Introducing G2.ai, the future of software buying.Try now

Compare Chatbot Builder AI and Enterprise Bot

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Chatbot Builder AI
Chatbot Builder AI
Star Rating
(52)5.0 out of 5
Market Segments
Small-Business (98.0% of reviews)
Information
Entry-Level Pricing
Free
Browse all 5 pricing plans
Enterprise Bot
Enterprise Bot
Star Rating
(13)4.7 out of 5
Market Segments
Enterprise (45.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Enterprise Bot
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that "Enterprise Bot" excels in customization with a score of 9.9, allowing businesses to tailor the chatbot experience extensively, while "Chatbot Builder AI" also offers strong customization options but falls slightly behind in user ratings.
  • Reviewers mention that "Chatbot Builder AI" shines in ease of setup, achieving a score of 9.7, making it particularly appealing for small businesses looking for a quick deployment, whereas "Enterprise Bot" has a lower score of 8.8 in this area.
  • G2 users highlight the superior quality of support provided by "Chatbot Builder AI," which received a perfect score of 10.0, indicating that users feel well-supported, while "Enterprise Bot" scored 9.2, suggesting room for improvement in customer service.
  • Users on G2 note that "Chatbot Builder AI" offers a free entry-level price, making it accessible for small businesses, whereas "Enterprise Bot" does not provide a free tier, which may limit its appeal to budget-conscious users.
  • Reviewers say that "Enterprise Bot" has a strong focus on enterprise-level features, with a significant percentage of its user base coming from larger organizations, while "Chatbot Builder AI" is more tailored to small businesses, as indicated by its 98.1% market segment.
  • Users report that both products have excellent AI text generation capabilities, but "Enterprise Bot" scored 9.9 in this area, indicating a slight edge in performance over "Chatbot Builder AI," which has not been rated in this specific feature.
Featured Products
Pricing
Entry-Level Pricing
Chatbot Builder AI
Free Sandbox: Experience the Power of AI Chatbots
Free
Browse all 5 pricing plans
Enterprise Bot
No pricing available
Free Trial
Chatbot Builder AI
Free Trial is available
Enterprise Bot
No trial information available
Ratings
Meets Requirements
9.9
34
9.2
8
Ease of Use
9.8
40
9.3
7
Ease of Setup
9.7
35
8.8
7
Ease of Admin
9.9
24
8.8
7
Quality of Support
10.0
34
9.2
8
Has the product been a good partner in doing business?
10.0
24
9.2
6
Product Direction (% positive)
10.0
35
10.0
6
Features by Category
9.8
35
Not enough data
Responses
9.9
34
Not enough data
9.8
34
Not enough data
10.0
34
Not enough data
9.8
34
Not enough data
9.7
34
Not enough data
Platform
9.8
34
Not enough data
9.9
34
Not enough data
9.7
34
Not enough data
9.6
34
Not enough data
9.6
33
Not enough data
9.8
34
Not enough data
9.8
34
Not enough data
Generative AI
9.9
32
Not enough data
9.6
32
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatbot Builder AI
Chatbot Builder AI
Enterprise Bot
Enterprise Bot
Chatbot Builder AI and Enterprise Bot are categorized as Chatbots
Unique Categories
Chatbot Builder AI
Chatbot Builder AI has no unique categories
Enterprise Bot
Enterprise Bot is categorized as Bot Platforms, Live Chat, and Customer Self-Service
Reviews
Reviewers' Company Size
Chatbot Builder AI
Chatbot Builder AI
Small-Business(50 or fewer emp.)
98.0%
Mid-Market(51-1000 emp.)
2.0%
Enterprise(> 1000 emp.)
0%
Enterprise Bot
Enterprise Bot
Small-Business(50 or fewer emp.)
27.3%
Mid-Market(51-1000 emp.)
27.3%
Enterprise(> 1000 emp.)
45.5%
Reviewers' Industry
Chatbot Builder AI
Chatbot Builder AI
Marketing and Advertising
43.1%
Consulting
11.8%
Information Technology and Services
5.9%
Computer Software
5.9%
Medical Practice
3.9%
Other
29.4%
Enterprise Bot
Enterprise Bot
Information Technology and Services
18.2%
Accounting
18.2%
Consulting
9.1%
Transportation/Trucking/Railroad
9.1%
Retail
9.1%
Other
36.4%
Most Helpful Reviews
Chatbot Builder AI
Chatbot Builder AI
Most Helpful Favorable Review
Meredith H.
MH
Meredith H.
Verified User in Information Technology and Services

I cannot even begin to cover everything i love about CBB From the very top on down, everyone on the team are supportive, open and available to all users. They use their own product, the demos are off the charts and the platform is amazing updates come...

Most Helpful Critical Review
Enterprise Bot
Enterprise Bot
Most Helpful Favorable Review
Verified User
G
Verified User in Insurance

One of the few chatbot solutions which has its own ML engine and platform. This helps with not only accurate responses but quicker integration with most legacy systems.

Most Helpful Critical Review
Lalit C.
LC
Lalit C.
Verified User in Accounting

This is new tool for me currently so yet I didn't find any bug But the overall its performance is good.

Alternatives
Chatbot Builder AI
Chatbot Builder AI Alternatives
Botpress
Botpress
Add Botpress
Tidio
Tidio
Add Tidio
Qualified
Qualified
Add Qualified
Drift
Drift
Add Drift
Enterprise Bot
Enterprise Bot Alternatives
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Birdeye
Birdeye
Add Birdeye
Drift
Drift
Add Drift
Userlike
Userlike
Add Userlike
Discussions
Chatbot Builder AI
Chatbot Builder AI Discussions
Monty the Mongoose crying
Chatbot Builder AI has no discussions with answers
Enterprise Bot
Enterprise Bot Discussions
Monty the Mongoose crying
Enterprise Bot has no discussions with answers