data
Platform Content
8.4
1212
Not enough data
8.3
1179
Not enough data
8.3
1198
Not enough data
Platform Additional Functionality
7.9
1095
Not enough data
9.1
1206
Not enough data
Feature Not Available
Not enough data
8.7
1199
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
320
Not enough data
9.2
318
Not enough data
9.3
312
Not enough data
Platform Content
8.8
312
Not enough data
8.7
305
Not enough data
8.7
315
Not enough data
Platform Additional Functionality
8.2
300
Not enough data
9.3
310
Not enough data
7.7
298
Not enough data
9.1
302
Not enough data
8.6
307
Not enough data
Generative AI
7.3
27
Not enough data
6.9
26
Not enough data
Before the Job
8.3
189
Not enough data
8.7
185
Not enough data
8.9
191
Not enough data
7.6
179
Not enough data
On the Job
8.7
188
Not enough data
9.2
192
9.7
5
7.7
182
Not enough data
7.2
179
Not enough data
7.1
175
Not enough data
After the Job
8.2
186
8.7
5
8.3
181
9.7
5
6.2
171
9.0
5
6.6
176
9.7
5
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.9
74
Not enough data
8.7
71
Not enough data
8.7
72
Not enough data
8.4
72
Not enough data
8.6
71
Not enough data
9.0
72
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.3
75
Not enough data
9.3
73
Not enough data
9.1
74
Not enough data
8.9
76
Not enough data
Operations - Frontline Worker Communication Platforms
9.1
73
Not enough data
8.6
71
Not enough data
8.9
72
Not enough data
8.8
71
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.8
645
Not enough data
8.3
638
Not enough data
Platform Content
8.3
629
Not enough data
8.3
626
Not enough data
8.3
621
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.6
628
Not enough data
8.3
621
Not enough data
8.7
654
Not enough data
8.5
625
Not enough data
Platform
8.6
1181
Not enough data
7.7
1105
Not enough data
8.0
1091
Not enough data
9.0
1154
Not enough data
9.1
1163
Not enough data
9.2
1133
Not enough data
8.6
1130
Not enough data
9.0
1150
Not enough data
Time Tracking
9.2
1145
Not enough data
8.9
1130
Not enough data
8.5
1085
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1135
Not enough data
Administration
Feature Not Available
Not enough data
8.8
1112
Not enough data
8.8
1138
Not enough data
8.6
1118
Not enough data
9.0
1112
Not enough data
Platform
8.6
1106
Not enough data
7.9
1000
Not enough data
8.2
1036
Not enough data
9.1
1096
Not enough data
9.0
1084
Not enough data
Feature Not Available
Not enough data
Platform
8.6
1181
Not enough data
7.7
1105
Not enough data
8.0
1091
Not enough data
9.0
1154
Not enough data
9.1
1163
Not enough data
9.2
1133
Not enough data
8.6
1130
Not enough data
9.0
1150
Not enough data
Workforce Management Platform Features
Feature Not Available
Not enough data
9.1
669
Not enough data
9.2
681
Not enough data
8.9
674
Not enough data
8.5
664
Not enough data
Feature Not Available
Not enough data
8.5
645
Not enough data
9.0
661
Not enough data
8.9
652
Not enough data
9.3
671
Not enough data
Categories
Categories
Shared Categories
Connecteam and Odoo Field Service are categorized as Field Service Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Workforce Management, and Help Desk
Odoo Field Service has no unique categories
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.5%
Retail
5.7%
Hospital & Health Care
5.1%
Health, Wellness and Fitness
4.7%
Hospitality
4.3%
Other
67.7%
Retail
20.0%
Information Technology and Services
20.0%
Computer & Network Security
13.3%
Internet
6.7%
Furniture
6.7%
Other
33.3%
Most Helpful Reviews
Connecteam
Most Helpful Favorable Review
Verified User in Education Management
Verified User in Education Management
We transitioned from a basic time clock to Connecteam, and the switch has been a great improvement. Our employees adapted to the new system quickly and really enjoy using the app. Connecteam meets all our core needs, especially time tracking, which it...
Most Helpful Critical Review
Virginia B.
Verified User in Hospitality
The scheduling app is not always easy to duplicate
Odoo Field Service
Most Helpful Favorable Review
Mohammad I.
Verified User in Furniture
TRACKING OF TRANSACTIONS, SWITCHING BETWEEN COMPANIES, BETTER PRESENTATION
Most Helpful Critical Review
Rodolphe B.
Verified User in Facilities Services
We have a lot of recurring tasks, and it is very long to planned each of them
Verified User in Education Management
Verified User in Education Management
We transitioned from a basic time clock to Connecteam, and the switch has been a great improvement. Our employees adapted to the new system quickly and really enjoy using the app. Connecteam meets all our core needs, especially time tracking, which it...
Mohammad I.
Verified User in Furniture
TRACKING OF TRANSACTIONS, SWITCHING BETWEEN COMPANIES, BETTER PRESENTATION
Virginia B.
Verified User in Hospitality
The scheduling app is not always easy to duplicate
Rodolphe B.
Verified User in Facilities Services
We have a lot of recurring tasks, and it is very long to planned each of them
Alternatives
Discussions
Yes, employees can log in from a desktop computer or laptop.
2 comments
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Is a phone number mandatory for each employee?
2 comments
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Are annual plans paid in advance?
2 comments
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Odoo Field Service has no discussions with answers
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