Introducing G2.ai, the future of software buying.Try now
Compare Brex and Mercury 
At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (91.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Brex
Star Rating
(1,454)4.7 out of 5
Market Segments
Small-Business (57.4% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansMercury
Star Rating
(102)4.5 out of 5
Market Segments
Small-Business (91.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MercurySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Brex excels in "Bank / Credit Card Integration" with a score of 9.3, while Mercury falls short with a score of 7.5. Reviewers mention that Brex's seamless integration with various banking systems simplifies expense tracking significantly.
- Reviewers mention that Brex's "Digital Receipt Management" feature, rated at 9.4, is highly praised for its efficiency, whereas Mercury's score of 7.4 indicates room for improvement. Users say that Brex makes it easy to manage receipts digitally, reducing manual entry errors.
- G2 users highlight Brex's superior "Expense Reports" creation process, scoring 9.1 compared to Mercury's 8.1. Users report that Brex's intuitive interface allows for quick and easy report generation, which is a significant time-saver for small businesses.
- Users on G2 note that Brex's "Quality of Support" is rated at 9.2, significantly higher than Mercury's 8.2. Reviewers mention that Brex's customer service is responsive and helpful, which is crucial for businesses needing timely assistance.
- Reviewers mention that Brex's "Employee Reimbursement" feature scores 9.2, while Mercury's score of 8.0 suggests it may not be as user-friendly. Users say that Brex simplifies the reimbursement process, making it easier for employees to get paid promptly.
- Users report that Brex's "Performance and Reliability" is rated at 9.5, indicating a robust platform, while Mercury's score of 7.1 suggests potential reliability issues. Reviewers mention that Brex's consistent performance is a key factor in their satisfaction with the software.
Featured Products
Sponsored
BILL AP/AR
(1200)
Expense Management
Visit Website
Sponsored
BILL Spend & Expense (Formerly Divvy)
(1728)
Expense Management
Visit Website
Pricing
Entry-Level Pricing
Brex
Premium
Contact Us
For mid-sized companies looking to scale. Everything included in Essentials plus:
- Custom expense policies and approvals
- In-app travel booking and management
- Live Budgets with real-time tracking
Mercury
No pricing availableFree Trial
Brex
Free Trial is available
Mercury
No trial information availableRatings
Meets Requirements
9.3
1,093
8.5
63
Ease of Use
9.5
1,114
9.2
66
Ease of Setup
9.3
495
9.2
51
Ease of Admin
9.2
359
9.7
35
Quality of Support
9.3
903
8.2
58
Has the product been a good partner in doing business?
9.2
354
9.0
35
Product Direction (% positive)
8.9
1,014
8.5
61
Features by Category
Expense Reports
9.2
582
8.2
19
9.3
658
|
Verified
7.7
18
9.0
614
|
Verified
7.5
18
9.4
697
|
Verified
7.5
17
9.2
485
7.8
17
8.7
298
7.2
18
9.2
575
|
Verified
6.4
17
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
8.9
335
5.5
17
8.5
304
4.9
17
8.5
297
4.9
17
8.7
406
|
Verified
5.7
17
Client Invoicing
Feature Not Available
7.6
17
9.3
513
6.9
18
8.8
362
7.5
18
Mobile
9.4
653
|
Verified
6.9
17
8.7
335
|
Verified
4.7
17
8.6
268
4.2
17
Platform
8.7
358
|
Verified
5.0
17
8.7
336
5.5
17
Administration
9.0
353
|
Verified
7.4
18
Administration
9.0
453
7.5
17
9.1
467
7.3
17
9.0
540
|
Verified
7.0
17
9.0
423
6.8
17
9.3
555
|
Verified
7.5
17
Platform
9.2
508
|
Verified
7.2
17
8.9
394
|
Verified
7.1
17
9.1
360
6.5
17
9.5
617
|
Verified
7.2
18
9.3
563
|
Verified
7.0
18
Feature Not Available
4.4
17
Setup
8.9
250
6.8
25
9.1
287
7.1
25
8.9
231
6.9
25
Performance
8.5
199
6.7
25
8.4
195
6.0
24
8.2
200
5.4
24
8.6
211
6.6
24
Payment Cards
9.1
243
7.2
24
9.0
254
7.6
26
9.2
281
7.1
26
Reporting
9.1
270
7.9
26
9.0
232
6.6
23
9.1
233
7.2
22
8.9
230
5.8
22
Payments
9.0
243
6.7
21
8.9
238
6.6
22
9.0
252
6.7
22
9.0
240
8.6
22
Fraud & Risk Management
9.2
292
7.7
22
9.1
274
7.5
23
9.2
264
8.0
22
Agentic AI - Spend Management
Not enough data
Not enough data
Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Audit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reporting
9.2
21
Not enough data
8.8
20
Not enough data
8.7
20
Not enough data
9.1
20
Not enough data
Travel Management
8.9
335
5.5
17
8.5
304
4.9
17
8.5
297
4.9
17
8.7
406
|
Verified
5.7
17
Approval
9.0
21
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
AI - Travel Management
8.9
17
Not enough data
8.4
17
Not enough data
8.6
17
Not enough data
8.7
17
Not enough data
8.9
17
Not enough data
Agentic AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Dashboard
Feature Not Available
Not enough data
9.3
37
Not enough data
9.1
38
Not enough data
9.4
37
Not enough data
Integrations
9.4
36
Not enough data
9.1
40
Not enough data
9.4
36
Not enough data
Analytics/Reporting
9.3
40
Not enough data
8.8
28
Not enough data
8.9
30
Not enough data
8.9
30
Not enough data
9.6
39
Not enough data
Agentic AI - Recurring Revenue Finance
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Brex and Mercury are categorized as Spend Management and Expense Management
Unique Categories
Mercury has no unique categories
Reviews
Reviewers' Company Size
Brex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mercury
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.2%
Information Technology and Services
11.7%
Financial Services
5.4%
Hospital & Health Care
3.4%
Marketing and Advertising
3.1%
Other
56.2%
Computer Software
19.0%
Information Technology and Services
12.0%
Marketing and Advertising
7.0%
Wholesale
5.0%
Management Consulting
4.0%
Other
53.0%
Most Helpful Reviews
Brex
Most Helpful Favorable Review
Jonathan L.
Verified User in Computer Software
Intuitive User Experience: Users find Brex's interface straightforward and easy to navigate, simplifying tasks like issuing virtual cards, managing expenses, and tracking spending. Real-Time Notifications: Brex provides instant alerts via Slack or email for...
Most Helpful Critical Review
Emunah W.
Verified User in Design
Extremely poor customer service, ambiguity, utter lack of transparency. My experience with Brex was by far the worst I've ever had with any service provider. After one transaction they suspended my account and held all my funds - no explanation,...
Mercury
Most Helpful Favorable Review
Herman C.
Verified User in Marketing and Advertising
Startup-oriented and very simple interface, no problems
Most Helpful Critical Review
Nathan S.
Verified User in Consulting
Wait times for deposits are impossibly slow. We're talking at least 7 business days, or 10 days in normal parlance. And these aren't weird deposits, either. These are regular and recurring payments made by my clients. I'm going to have to look for another...
Jonathan L.
Verified User in Computer Software
Intuitive User Experience: Users find Brex's interface straightforward and easy to navigate, simplifying tasks like issuing virtual cards, managing expenses, and tracking spending. Real-Time Notifications: Brex provides instant alerts via Slack or email for...
Herman C.
Verified User in Marketing and Advertising
Startup-oriented and very simple interface, no problems
Emunah W.
Verified User in Design
Extremely poor customer service, ambiguity, utter lack of transparency. My experience with Brex was by far the worst I've ever had with any service provider. After one transaction they suspended my account and held all my funds - no explanation,...
Nathan S.
Verified User in Consulting
Wait times for deposits are impossibly slow. We're talking at least 7 business days, or 10 days in normal parlance. And these aren't weird deposits, either. These are regular and recurring payments made by my clients. I'm going to have to look for another...
Discussions
How has Brex been for you as a small business long term?
2 comments
EL
Terrible customer service. Tried to add a new checking account for autopay. Had to delete the old accounts and is taking a week to reestablish the credit...Read more
Where can I use my Brex card?
1 comment
MA
The translation of this phrase is not required as it is already in English.Read more
Mercury has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
