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- Cisco Hosted Collaboration Solution-vs-Webex Calling
Compare Cisco Hosted Collaboration Solution and Webex Calling 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (38.7% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
Cisco Hosted Collaboration Solution
Star Rating
(12)4.0 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cisco Hosted Collaboration SolutionWebex Calling
Star Rating
(618)4.5 out of 5
Market Segments
Mid-Market (38.7% of reviews)
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cisco Hosted Collaboration Solution excels in scalability with a score of 9.5, making it a preferred choice for larger enterprises looking to expand their communication capabilities. In contrast, Webex Calling, while still strong, has a slightly lower scalability score of 9.1.
- Reviewers mention that Webex Calling shines in ease of use, scoring 9.2 compared to Cisco's 8.2. This user-friendly interface is particularly appreciated by mid-market companies that prioritize quick adoption and minimal training.
- G2 users highlight the superior mobile accessibility of Webex Calling, which scored 9.4, allowing users to stay connected on the go. Cisco's mobile access score of 9.0, while good, does not match the flexibility offered by Webex.
- Users on G2 report that Cisco's security and compliance features are robust, earning a score of 9.5, which is crucial for enterprises handling sensitive data. Webex Calling, while secure, has a slightly lower score of 9.1 in this area.
- Reviewers say that Webex Calling's video conferencing capabilities are particularly strong, with a score of 9.1, making it a favorite for teams that rely heavily on virtual meetings. Cisco's video calls score of 7.9 indicates room for improvement in this feature.
- Users report that Cisco Hosted Collaboration Solution offers excellent call management features, scoring 9.7, which is essential for organizations needing efficient call handling. Webex Calling also performs well in this area but with a slightly lower score of 9.3.
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Pricing
Entry-Level Pricing
Cisco Hosted Collaboration Solution
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Cisco Hosted Collaboration Solution
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
11
9.2
490
Ease of Use
8.2
12
9.1
491
Ease of Setup
6.2
7
8.8
174
Ease of Admin
Not enough data
8.8
91
Quality of Support
8.8
10
8.9
458
Has the product been a good partner in doing business?
Not enough data
8.8
91
Product Direction (% positive)
6.8
11
9.0
481
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
16
Not enough data
8.7
17
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.7
17
Generative AI
Not enough data
8.1
15
Workforce Management
Not enough data
8.5
17
Not enough data
7.6
16
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.4
17
Not enough data
8.9
17
Basic Communication - Cloud PBX
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
8.7
17
Not enough data
9.4
18
Not enough data
9.4
18
Advanced Features - Cloud PBX
Not enough data
9.3
17
Not enough data
8.1
17
Not enough data
9.0
18
Not enough data
8.7
18
Platform Basics - VoIP Providers
Not enough data
8.3
5
Not enough data
7.8
6
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
7.7
5
Basic Communication
8.1
9
9.3
310
|
Verified
7.9
8
9.1
289
|
Verified
9.0
8
9.0
286
|
Verified
7.6
9
9.0
284
7.6
9
9.1
305
|
Verified
8.1
9
9.0
294
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.5
8
9.0
270
8.3
8
8.8
270
6.7
8
9.0
267
|
Verified
Advanced Features
8.8
8
8.7
278
8.1
7
8.8
275
7.9
8
9.1
274
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.2
126
|
Verified
Not enough data
9.3
128
|
Verified
Not enough data
9.4
96
Features
Not enough data
9.2
126
Not enough data
9.1
96
Not enough data
9.1
133
|
Verified
Not enough data
9.4
134
|
Verified
Not enough data
9.4
132
|
Verified
Not enough data
9.0
126
Categories
Categories
Shared Categories
Cisco Hosted Collaboration Solution and Webex Calling are categorized as VoIP Providers, UCaaS Platforms, and Call Center Infrastructure (CCI)
Unique Categories
Cisco Hosted Collaboration Solution is categorized as Contact Center and Video Conferencing
Webex Calling is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
Cisco Hosted Collaboration Solution
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Sporting Goods
8.3%
Non-Profit Organization Management
8.3%
Medical Devices
8.3%
Media Production
8.3%
Other
41.7%
Information Technology and Services
25.8%
Computer Software
6.2%
Telecommunications
5.0%
Consumer Services
4.0%
Marketing and Advertising
3.7%
Other
55.3%
Most Helpful Reviews
Cisco Hosted Collaboration Solution
Most Helpful Favorable Review
Verified User in Sporting Goods
This gave us good tracking of calls coming in to the call center and which of our product lines recieved the most calls.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
Very expensive product, not get proper help from the 3rd party vendors like Voss
Webex Calling
Most Helpful Favorable Review
Aman S.
Verified User in Information Technology and Services
The Webex Calling service I've been using is great for making phone calls over the internet. It has many tools that have made my work and working with my team much more efficient. I really like how easy it is to use, how good the call clarity is, how it...
Most Helpful Critical Review
Jenna L.
Verified User in Hospitality
Call quality can be poor, picks up quite a bit of feedback at times, difficult to navigate, someone always has a hard time logging onto the call. To many options when you are sent the calendar invitation. Needs to be streamlined.
Verified User in Sporting Goods
This gave us good tracking of calls coming in to the call center and which of our product lines recieved the most calls.
Aman S.
Verified User in Information Technology and Services
The Webex Calling service I've been using is great for making phone calls over the internet. It has many tools that have made my work and working with my team much more efficient. I really like how easy it is to use, how good the call clarity is, how it...
Verified User in Non-Profit Organization Management
Very expensive product, not get proper help from the 3rd party vendors like Voss
Jenna L.
Verified User in Hospitality
Call quality can be poor, picks up quite a bit of feedback at times, difficult to navigate, someone always has a hard time logging onto the call. To many options when you are sent the calendar invitation. Needs to be streamlined.
Discussions
Cisco Hosted Collaboration Solution has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 comments
DK
The text appears to be a reference to a product or technology, specifically "Cisco Unified Communication Manager," which is a system used for managing voice,...Read more
Is Webex calling free?
2 comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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