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- Channelscaler-vs-Salesforce Partner Cloud
Compare Channelscaler and Salesforce Partner Cloud 
- Reviews say that Channelscaler excels in Quality of Support, scoring 9.3, with users highlighting the responsiveness and helpfulness of the support team, while Salesforce PRM, with a score of 8.3, has received feedback indicating that support can be slower at times.
- Users report that Channelscaler offers a more user-friendly experience, achieving an Ease of Use score of 8.8 compared to Salesforce PRM's 8.5. Reviewers mention that Channelscaler’s intuitive interface makes it easier for new users to navigate and utilize the software effectively.
- G2 users highlight that Channelscaler shines in the area of Product Direction, scoring 9.2, with many reviewers expressing confidence in the product's future updates and enhancements, while Salesforce PRM, with a score of 8.9, has received mixed reviews regarding its roadmap clarity.
- Users on G2 mention that Channelscaler provides robust Individual Portals, scoring 8.7, which allows partners to access tailored resources easily, whereas Salesforce PRM, with a score of 8.2, has been noted for lacking some customization options in its portal features.
- Reviewers mention that both products score equally in Opportunity Management at 8.3, but users of Channelscaler appreciate its streamlined process for tracking leads, while Salesforce PRM users have pointed out that its opportunity tracking can be less intuitive.
- Users say that Channelscaler’s Marketing Material Bank, scoring 8.6, is highly regarded for its extensive library of customizable marketing resources, while Salesforce PRM, with a score of 8.1, has been critiqued for having a more limited selection of materials available for partners.
The ease of use and all the customization that the platform allows are really the strengths. The support team and customer success also dedicate more than special attention. An all-in-one platform that definitely replaces a partner portal project, including...
The user interface is confusing and difficult to navigate. It would be more useful if it was customizable to point out specific content pieces to users based on things that are new or pin content for users automatically.
What’s most helpful resource to me is how I can implement integrations that an be set up with ease. I use saleforce every single day for my day to day activities and contact strategies. There are multiple features I can use within the platform to...
Very expensive (pay per user or login) Implementation costs Maintenance costs Not partner-centric product
The ease of use and all the customization that the platform allows are really the strengths. The support team and customer success also dedicate more than special attention. An all-in-one platform that definitely replaces a partner portal project, including...
What’s most helpful resource to me is how I can implement integrations that an be set up with ease. I use saleforce every single day for my day to day activities and contact strategies. There are multiple features I can use within the platform to...
The user interface is confusing and difficult to navigate. It would be more useful if it was customizable to point out specific content pieces to users based on things that are new or pin content for users automatically.
Very expensive (pay per user or login) Implementation costs Maintenance costs Not partner-centric product
