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Compare Confluence and Guru 
At a Glance
Market Segments
Mid-Market (48.2% of reviews)
Mid-Market (56.2% of reviews)
Entry-Level Pricing
$10 per month
Free Trial 1 User Per Month
Confluence
Star Rating
(3,833)4.1 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Entry-Level Pricing
$10 per month
Free Trial is available
Browse all 4 pricing plansGuru
Star Rating
(2,153)4.7 out of 5
Market Segments
Mid-Market (56.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru's ease of use is significantly higher, scoring 9.3 compared to Confluence's 8.0. Reviewers mention that Guru's intuitive interface and streamlined navigation make it easier for teams to adopt and utilize effectively.
- Reviewers mention that Guru excels in quality of support, with a score of 9.4 versus Confluence's 8.0. Users on G2 highlight Guru's responsive customer service and extensive knowledge base as key factors in their satisfaction.
- Users say that Guru's in-content feedback feature, scoring 9.1, allows for seamless collaboration, while Confluence's score of 8.5 indicates room for improvement. Reviewers appreciate how Guru facilitates real-time feedback directly within documents.
- G2 users report that Guru's advanced search functionality, rated at 9.2, outperforms Confluence's 8.2. Users mention that Guru's search capabilities make it easier to find relevant information quickly, enhancing productivity.
- Reviewers mention that Confluence's knowledge sharing score of 9.2 is impressive, but Guru's 9.5 indicates a more robust system for disseminating information. Users appreciate Guru's structured approach to knowledge management, which fosters better collaboration.
- Users on G2 report that Guru's organization features, scoring 9.4, provide superior content categorization compared to Confluence's 8.9. Reviewers highlight Guru's tagging and folder systems as effective tools for maintaining order in large volumes of information.
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Pricing
Entry-Level Pricing
Confluence
Team collaboration
$10
per month
- Unlimited workspaces
- Rich content editor
- Page hierarchy and versioning
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Confluence
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.5
3,271
9.3
1,763
Ease of Use
8.0
3,289
9.3
1,784
Ease of Setup
8.0
811
9.3
811
Ease of Admin
7.9
745
9.0
466
Quality of Support
8.0
2,159
9.4
1,375
Has the product been a good partner in doing business?
8.4
664
9.4
419
Product Direction (% positive)
7.3
3,218
9.2
1,664
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.5
61
Not enough data
9.4
61
Not enough data
9.4
60
Content Discovery
Not enough data
9.5
60
Not enough data
9.5
58
Not enough data
9.4
58
Not enough data
9.2
60
Not enough data
9.6
58
Not enough data
9.4
59
Generative AI
Not enough data
9.5
22
Not enough data
9.7
21
Administration
Not enough data
9.3
597
Not enough data
9.2
592
Not enough data
9.2
588
Knowledge Management
Not enough data
9.7
712
Not enough data
9.2
663
Not enough data
9.2
626
Compliance
Not enough data
9.3
607
Not enough data
9.2
579
Not enough data
9.2
576
Not enough data
9.1
555
Customer Support
Not enough data
9.2
681
Not enough data
9.2
643
Not enough data
9.1
571
Data Security
Not enough data
9.2
556
Not enough data
9.3
550
Not enough data
9.3
574
Not enough data
9.2
556
Administration
Not enough data
9.2
602
Not enough data
9.3
625
Not enough data
9.5
691
Generative AI
Not enough data
9.0
415
Knowledge Pages
8.5
541
9.0
578
8.5
525
9.1
535
8.8
574
9.2
604
8.9
544
9.1
576
8.4
450
8.8
478
8.0
236
8.9
434
8.8
283
9.2
446
Knowledge Dissemination
8.3
464
9.0
561
8.6
547
9.1
558
9.2
590
9.5
628
8.6
576
9.1
603
8.2
277
9.2
465
8.0
231
9.2
469
8.9
273
9.4
474
8.4
256
9.0
445
8.6
254
9.2
455
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.5
50
Not enough data
9.2
48
Not enough data
9.0
51
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
9.4
48
Not enough data
9.5
51
Not enough data
9.3
49
Not enough data
9.3
46
Not enough data
9.3
49
Functionality
Not enough data
9.2
48
Not enough data
9.5
49
Not enough data
9.4
51
Responses
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
8.1
8
Automation - AI Agents
Not enough data
8.8
7
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.4
9
Not enough data
9.2
8
Platform
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.0
8
Autonomy - AI Agents
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
9.3
9
Generative AI
Not enough data
9.1
9
Not enough data
9.3
9
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
9.5
38
Not enough data
9.1
38
Not enough data
9.1
36
Newsletter Management Features - Internal Newsletter Software
Not enough data
9.3
38
Not enough data
9.1
39
Not enough data
8.9
37
Administrative Features - Internal Newsletter Software
Not enough data
9.3
39
Not enough data
9.3
37
Not enough data
9.0
37
Not enough data
9.2
37
Management and Discovery - IT Documentation
8.7
25
Not enough data
8.5
25
Not enough data
8.7
25
Not enough data
Operations - IT Documentation
8.2
25
Not enough data
7.6
25
Not enough data
8.4
25
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Guru are categorized as Knowledge Base
Unique Categories
Confluence is categorized as IT Documentation
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.5%
Information Technology and Services
19.4%
Internet
6.9%
Financial Services
5.5%
Marketing and Advertising
4.1%
Other
43.6%
Computer Software
14.8%
Information Technology and Services
9.7%
Consumer Services
8.5%
Internet
6.8%
Financial Services
6.3%
Other
53.9%
Most Helpful Reviews
Confluence
Most Helpful Favorable Review
Madeleine B.
Verified User in Financial Services
I LOVE that it is a one stop shop for all work related documents and the fact that it is so easy to use. The search feature is the best.
Most Helpful Critical Review
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Guru
Most Helpful Favorable Review
Eli .
Verified User in Telecommunications
The Guru interface when searching using the correct key words will led you right away to the thing that you needed. The Guru updates are can easy to understand. You can easily locate new Gurus since it has notification on the announce on the right corner....
Most Helpful Critical Review
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Madeleine B.
Verified User in Financial Services
I LOVE that it is a one stop shop for all work related documents and the fact that it is so easy to use. The search feature is the best.
Eli .
Verified User in Telecommunications
The Guru interface when searching using the correct key words will led you right away to the thing that you needed. The Guru updates are can easy to understand. You can easily locate new Gurus since it has notification on the announce on the right corner....
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Discussions
What is confluence tool used for?
6 comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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